Broken Apple device? We'll inspect it free while you wait, quote the price before repair and give a warranty up to 1 year. Independent service, not authorized by Apple
Pick your device from the catalog: each model page lists the faults we see most often and how the technician works.
We do not promise the impossible and we do not swap parts just in case. The technician explains what actually failed and offers an original or aftermarket part, so you can choose. The final decision always stays with the device owner.
Photo: waiting area, a customer on the sofa with coffee.We have repaired Apple hardware for eleven years and know the weak spots of each device generation.
Completed work is covered by a warranty up to 1 year; the technician explains the terms before starting.
Devices are opened by experienced technicians who handle chips, flex cables and connectors with care.
Photo: a new display in factory packaging next to the removed old one.We find the cause of the fault first and only then name a cost, so you never pay for guesswork.
Most components come in both versions; the technician shows the real difference in quality and cost.
We accept devices in Almaty and Astana; opening hours differ on weekdays and weekends, so check before visiting.
We quote the final cost after diagnostics. Call or message us on WhatsApp and a technician will give you a direction for your case.
The price depends on the model, the nature of the fault and the type of part, so we inspect first and agree on the amount afterwards.
Usually the whole process takes less than an hour. Board repair — 1–3 days.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Face ID, True Tone, cameras, microphones, speakers, charging, network. You check them together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Mukhpilov Nail
Photo: Sybanbaev Birzhan
Photo: Gamid K
Photo: Arman A
Photo: Denis Gushchin
Photo: Duisebaev Azhdar
Photo: Molchanov Rinat
Photo: Shokan A“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the fault and the device model. An engineer will reply on WhatsApp, give the price and available time — no calls or forms.
iServices Apple Repair Service Almaty Built Around Your Day
iServices is an Apple service center that Almaty customers reach for a same-day fix. Our own engineers repair Apple devices in front of you, most jobs finish in 20–40 minutes, and 72% of repairs are done while you wait. You choose an original part or an aftermarket one, and every repair carries a warranty up to 1 year.
As an Apple service center that Almaty residents can reach the same day, we handle iPhone, MacBook, iPad and Apple Watch faults.
| Job | Typical time | While you wait |
|---|---|---|
| iPhone screen | 40 min | Yes |
| iPhone battery | 25 min | Yes |
| Camera glass | 20 min | Yes |
| MacBook and iPad | 1 hour to 1 day | Partly |
| Board repair | 1–3 days | No |
From your first message to taking the phone home, each stage has a fixed duration: a 5-minute reply, 15 for diagnostics, 2 for the paperwork.
Send a photo of the damage on WhatsApp and an engineer replies within five minutes with a price and a free time slot. The quote comes from the image itself, so the first number you see arrives before any visit. At the counter the free diagnostic takes 15 min with the phone open in front of you, and the paperwork is written in 2 min. That slip fixes the cost, the component, the turnaround and the warranty ahead of work, so nothing shifts mid-job. A photo in good light with the fault in frame gets a more accurate estimate than a written description.
The choice is yours, and 64% of our customers pick an original part. Here is what each option gives and what lands on the receipt.
| Option | What you get | Fixed on receipt |
|---|---|---|
| Original part | Factory packaging shown before fitting | Type, turnaround, warranty |
| Aftermarket option | Lower upfront cost, fit varies | Type, turnaround, warranty |
| Your decision | Confirmed before work starts | Signed by you |
| Old component | Returned with the device | Listed as returned |
We are a direct contractor with our own engineers and workshop, not an aggregator or middleman, so the warranty up to 1 year is backed by the team that did the work. Across 11 years in business and 46,000+ repairs, the engineer who opens your gadget is the same one who signs off on it. Our experienced technicians fix phones, tablets and laptops on site, and the document ties the guarantee to our own workshop rather than a stranger. A courier can be called if you cannot come in — free with a repair — and the whole process from first contact to pickup usually takes less than an hour.
After the repair, an engineer walks you through the gadget for roughly ten minutes, so you leave knowing exactly what was tested.
Reaching us takes one message, and the visit fits a working day. Here is when we are open, how a courier helps, and payment works.
| Detail | What to know |
|---|---|
| Weekdays | Mon–Fri 10:00–19:00 |
| Weekends and holidays | 11:00–18:00 |
| Payment | Kaspi, card or cash |
| Courier across Almaty | 90 minutes, free with a repair |
Picking a service route comes down to a few facts you can verify on the spot.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionSend it on WhatsApp together with the model name. In reply you get the price and a free time slot, so the part can be ready by the time you arrive.
It can, on recent iPhone models, if a display, battery or camera is not genuine or has not been paired to the phone. The notice appears in Settings under General, About, in the parts and service history, and the phone keeps working. Ask which type of part will be fitted: it is written on the receipt before work starts.
Open Settings, Battery, Battery Health: a noticeably reduced maximum capacity or a service message is the clearest sign. Sudden shutdowns at a decent charge level and a phone that slows down under load point the same way.
Plug it into a known-good charger and cable and leave it for a while, since a fully drained battery may show no sign of life at first. Then hold the power button for several seconds and release it. If the screen stays black, bring the laptop in without opening it yourself.
For a short time, yes, but cracks spread, glass splinters can cut your finger and moisture gets in more easily. Covering the screen with a protector helps until the repair. If touch starts to misbehave, stop using it and have the display replaced.
Liquid leaves minerals on the board, and corrosion keeps eating the contacts after the phone has dried. That is why a phone that seems fine after a spill should still be opened and cleaned early. The sooner it is done, the more likely cleaning alone is enough.
Yes, there is a waiting area with coffee and Wi-Fi. For typical jobs like a screen or battery, the visit from first contact to pickup usually fits within less than an hour.
The workshop specialises in Apple devices: iPhone, iPad, Mac, Apple Watch, AirPods and Apple Pencil. For anything else, send a photo and a technician will tell you honestly whether it makes sense to bring it.
Проверила после ремонта несколько раз. С MacBook Pro 14″ (M5 Pro 2026) вышла неприятность: периодически пропадал звук. По результатам диагностики проверили аудиотракт и восстановили звук. Денис подсказал, что действительно надо проверять.
У моего MacBook Pro 14″ (M3 2023) после попадания жидкости устройство вело себя непредсказуемо. В сервисе осмотрели плату и устранили обнаруженную неисправность; Денис подсказал, что действительно надо проверять.
У моего MacBook Pro 16″ (M5 Pro 2026) после сна появлялся чёрный экран. По результатам диагностики разобрались с запуском и изображением; Спасибо Денис: разобрался с нюансами без лишних разговоров.
На iMac 27″ Retina 5K (2020) Bluetooth стал терять периферию. В сервисе проверили беспроводную связь и сопряжение; От Аждар получил понятные рекомендации на будущее.
У моего iMac 27″ Retina 5K (2017) звук на подключённую акустику выводился с перебоями. В сервисе разобрались с настройками и аудиовыходом; От Аждар получил понятные рекомендации на будущее.
Проблема была такая: во время звонков собеседники плохо слышали голос — и непонятно что делать. Ребята проверили микрофоны и качество передачи звука; Ринат не отмахнулся от моих вопросов.
У моего MacBook Pro 13″ (2019 4 порта) внешний монитор постоянно терял подключение. Ребята проверили порты и стабильность подключения; Аждар подсказал, что действительно надо проверять.
Проблема была такая: на экране появились полосы — и непонятно, что делать. В сервисе проверили подключение и дисплей, изображение восстановили; Денис не отмахнулся от моих вопросов.
У моего MacBook Air 13″ (M5, 2026) клавиатура начала пропускать нажатия. В сервисе проверили клавиатуру и устранили проблему с клавишами; Спасибо Аждар: разобрался с нюансами без лишних разговоров.
iPhone 16 подвёл: динамик стал звучать очень тихо. По результатам диагностики проверили акустику и устранили причину тихого звука в i-service; Арман показал в чём была проблема.
What “maximum capacity” means, why the phone shuts down in the cold, and how long a new battery lasts.
The difference is not always visible, but it can be checked. An original panel is the one the manufacturer installs; an aftermarket copy costs about 35% less.
Power it off, skip the rice, and get the board checked before corrosion starts. Here is the short version of the first 30 minutes.
Why your MacBook runs hot and loud, and whether cleaning solves it or the board needs repair.
