
iPad 10: lines appeared after a drop
The customer brought in an iPad 10 after dropping it — the screen had cracks and lines. We replaced the display module and checked touch response and image quality — everything works properly now.
Cracked glass or stripes on the screen? We fit new glass or a full module in 1 hour to 1 day, original or aftermarket, from 44 900 ₸.




The tablet landed on a corner, cracks fan out across the glass and you can feel chips under your finger.
The keyboard types on its own, buttons near the edge ignore you and swiping down works only now and then.
An ink-like stain or a bright white patch appears under the glass and grows each day, a sign the panel is hurt.
Notifications arrive and audio plays, yet the screen stays black or flickers when you tilt the tablet.
The table lists prices with parts for popular models; the engineer confirms the exact figure for your tablet after a quick check.
| Service | Original | Aftermarket |
|---|---|---|
| iPad Pro 12.9 display replacement | 301 900 ₸ | 186 900 ₸ |
| iPad Pro 11 display replacement | 273 900 ₸ | 169 900 ₸ |
| iPad Air 5 display replacement | 254 900 ₸ | 157 900 ₸ |
| iPad Air 4 display replacement | 227 900 ₸ | 140 900 ₸ |
| iPad mini 6 display replacement | 319 900 ₸ | 197 900 ₸ |
| iPad mini 5 display replacement | 105 900 ₸ | 65 900 ₸ |
| iPad 10 display replacement | 172 900 ₸ | 106 900 ₸ |
| iPad 9 display replacement | 126 900 ₸ | 78 900 ₸ |
| iPad 10 display glass replacement | 107 900 ₸ | 66 900 ₸ |
| iPad 9 display glass replacement | 72 900 ₸ | 44 900 ₸ |
Glass alone can be swapped only on base iPads without lamination, while Air, Pro and mini models get a complete module.

In 15 minutes the engineer tests the panel, touch layer and ribbon cables and shows you what is broken.

Before any work starts, the price, part type, turnaround and warranty are written on your receipt.

Adhesive is softened with heat and shards are held by film so glass dust never falls into the housing.

On models with a Home button it moves to the new glass, since Touch ID only works with the original button.

The new screen is connected without glue and checked for touch, brightness and color before closing up.

After assembly you and the engineer check True Tone, edge touch, cameras, charging and sound together.
You get your iPad back with the receipt, a warranty card and the old part.
Price for my modelAn original part matches factory brightness and color, while an aftermarket one saves money on a tablet used for video and study.


We check your iPad for free right in front of you and show the fault, even if you decide not to go ahead with the repair.
Your new screen comes with a warranty card covering up to 1 year, and the terms are written on the receipt in advance.
Over 11 years our technicians have opened every generation, from iPads with a separate digitizer to fully laminated Pro models.
We show you the new display in its factory packaging before fitting it, so you see the exact option you chose going in.
Send a picture of the broken screen on WhatsApp and an engineer replies within 5 minutes with a price and a free slot.
While the screen is swapped you can relax in the waiting area with coffee and Wi-Fi, or call a courier anywhere in Almaty.

The customer brought in an iPad 10 after dropping it — the screen had cracks and lines. We replaced the display module and checked touch response and image quality — everything works properly now.

The client dropped the tablet on a tiled floor — the glass cracked, but the image stayed intact. We replaced the touch glass, kept the original matrix, and checked touch response across the whole screen.








Usually the whole journey — from message to pickup — takes less than an hour; complex repairs follow the timeline in the receipt.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Screen and touch, Face ID or Touch ID, cameras, microphones, speakers, charging, Wi‑Fi. You check together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Denis Gushchin
Photo: Mukhpilov Nail
Photo: Molchanov Rinat
Photo: Shokan A
Photo: Sybanbaev Birzhan
Photo: Duisebaev AzhdarIf the tablet is flat by lunchtime, the battery can go in with the screen.
02A loose Lightning or USB-C port that no longer grips the cable.
03A power or volume button that sticks or no longer clicks.
04A rear or front camera that takes blurry shots after the same drop.
05If water got in through the cracks, the board is cleaned before corrosion.
06If the iPad will not power on after a fall, the fault is traced on the board.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPad model. An engineer will reply on WhatsApp, give the price and today's available time.
iPad Display Replacement in Almaty with a 1-Year Warranty
iServices handles iPad display replacement in Almaty as a direct contractor with its own technicians and workshop. You send a photo of the damage on WhatsApp, get a price and a free slot within 5 minutes, and choose an original part or an aftermarket one. Most jobs finish while you wait, and every repair carries a warranty up to 1 year.
A cracked tablet screen does not automatically mean the whole display assembly is gone. We explain which layer is damaged and how the engineer decides what to replace.
The touch glass handles finger input while the LCD or OLED panel underneath produces the image, so symptoms point to different layers. A digitizer registers taps and swipes; the panel draws pixels, colour and brightness. When only the top layer fails, taps may land in the wrong spot, part of the surface stops responding, or the glass lifts at a corner while the picture stays sharp. When the panel is hurt, you see vertical lines, dark blotches, a bright halo around the edges or dead zones that stay black. If the picture is clean and taps register but you see spiderweb cracks, the glass is the culprit; discolored patches, lines or dead zones mean the panel is failing.
We confirm the layer during a free 15-minute diagnostics in front of you, and only then decide whether a glass-only job or a full display replacement is the honest option. The engineer runs the touch grid across the whole surface, checks the picture for uniformity and inspects the frame for bending that would stop a new layer from seating flat. On many models the glass and panel are bonded into one unit, so a glass-only fix is not always possible. With 11 years in business and 46,000+ repairs behind us, we know when splitting a bonded assembly is a false economy. The engineer shows you the damaged layer and names the part before any quote, so an iPad display replacement in Almaty never starts on a guess.
The component you pick shapes how the tablet behaves. Here is how the options differ and which functions we check after the new display is in.
| Option | What it is | Function fit | Who picks it |
|---|---|---|---|
| Original assembly | Factory-spec screen unit | Full True Tone and Face ID support | 64% of our customers |
| Aftermarket assembly | Third-party screen unit | Image and touch work, some functions may vary | Budget-focused customers |
| Sealed box | Opened in front of you | Part number matched to your model | Every job |
| Removed unit | Handed back at pickup | Lets you compare old and new | Every job |
True Tone depends on the component type and its compatibility with the device, while Face ID is checked after the swap as part of our function test. An original assembly carries the sensor pairing the tablet expects, so the colour shift stays automatic and the front camera keeps its depth reading. An aftermarket panel reproduces the image and touch layer but can leave True Tone fixed, so brightness and warmth no longer follow the room. Face ID sits in the front module, not in the glass, yet a loose connector during reassembly can knock it out, so we re-check it with you before handover.
From your first message to a working device, the process follows a fixed sequence. Each step has a set time, so you know what to expect.
You send a photo of the damage on WhatsApp, an engineer replies within 5 minutes with a price and a free slot, and the free 15-minute diagnostics happens in front of you even if you decline the repair. The engineer opens the device and points to the layer that failed — touch glass, digitizer or the panel itself. We book slots seven days a week, with weekday hours 10:00–19:00 and weekend hours 11:00–18:00. Quoting from a photo saves a trip, but the in-person check confirms the exact component, since a photo cannot show a hairline crack under the glass.
After the repair we run a 32-function check that takes about 10 minutes, testing Face ID, True Tone, cameras, microphones, speakers, charging and network together with you. The engineer hands over the device and walks through each result on the screen. You leave with three things: the unit, the warranty card and the old display in a bag — the removed screen is yours. Testing with the customer present turns a checklist into something you can verify yourself, so any issue surfaces before you leave the branch. If a function does not behave as expected, the engineer addresses it before handover, so you walk out with a device that has already passed the full test.
How long you are without the tablet depends on the device and the part. We lay out the realistic timing and the ways to hand the device over.
An iPad display replacement takes from 1 hour to 1 day depending on the device, and 72% of our repairs finish while the customer waits in the waiting area. The exact time depends on the model and on whether the panel and digitizer come as one bonded assembly, so the engineer names the window when you book. While the work is running you can stay on site with coffee and Wi-Fi. On a tight schedule, ask for the specific estimate when you book. If the model needs a bonded assembly replaced, the engineer tells you before you leave the tablet, so you can plan the day around the real window.
| Handover option | How it works | Timing | Notes |
|---|---|---|---|
| Wait on site | You stay in the waiting area | Most jobs same visit | Coffee and Wi-Fi provided |
| Courier pickup | Call a courier to collect the iPad | 90 minutes across Almaty | Free with a repair |
| Drop off and return | Leave it and collect later | Up to 1 day | We accept devices 7 days a week |
Here is what the coverage includes, how long it runs, and how we handle a display that looks off after the repair.
Every repair carries coverage up to 1 year, and the terms are written on the document you receive at handover. The guarantee applies to the part and the workmanship together, so a screen that fails on its own is handled the same way regardless of which option you chose. That matters because 64% of our customers pick an original component while the rest go with a quality aftermarket one, and both routes come back with identical terms. The warranty terms are the same for every customer and are written on the card you receive at handover. Keep the receipt and the card together with the device — both are needed to process a claim.
If spots or lines appear after the swap, bring the device back with the receipt and warranty card and we re-check the display and its connection at no extra charge. Most post-repair lines trace back to a loose display flex or trapped debris rather than a faulty unit, so the first step is a re-seat, not a new component. The flex carries both image and touch signals, so a connector that is not fully seated shows up as a stripe or a dead strip along one edge. The engineer repeats the 32-function check with you before handover. If the part itself is defective, the replacement goes under the same coverage up to 1 year.
Five points decide whether an iPad display repair holds up over months of daily use, from the broken layer to the paperwork you walk away with.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionNo, on the iPad Air from the second generation, every iPad Pro and the iPad mini 4 and later, the glass is bonded to the panel. That means the whole module is replaced rather than the glass alone. Re-gluing glass on these models rarely gives a reliable result.
Yes, the display has nothing to do with storage, so your data stays put. Still, back up to iCloud or a computer before any repair. You can type your passcode yourself during the final check.
Yes, as long as the original Home button is moved to the new glass, because it is paired with the logic board. A new button will not enable Touch ID, so the technician transfers the old one. We test your fingerprint together after assembly.
Yes, provided the calibration data from the old screen is transferred to the new one. Without it, the True Tone switch disappears from Display & Brightness in Settings. That is why the engineer checks True Tone with you once the tablet is assembled.
Usually from 1 hour to 1 day, depending on the model and how much has to be taken apart. The exact turnaround is written on the receipt before work begins. You are welcome to wait in our waiting area.
Yes, it is better not to wait, because dust and moisture get in through the crack and the glass spreads with every press. On base iPads, coming in early often means only the glass is replaced and the panel is spared. Until then, cover the crack with clear tape.
If the picture is clean with no blots or stripes but touch works on and off, usually only the glass with the touch layer is damaged. Black blots, colored lines and bright patches point to a damaged panel. A 15-minute diagnosis will tell you for sure.
С iPad Pro 12,9″ (1-го поколения) вышла неприятность: экран стал неожиданно темнеть. Ребята проверили подсветку и настройки проблему устранили.
iPad Pro 12,9″ (6-го поколения, M2) подвёл: стекло покрылось трещинами после падения. В итоге оценили повреждение и аккуратно восстановили экран.
С iPad mini (A17 Pro) вышла неприятность: стекло покрылось трещинами после падения. В iservice оценили повреждение и аккуратно восстановили экран.
Проблема была такая: сенсор иногда переставал реагировать — и непонятно что делать. После обращения проверили экран и добились нормальной реакции на касания в i-service.
С iPad Pro 11″ (4-го поколения, M2) вышла неприятность: сенсор иногда переставал реагировать. По результатам диагностики проверили экран и добились нормальной реакции на касания.
Проблема была такая: стекло покрылось трещинами после падения — и непонятно, что делать. Ребята оценили повреждение и аккуратно восстановили экран.
iPad Air (4-го поколения) подвёл: экран стал неожиданно темнеть. По результатам диагностики проверили подсветку и настройки, проблему устранили.
Проблема была такая: экран стал неожиданно темнеть — и непонятно что делать. После обращения проверили подсветку и настройки, проблему устранили.
У моего iPad Pro 12,9″ (3-го поколения) экран стал неожиданно темнеть. В итоге проверели подсветку и настройки проблему устранили; Ринат спокойно объяснил, с чего лучше начать.
iPad Pro 12,9″ (2-го поколения) подвёл: стекло покрылось трещинами после падения. После обращения оценили повреждение и акуратно восстановили экран.

On most iPads the glass, touch layer and display are one sealed module, so a glass-only swap is often impossible. An engineer confirms it for your model.

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Decide whether to fix or replace your old iPad with a clear look at costs, turnaround and part options.

Back up your data, turn off Find My, and bring proof of purchase — then the repair starts faster.