We put the warranty period, part and price on the receipt before work starts — it confirms your rights.
Warranty card№ 24-18 307You choose. We write the part type on the ticket in words, not as a code.
We issue the receipt together with the device — after checking 32 functions.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Face ID, True Tone, cameras, microphones, speakers, charging, network. You check them together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Mukhpilov Nail
Photo: Sybanbaev Birzhan
Photo: Gamid K
Photo: Arman A
Photo: Denis Gushchin
Photo: Duisebaev Azhdar
Photo: Molchanov Rinat
Photo: Shokan A“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send the model and what broke — an engineer will say which part to install and what the warranty will be.
Apple Repair Warranty in Almaty Backed by a Written Receipt
At iServices, every Apple repair warranty in Almaty lasts up to 1 year and is written onto your receipt before any work begins. We are a direct repair shop with our own technicians, not a middleman. Your price, part, turnaround and warranty are fixed in two minutes, and you leave with a receipt, a warranty card and the old part.
Our apple repair warranty in Almaty coverage applies to the service performed and the part installed. It runs up to 1 year, with every term fixed in writing before service.
| Fixed on the receipt | Detail |
|---|---|
| Price | Agreed in advance |
| Component | Original or aftermarket |
| Turnaround | Minutes or days |
| Coverage | Up to 1 year |
Verification is visible: the component is shown before installation, the repaired device is tested with you, and the replaced element goes home in your bag.
| Part type | What you get |
|---|---|
| Original | Factory packaging shown at handover |
| Aftermarket | Label, grade and terms documented |
| Both options | Named in writing in advance |
Whoever holds the tools answers for the result. When a middleman forwards your device onward, the warranty promise loses the person who actually did the job.
A repeat fault after a repair is handled under the terms you already have on paper. The order is simple: check the documents from pickup, then contact us.
Bring the receipt and the warranty card you received at pickup if a covered fault returns, and we reopen the job under the same terms. The paperwork names the component, the turnaround and the warranty length, so the technician matches the current symptom against the documented fix before touching the device. At iServices we log the repeat visit against the original record, and the free diagnostic runs in front of you, with the engineer showing what failed. The check takes about 15 minutes, and you watch the whole process. If the fault matches the documented repair, the rework is scheduled into the next free slot, and the engineer tells you the timing before you agree.
Send a photo on WhatsApp before you come in. An engineer replies within five minutes with a price and a free slot; a courier can collect the device.
| Option | Details |
|---|---|
| Weekday hours | Mon–Fri 10:00–19:00 |
| Weekend hours | Sat–Sun and holidays 11:00–18:00 |
| Payment | Kaspi, card or cash |
A repair warranty means little without the right paperwork and a party who stands behind it. The points below decide whether protection holds up when you actually need it.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionThe term runs from the date shown on the receipt and warranty card you get when you collect the device. Both documents are handed over together with the repaired gadget. Keep them until the term ends.
Every job carries a warranty up to 1 year, and the exact term for your repair is written on the receipt before work starts. So you know it in advance rather than at pickup. If something on the receipt is unclear, ask the engineer to explain it then.
Check Face ID, True Tone, the cameras, microphones, speakers, charging and the network together with the engineer. This takes a few minutes and shows that everything works before you go. Anything you notice is easier to sort out on the spot.
It shows exactly what was taken out of your device and replaced. Together with the receipt it makes any later warranty conversation simple and transparent. You are free to keep it or leave it with us.
Yes, the engineer checks the device in front of you at no charge and shows what is wrong. That makes it clear whether the problem is linked to the earlier repair. Bring the receipt and warranty card along.
The new part is shown to you in its factory packaging before it is installed. Its type is recorded on the receipt along with the price, turnaround and warranty. That record is what the warranty is tied to.
No, installing regular system updates from Apple is normal use of the device. If something stops working after an update, bring the device in. The engineer will check whether the cause lies in the repaired part or in the software.
Yes, Saturday is a working day for us, with hours from 11:00 to 18:00, the same as Sunday and holidays. From Monday to Friday the Almaty branch is open 10:00 to 19:00. A message on WhatsApp before you come helps us set aside time.
Проверила после ремонта несколько раз. С MacBook Pro 14″ (M5 Pro 2026) вышла неприятность: периодически пропадал звук. По результатам диагностики проверили аудиотракт и восстановили звук. Денис подсказал, что действительно надо проверять.
У моего MacBook Pro 14″ (M3 2023) после попадания жидкости устройство вело себя непредсказуемо. В сервисе осмотрели плату и устранили обнаруженную неисправность; Денис подсказал, что действительно надо проверять.
У моего MacBook Pro 16″ (M5 Pro 2026) после сна появлялся чёрный экран. По результатам диагностики разобрались с запуском и изображением; Спасибо Денис: разобрался с нюансами без лишних разговоров.
На iMac 27″ Retina 5K (2020) Bluetooth стал терять периферию. В сервисе проверили беспроводную связь и сопряжение; От Аждар получил понятные рекомендации на будущее.
У моего iMac 27″ Retina 5K (2017) звук на подключённую акустику выводился с перебоями. В сервисе разобрались с настройками и аудиовыходом; От Аждар получил понятные рекомендации на будущее.
Проблема была такая: во время звонков собеседники плохо слышали голос — и непонятно что делать. Ребята проверили микрофоны и качество передачи звука; Ринат не отмахнулся от моих вопросов.
У моего MacBook Pro 13″ (2019 4 порта) внешний монитор постоянно терял подключение. Ребята проверили порты и стабильность подключения; Аждар подсказал, что действительно надо проверять.
Проблема была такая: на экране появились полосы — и непонятно, что делать. В сервисе проверили подключение и дисплей, изображение восстановили; Денис не отмахнулся от моих вопросов.
У моего MacBook Air 13″ (M5, 2026) клавиатура начала пропускать нажатия. В сервисе проверили клавиатуру и устранили проблему с клавишами; Спасибо Аждар: разобрался с нюансами без лишних разговоров.
iPhone 16 подвёл: динамик стал звучать очень тихо. По результатам диагностики проверили акустику и устранили причину тихого звука в i-service; Арман показал в чём была проблема.
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