Cable wiggles or charging keeps dropping? We find the cause in 15 minutes while you watch, then fit a new port, original or aftermarket.
The cable no longer clicks into place and charging stops the moment you pick the phone up.
You have to bend the cable or prop the phone against something to see the charging icon appear.
The iPhone shows this alert even with a known-good cable that charges your other devices fine.
Your Mac, PC or CarPlay stops recognising the phone over the cable while charging comes and goes.
The table covers popular models, from the Lightning iPhone 13 to the USB-C iPhone 17 line; the technician matches the part to your exact model.
| Service | Original | Aftermarket |
|---|---|---|
| iPhone 17 Pro Max charging port replacement | 178 900 ₸ | 106 900 ₸ |
| iPhone 17 Pro charging port replacement | 168 900 ₸ | 100 900 ₸ |
| iPhone 17 charging port replacement | 164 900 ₸ | 98 900 ₸ |
| iPhone 17 Air charging port replacement | 164 900 ₸ | 98 900 ₸ |
| iPhone 16 Pro charging port replacement | 131 900 ₸ | 78 900 ₸ |
| iPhone 16 charging port replacement | 111 900 ₸ | 66 900 ₸ |
| iPhone 16e charging port replacement | 144 900 ₸ | 86 900 ₸ |
| iPhone 15 charging port replacement | 108 900 ₸ | 64 900 ₸ |
| iPhone 14 charging port replacement | 92 900 ₸ | 55 900 ₸ |
| iPhone 13 charging port replacement | 74 900 ₸ | 44 900 ₸ |
Your final price goes on the receipt before any work starts, once the port and flex cable have been inspected.
The technician checks the port contacts under magnification for lint, corrosion, bent pins or a cracked housing.
A USB meter shows how much power actually reaches the board, separating a bad port from a power chip fault.
The adhesive is warmed, the screen lifted and the battery disconnected so no flex cable gets torn or shorted.
On most iPhones the port shares a flex cable with the bottom microphone, so the whole module is replaced.
A new water-resistant gasket goes around the frame before the screen is closed, replacing the old adhesive.
We test charging, data transfer, the mic on a call and in Voice Memos, the bottom speaker and the network.
The plug seats firmly again and the phone charges without hunting for the right angle.
Price for my modelAn original module matches factory specs most closely, while an aftermarket one gets the phone working again on a tighter budget.
Diagnostics take 15 minutes in front of you, and the engineer shows whether the fault is the port, the cable or the board.
Port replacements carry a warranty up to 1 year, written on the receipt together with the price and turnaround.
Eleven years of work covers old Lightning models and the newer USB-C phones, where the flex cable is built differently.
The new flex cable is shown in factory packaging, and the old one is handed back to you with the phone.
Experienced technicians handle the glued frame and thin flex cables carefully, so nothing else gets disturbed.
Relax in the waiting area with coffee and Wi-Fi while the work is done, no need to cross the city twice.
A client from Almaty complained that the phone charged only when the cable was held at a certain angle. We cleaned the port, replaced the lower flex with the charging connector, and checked charging and data transfer — everything works reliably.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check charging and the cable, clean the connector: sometimes cleaning is enough.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We fit a new flex cable with the connector and seal the case with water-resistant adhesive.
Charging, connecting to a computer, microphone, sound. You pick up the phone, the receipt and the old connector.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Duisebaev Azhdar
Photo: Mukhpilov Nail
Photo: Gamid K
Photo: Arman A
Photo: Molchanov Rinat
Photo: Shokan A
Photo: Sybanbaev Birzhan
Photo: Denis GushchinIf the battery is worn, swap it while the phone is already open.
02Bring back loud calls and music if the sound crackles or is gone.
03Remove corrosion from the board and contacts after water exposure.
04Fit a new display if the glass is cracked or shows lines.
05Restore the power circuit if the phone still won't charge.
06Replace cracked lens glass so your photos are sharp again.
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone Charging Port Replacement in Almaty at iServices
iServices replaces the iPhone charging port in Almaty with a free 15-minute diagnostics in front of you, a choice of original or aftermarket part, and a warranty up to 1 year. Most jobs take 20–40 minutes while you wait in our lounge, and we check 32 functions before you leave.
Not every iPhone that stops charging needs a new port. Prior to quoting anything, we show you which of three parts has actually failed — the port, the flex cable or the board.
A dead charging port is only one of several reasons a device stops charging, and the symptom pattern usually points to which one it is. Lint packed into the connector blocks contact, so the cable only charges at a certain angle. A swollen or worn battery shuts the phone down mid-charge instead of holding power. A damaged flex cable cuts the link between the port and the board. An "accessory not supported" warning that appears with several known-good cables points to the connector, not the adapter. A cable that only works at a certain angle or an "accessory not supported" message is a contact problem at the port, not a battery problem — so swapping the battery first wastes a repair.
On most models the port sits on a flex cable, so we replace the port-and-cable assembly as one unit; if the port is intact but the board is damaged, we repair the board under a microscope instead. The iPhone charging port replacement in Almaty therefore starts with free diagnostics: an engineer checks the device in front of you for 15 minutes, even if you decide not to repair, and shows what is broken. We do not sell a port swap where a board repair is what the phone needs. Water damage is the case where the two outcomes split — the port can look clean while corrosion sits on the board, which is why diagnostics after liquid sometimes runs up to two days.
The whole visit is built around one idea — you watch the work happen. Here is what the iPhone charging port replacement looks like from the first WhatsApp photo to the moment you test the phone yourself.
Most charging port replacements finish in 20–40 minutes while you wait, and 72% of our repairs are completed with the customer in the lounge. The waiting area has coffee and Wi-Fi, and you can hand the phone in seven days a week. After the swap the engineer runs a 32-function check of about 10 minutes with you — Face ID, True Tone, cameras, microphones, speakers, charging and network — then you test charging and data transfer on the spot, so any contact issue is caught before you leave rather than after a second trip. If you cannot come in, a courier across Almaty reaches you in 90 minutes and the pickup is free with a repair.
You pick the component prior to us opening the phone. Both options arrive in sealed factory packaging, and your selection goes on the receipt so nothing is ambiguous later.
| Parameter | Original | Aftermarket |
|---|---|---|
| What it is | Apple-made charging module | Third-party equivalent module |
| How it is shown | Sealed factory packaging before install | Sealed factory packaging before install |
| What the receipt records | Type, turnaround, warranty | Type, turnaround, warranty |
| Who tends to choose it | 64% of our customers | Owners after a lower tier |
Lightning and USB-C sockets are different builds, so the replacement component is matched to the exact model rather than to the connector type alone. The charging socket carries both power and data between the cable and the logic board, and its pin layout, flex routing and mounting points differ between the Lightning generation (5 through 14) and the USB-C generation (15 and later). A Lightning module will not seat in a USB-C chassis, and the flex connector joining it to the board changes shape between model years even within one connector standard. That is why we order against the specific model number, not against a photo of the socket. Newer USB-C devices route more functions through this module, so the same "not charging" complaint can point to a different component on an older Lightning phone.
A port swap touches more than charging. Here is what we test afterwards, what stays the same, and the one thing that genuinely changes once the device has been opened.
After the replacement we confirm fast charging and data transfer on your own cable, so the handset leaves working the way it did prior to the fault. The engineer plugs in your charger, watches the wattage climb into the fast-charge range, then links the phone to a computer and moves a file across to prove the data lines are intact. Both checks run on the lead you brought in, not a workshop spare, because a worn third-party accessory is the most common reason a healthy port still seems dead. Fast charging only reaches its rated speed when the connector, the flex and battery health all cooperate, so we read the battery figure as well. Testing data transfer matters as much as charging — a port that powers the device but drops the link to a computer is still a failed repair.
Everything that matters is written down prior to the phone being opened. This section covers what the warranty covers, what you take home, and why dealing with the workshop directly changes the terms.
Every port replacement carries a warranty up to 1 year, and the warranty card is handed over with the device and the old part. The coverage applies to the replacement port and the work that installed it: if charging or data transfer fails on the part we fitted, we reopen the phone and put it right. The receipt names the part — original or aftermarket — the turnaround and the warranty start, so there is no argument later about what was agreed. We have handled 46,000+ repairs over 11 years, and the same paperwork follows every one of them. Keep the old part and the card together: a warranty is only as good as the party standing behind it, and the receipt that names the part and the turnaround is what ties the coverage to us.
iServices is the direct contractor with its own technicians and workshop, not an aggregator or a middleman, so the person who quotes the job is the person who does it. A photo on WhatsApp gets a price and a free slot within 5 minutes, and that quote is fixed on the receipt in about 2 minutes prior to work starting. With a middleman the part and the turnaround pass through extra hands, and the receipt rarely names either — here both are written down while you watch. Our technicians are experienced, and 72% of jobs are finished while the customer waits in the waiting area with coffee and Wi-Fi. Ask who actually holds the screwdriver before you hand over the phone: with a middleman the part and the turnaround pass through extra hands and the receipt rarely names either, while here both are fixed on paper prior to work starting.
A phone that will not charge is rarely a battery problem. The points below sum up what decides the outcome: the diagnosis, the part, and the check that follows the swap.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionYes, if it is only packed with lint and the contacts are intact. The technician checks the port under magnification and tells you whether cleaning is enough. Corroded or bent pins need a new port.
No, a port replacement does not touch the phone's storage. Only the lower flex cable is changed, so iOS and your files stay as they are. An iCloud backup beforehand is still a good habit.
Yes. On most iPhones the bottom microphone sits on the same flex cable as the port, so it is replaced too. We check call audio and a Voice Memos recording with you after reassembly.
No, unplug the cable and wait until the port is completely dry before charging again. The alert appears when moisture sits on the connector contacts. If it keeps showing after drying, bring the phone in for a check.
The part is different: from iPhone 15 onward Apple uses USB-C instead of Lightning, with its own flex cable. The steps are similar, from opening and module swap to a new seal and testing. Each model's price is listed in the table.
Most often dirty or corroded port contacts or a faulty cable are to blame. Try another known-good cable first. If the alert keeps coming back, diagnostics will show the real cause.
We fit a new water-resistant seal, so the phone closes tightly again. Still, after any opening it is best not to test the iPhone in water on purpose. Rain and splashes are fine.
У моего iPhone 12 телефон почти не заряжался от привычного адаптера. В итоге проверили зарядный тракт и объяснили где была неисправность; Спасибо Биржан: разобрался с нюансами без лишних разговоров.
С iPhone SE (2-го поколения) вышла неприятность: кабель зарядки приходилось ловить под углом. После обращения разобрались с разъёмом зарядки и проверили питание; Шокан не отмахнулся от моих вопросов.
iPhone 15 Pro подвёл: телефон почти не заряжался от привычного адаптера. После обращения проверили зарядный тракт и объяснили где была неисправность.
Проблема была такая: кабель зарядки приходилось ловить под углом — и непонятно, что делать. В итоге разобрались с разъёмом зарядки и проверили питание.
У моего iPhone XS Max телефон почти не заряжался от привычного адаптера. В итоге проверили зарядный тракт и объяснили где была неисправность.
У моего iPhone 13 mini телефон почти не заряжался от привычного адаптера. В итоге проверили зарядный тракт и объяснили, где была неисправность.
На iPhone 12 кабель зарядки приходилось ловить под углом. Ребята разобрались с разъёмом зарядки и проверели питание в айсервис; Биржан показал в чём была проблема.
iPhone 13 подвёл: кабель зарядки приходилось ловить под углом. Ребята разобрались с разъёмом зарядки и проверели питание; Спасибо Арман: разобрался с нюансами без лишних разговоров.
iPhone 13 mini подвёл: кабель зарядки приходилось ловить под углом. После обращения разобрались с разъёмом зарядки и проверели питание в i-service.
iPhone SE (2-го поколения) подвёл: кабель зарядки приходилось ловить под углом. Ребята разобрались с разъёмом зарядки и проверили питание.
The difference is not always visible, but it can be checked. An original panel is the one the manufacturer installs; an aftermarket copy costs about 35% less.
What “maximum capacity” means, why the phone shuts down in the cold, and how long a new battery lasts.
Power it off, skip the rice, and get the board checked before corrosion starts. Here is the short version of the first 30 minutes.
Most charging faults come from the cable, the port or the battery. Here is how to find the cause and get a free check in Almaty.
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