
iPhone 5s: power and volume buttons stopped working
The client brought it in after a drop — the volume and power buttons wouldn't press. The flex cable was torn, so we replaced it and checked every button and the mute switch — all working again.
Buttons, sound or charging stopped working on iPhone 5s — we'll find the faulty flex cable for free while you wait, fit a new one and test 32 functions.

A flex cable rarely fails dramatically, but its wear is easy to spot: charging, the Home key, the microphone and side buttons turn unreliable.
The cable is plugged in, yet charging cuts out unless you hold the plug in one particular position.
The button clicks, but the response is patchy and the fingerprint scanner reports errors or stays off.
The bottom microphone is silent or crackling, even though the speaker and the case look perfectly fine.
Volume does not change, the mute switch does nothing, and the screen locks only after several presses.
The technician confirms the final amount once they see which flex cable is damaged.
| Service | Original | Aftermarket |
|---|---|---|
| Charging port replacement | 14 900 ₸ | 8 900 ₸ |
| Button replacement | 14 900 ₸ | 8 900 ₸ |
| Proximity sensor replacement | 22 900 ₸ | 13 900 ₸ |
| Display replacement | 24 900 ₸ | 15 900 ₸ |
| Battery replacement | 20 900 ₸ | 11 900 ₸ |
| Housing replacement | 31 900 ₸ | 17 900 ₸ |
| Main camera replacement | 15 900 ₸ | 8 900 ₸ |
| Front camera replacement | 15 900 ₸ | 8 900 ₸ |
| Home button replacement | 11 900 ₸ | 6 990 ₸ |
| Earpiece speaker replacement | 14 900 ₸ | 8 900 ₸ |
| Speaker replacement | 12 900 ₸ | 7 490 ₸ |
| Microphone replacement | 12 900 ₸ | 7 490 ₸ |
| Vibration motor replacement | 11 900 ₸ | 6 990 ₸ |
| Camera glass replacement | 28 900 ₸ | 15 900 ₸ |
| Other repairs | Price | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 8 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 16 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 135 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 6 990 ₸per job | |
| Modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 15 900 ₸with parts | |
| Storage replacement and upgradememory chip installation | 15 900 ₸with parts | |
The final amount depends on the part you choose and how much work is needed, so confirm it with the technician before repair starts.
The job begins with a fault check and part selection and ends with a function test and the warranty.

The technician tests charging, buttons and microphones to work out which flex cable is really at fault.

We match the flex to your 5s and discuss the options: an original part or a good aftermarket one.

The display assembly comes off, the battery is disconnected and the damaged flex is lifted out gently.

The new part is seated, and connectors and screws are checked so nothing rattles after reassembly.

Charging, microphone, buttons and the fingerprint sensor are tested before the case is closed up again.

The phone is sealed and checked once more, and the repair comes with a warranty up to 1 year.
You get a phone that works properly and a warranty on the job, not just a new part in the box.
Price for my modelA flex cable drives charging, buttons and the microphone, so the part is chosen to match how you use the phone.


Thin flex cables tear easily when a phone is opened, so they are best left to a technician who diagnoses before taking anything apart.
The work comes with a warranty up to 1 year, and the technician explains the terms before anything is opened.
Eleven years of repair practice means the technician has seen 5s flex cables that are torn, corroded and rubbed through.
Opening a 5s and handling fine contacts is left to experienced technicians, not to just anybody with a screwdriver.
You get a plain explanation of original versus aftermarket for your exact fault, with no pressure toward the pricier option.
In Almaty we are open Monday to Friday 10:00–19:00, and on weekends and holidays 11:00–18:00.
Symptoms and contacts are checked first, so a new flex is not fitted when a connector or a charging cable is the culprit.

The client brought it in after a drop — the volume and power buttons wouldn't press. The flex cable was torn, so we replaced it and checked every button and the mute switch — all working again.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check which flex is damaged and what it is responsible for.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We install the new flex and seal the case with water-resistant adhesive.
The assembly on this flex works, charging, buttons, sound. You get the phone, the receipt and the old flex.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Duisebaev Azhdar
Photo: Mukhpilov Nail
Photo: Gamid K
Photo: Arman A
Photo: Molchanov Rinat
Photo: Shokan A
Photo: Sybanbaev Birzhan
Photo: Denis GushchinA tired 5s battery can be swapped now, while the case is already open.
02Lint and dust come out of the port, a common cause of flaky charging.
03A cracked or dim display can be changed in the same visit, since it comes off anyway.
04A sticky or silent button gets its mechanism restored separately.
05Quiet or buzzing sound on calls and music is fixed with a new speaker.
06A blurry picture or cracked lens glass is a reason to fit a new module.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone 5s Flex Cable Replacement in Almaty Done While You Wait
At iServices in Almaty, iPhone 5s flex cable replacement is a same-visit job: the engineer runs free diagnostics in front of you, shows the worn lower flex, and fits a new part in 20–40 minutes while you wait. You choose an original or aftermarket part, and every repair carries a warranty up to 1 year.
A small strip of ribbon carries several jobs at once, so its failure looks like everything broke together. Here is what actually sits on that bottom strip.
On the iPhone 5s the Lightning socket, the 3.5 mm headphone jack and the bottom microphone all sit on a single lower flex cable, so they fail together. That ribbon also carries the contacts for sync and the tiny sensor that tells the mainboard a plug is inserted. The Lightning plug handles power delivery and data, the jack passes analogue audio, and the bottom microphone picks up your voice for calls and recordings. Because the parts share that ribbon, a customer who reports "it won't charge and nobody hears me on calls" is usually describing a single broken component, not two separate faults — so the whole component gets quoted once and a second visit is avoided.
A dead charging port is a symptom, not a diagnosis. We rule out the cable, the lint and the flex in that order before anyone touches the logic board.
We start with the cheapest cause: we inspect the Lightning socket for lint, test a known-good cable, and only then look at the flex. Pocket debris compresses into the socket over months and blocks the connector from seating fully, so the handset reports no charge even though the cable is fine. We clean the cavity with a non-conductive pick, blow it out, and test with a second cable — some third-party Lightning cords deliver power but fail data negotiation, which the handset reads as a charger fault. Only when a clean socket and a verified cable still give no current do we open the device and inspect the lower flex for corrosion or a torn trace. Lint packed into the socket stops the cable seating fully, which mimics a dead flex — cleaning it out first saves customers a component they did not need.
If a new flex does not restore power intake, the fault is in the charging circuit on the mainboard, and we move to board-level repair under a microscope. The charging IC and the power rail sit on the mainboard, and a shorted capacitor or a cracked solder joint there will pull the current down no matter how fresh the flex is. We confirm it by measuring current draw on a bench supply and checking the rail with a multimeter before committing to micro-soldering work. Micro-soldering takes 1–3 days rather than the 20–40 minutes of a flex swap, so we tell customers the moment the diagnosis shifts to the mainboard instead of after the component is fitted.
We walk the whole visit step by step — from a photo sent on WhatsApp to the function check at pickup — and compare the two component options we keep in stock for this job.
You send a photo of the damage on WhatsApp, an engineer replies within 5 minutes with a price and a free slot, and free diagnostics take 15 minutes in front of you. The engineer opens the handset at the counter, shows you the corroded or torn bottom flex, and explains which of the three functions it has knocked out. This is how our iPhone 5s flex cable replacement in Almaty works from the first message to the finished job. You can wait in the lounge with coffee and Wi-Fi, or call a courier if you would rather stay home. The price, the component, the turnaround and the warranty are fixed on the receipt prior to work starting, so nothing changes once the handset is open.
| Part option | What it covers | Who tends to choose it |
|---|---|---|
| Original flex | Lightning socket, headphone jack, bottom mic | Owners keeping the phone long-term |
| Aftermarket flex | Same three functions | Backup or secondary units |
| Board-level repair | Traces and connectors under the socket | Devices with liquid damage |
64% of our customers pick the factory component, which we show in its sealed packaging prior to installation; the alternative is a sensible choice when the unit is a backup device, and either way you decide which one goes in. Both versions restore the Lightning plug, the headphone jack and the bottom microphone, so the choice comes down to how long you plan to keep the handset. We open the box in front of you, compare the connector pins side by side, and only then start the swap. Ask to see the old flex after the job — it goes back to you with the receipt and the warranty card, which makes any later claim straightforward.
After the swap we do not hand the handset back straight away — we walk you through what gets tested and why the Home button stays untouched during the work.
After the swap we check 32 functions in about 10 minutes, and you watch each one with the engineer. The run covers power intake, sync with a computer, wired headphones in the jack, the bottom microphone, both speakers, the rear camera and the network signal. Power intake and the bottom microphone are the two checks most likely to reveal a flex that was seated but not fully connected, so we test them first — a socket that draws power but drops the data line, or a mic that records silence, points straight back to the connector. You hold the handset, plug in your own cable and speak into the mic yourself, so the result is not something you have to take on trust. If any function fails, the engineer reopens the device on the spot rather than booking you in for a second visit.
Touch ID is paired to the mainboard, so we do not touch the Home button flex unless it is genuinely faulty, and we warn you prior to any such work. The fingerprint sensor and its matching chip are married at the factory; move that assembly to another mainboard, or fit a fresh one, and the sensor stops recognising prints for good. A bottom flex swap does not require opening it at all, so a working unit stays exactly where it is. The power and volume controls sit on separate flexes higher up and are unaffected by the connector work. Replacing the sensor without moving the paired chip disables Touch ID permanently, which is why we test it prior to starting and note its condition on the receipt — if it already misreads, you know that prior to the handset going on the bench, not after.
Most swaps are quick, and the warranty covers the component we install. The harder question is what happens to the connector in the months that follow — here is how to keep it working.
Most flex repairs take 20–40 minutes while you wait, and 72% of our repairs are finished in the waiting area during a single visit. We block a free slot from your WhatsApp photo, then fix the price, the component and the warranty on the receipt in about two minutes prior to any work starting. Payment is by Kaspi, card or cash, and the waiting area has coffee and Wi-Fi for the short stay. A courier across the city takes 90 minutes and is free with a repair, so the handset can be collected and returned without you leaving home. The bottleneck is rarely the swap itself — it is the queue for a slot, which is why we quote the exact window up front.
Five checks decide whether a bottom flex swap is the right call. Run through them prior to booking anything, and the repair either becomes obvious or clearly unnecessary.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionThe technician works it out during inspection. Which function fails — charging, microphone, Home or side buttons — points to the suspect strip, which is then checked for contact and damage.
Yes, if the display itself is fine. The display assembly is lifted off to reach the flex cables and then fitted back in place.
Only if the Home button flex is replaced. The sensor is paired with its own board, so it may not work afterward; discuss it with the technician first.
No. After liquid, boards and contacts are cleaned first. A flex is changed only if its tracks are corroded or broken; otherwise cleaning may be enough.
On the iPhone 5s the Lightning port, the headphone jack and the bottom microphone sit on one lower flex cable. When two of them fail at once, that shared cable is the prime suspect, and replacing it restores all three.
Rarely in a lasting way: the tracks on these cables are thinner than a hair and the layers are laminated together. A soldered patch tends to crack again with the next bend, so a new cable is the reliable fix.
Разбила стекло на своем айфоне, думала, придется менять весь экран за бешеные деньги. Мастер посмотрел и сказал, что сама матрица целая, можно переклеить только стекло. Сделали за пару часов, дисплей как новый, сенсор работает идеально.
Решила восстановить свой iphone SE , думаю для звонков подойдет, щас после ремонта работает отлично. Стекло поменяли, аккумулятор новый, и все, эффект получен.
Здравствуйте, Алуа! Благодарим Вас за такой душевный и теплый отзыв. Спасибо за доверие и прекрасные слова в адрес нашего сервиса. Всего Вам хорошего! Ждем Вас снова!
Обратилась в данную компанию по ремонту в связи с неработающей кнопкой на iPhone. Довольно профессиональная компания и сотрудники. Сделали все качественно и быстро. Подробно объяснили что случилось с моей техникой и пути решения моей проблемы. Прейскурант цен умеренный. Очень порадовали сами сотрудники. Обходительность и вежливость сотрудников уже 80 % успеха компании.
Случайно сломал кнопку блокировки на телефоне, она просто провалилась внутрь корпуса и не нажималась. Мастер разобрал устройство и заменил сам механизм кнопки на шлейфе. Теперь нажимается с четким щелчком, не западает больше.
Отдала телефон, который перестал заряжаться, поменяли разъём и даже корпус протёрли, мелочь но приятно.

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