Your city

AstanaAstana, Kabanbay Batyr Ave., 7/2 · +7 727 339-99-12
Eng

iPhone 5s Flex Cable Replacement in Almaty

Buttons, sound or charging stopped working on iPhone 5s — we'll find the faulty flex cable for free while you wait, fit a new one and test 32 functions.

Gold iPhone 5s with the back cover removed showing the internal logic board
Price incl. labor
from 8 900 ₸
Warranty
6 months
  • Fault check
  • Part selection
  • Careful opening

Signs a flex cable has failed

A flex cable rarely fails dramatically, but its wear is easy to spot: charging, the Home key, the microphone and side buttons turn unreliable.

Charging works only at an angle

The cable is plugged in, yet charging cuts out unless you hold the plug in one particular position.

Home button is unreliable

The button clicks, but the response is patchy and the fingerprint scanner reports errors or stays off.

Callers can't hear you

The bottom microphone is silent or crackling, even though the speaker and the case look perfectly fine.

Side buttons feel dead

Volume does not change, the mute switch does nothing, and the screen locks only after several presses.

iPhone 5s flex cable replacement cost

The technician confirms the final amount once they see which flex cable is damaged.

ServiceOriginalAftermarket
Charging port replacement14 900 ₸8 900 ₸
Button replacement14 900 ₸8 900 ₸
Proximity sensor replacement22 900 ₸13 900 ₸
Display replacement24 900 ₸15 900 ₸
Battery replacement20 900 ₸11 900 ₸
Housing replacement31 900 ₸17 900 ₸
Main camera replacement15 900 ₸8 900 ₸
Front camera replacement15 900 ₸8 900 ₸
Home button replacement11 900 ₸6 990 ₸
Earpiece speaker replacement14 900 ₸8 900 ₸
Speaker replacement12 900 ₸7 490 ₸
Microphone replacement12 900 ₸7 490 ₸
Vibration motor replacement11 900 ₸6 990 ₸
Camera glass replacement28 900 ₸15 900 ₸
Other repairsPrice
Water damage cleaningcorrosion cleaning · diagnostics up to 2 days8 900 ₸per job
Power controller replacementboard-level chip · microsoldering16 900 ₸with parts
Logic board repairmicrosoldering · 1–3 days135 900 ₸per job
Firmware flashingsoftware restore, no parts replaced6 990 ₸per job
Modem repairboard-level chip · microsoldering19 900 ₸with parts
Wi-Fi module repairwireless module · board-level repair15 900 ₸with parts
Storage replacement and upgradememory chip installation15 900 ₸with parts

The final amount depends on the part you choose and how much work is needed, so confirm it with the technician before repair starts.

What iPhone 5s flex cable replacement includes

The job begins with a fault check and part selection and ends with a function test and the warranty.

  1. 01
    Black diagnostic tester with a screen and a flex cable next to a charging port
    Fault check

    The technician tests charging, buttons and microphones to work out which flex cable is really at fault.

  2. 02
    New charging port flex cable in a dark antistatic bag
    Part selection

    We match the flex to your 5s and discuss the options: an original part or a good aftermarket one.

  3. 03
    iPhone lying screen up before being opened
    Careful opening

    The display assembly comes off, the battery is disconnected and the damaged flex is lifted out gently.

  4. 04
    New lower flex cable for iPhone with charging connector
    Fitting the new flex

    The new part is seated, and connectors and screws are checked so nothing rattles after reassembly.

  5. 05
    iPhone with a green check mark on the screen — testing
    Function test

    Charging, microphone, buttons and the fingerprint sensor are tested before the case is closed up again.

  6. 06
    Dark gray warranty card with a shield and a screwdriver — assembly and warranty
    Closing and warranty

    The phone is sealed and checked once more, and the repair comes with a warranty up to 1 year.

  7. iPhone 5s flex cable replacement
    from8 900 ₸

    You get a phone that works properly and a warranty on the job, not just a new part in the box.

    Price for my model

Should you pick an original or aftermarket flex

A flex cable drives charging, buttons and the microphone, so the part is chosen to match how you use the phone.

Original Applewarranty up to 1 year
iPhone 5s24 900 ₸
Original: lower flex cable for iPhone on a white box
Fit
Same connectors and length, no adjusting needed
Lifespan
Tracks and contacts built for years of bending
Sensors
More consistent with the fingerprint sensor and mic
Price
Costs more than aftermarket, with fewer trade-offs
Chosen by 64% of clients
Book with an original part
Aftermarketwarranty 6 months
iPhone 5s15 900 ₸−36%
Analog: lower flex cable for iPhone in an antistatic bag
Fit
Matches the connectors, small differences possible
Lifespan
Varies by batch; thin copper can wear faster
Savings
Cheaper, which suits a spare or backup phone
Choice
Many options, but quality differs between batches
Chosen by 36% of clients
Book with an aftermarket part

Why bring your 5s to us

Thin flex cables tear easily when a phone is opened, so they are best left to a technician who diagnoses before taking anything apart.

1year

Warranty on the repair

The work comes with a warranty up to 1 year, and the technician explains the terms before anything is opened.

11years

11 years of experience

Eleven years of repair practice means the technician has seen 5s flex cables that are torn, corroded and rubbed through.

8technicians

Experienced technicians

Opening a 5s and handling fine contacts is left to experienced technicians, not to just anybody with a screwdriver.

2options

Straight talk on parts

You get a plain explanation of original versus aftermarket for your exact fault, with no pressure toward the pricier option.

7days a week

Clear working hours

In Almaty we are open Monday to Friday 10:00–19:00, and on weekends and holidays 11:00–18:00.

0₸

Diagnosis before parts

Symptoms and contacts are checked first, so a new flex is not fitted when a connector or a charging cable is the culprit.

iPhone 5s before and after repair

1 / 1
Silver iPhone 5s held by a technician after flex cable replacement, sunset sea wallpaper on screen

iPhone 5s: power and volume buttons stopped working

The client brought it in after a drop — the volume and power buttons wouldn't press. The flex cable was torn, so we replaced it and checked every button and the mute switch — all working again.

from 72 900 ₸repair cost
I want the same

How iPhone 5s flex cable replacement is done in Almaty

The whole journey — from message to finished phone. We give you the old part.

Book a replacement
  1. Step 1

    Message or come in

    5 min

    You message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.

  2. Step 2

    Diagnostics in front of you

    10 min

    We check which flex is damaged and what it is responsible for.

  3. Step 3

    Price in the receipt

    2 min

    We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.

  4. Step 4

    We show the new flex

    1 min

    We open the factory packaging in front of you and check the number against the receipt.

  5. Step 5

    We replace the flex

    time on the receipt

    We install the new flex and seal the case with water-resistant adhesive.

  6. Step 6

    You check together with the engineer

    warranty up to 1 year

    The assembly on this flex works, charging, buttons, sound. You get the phone, the receipt and the old flex.

Who will replace the flex cable on your iPhone 5s

Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.

1 / 8
DADuisebaev Azhdar — connector replacement technician, iServices service center in AlmatyPhoto: Duisebaev Azhdar

Duisebaev Azhdar

connector replacement technician
7years of experience
4.3rating, 35 reviews
MNMukhpilov Nail — smartphone repair technician, iServices service center in AlmatyPhoto: Mukhpilov Nail

Mukhpilov Nail

smartphone repair technician
10years of experience
4.83rating, 83 reviews
GKGamid K — phone repair technician, iServices service center in AlmatyPhoto: Gamid K

Gamid K

phone repair technician
9years of experience
4.8rating, 65 reviews
AAArman A — on-site technician, iServices service center in AlmatyPhoto: Arman A

Arman A

on-site technician
8years of experience
4.9rating, 43 reviews
MRMolchanov Rinat — Apple repair and diagnostics engineer, iServices service center in AlmatyPhoto: Molchanov Rinat

Molchanov Rinat

Apple repair and diagnostics engineer
10years of experience
4.85rating, 33 reviews
SAShokan A — diagnostics technician, iServices service center in AlmatyPhoto: Shokan A

Shokan A

diagnostics technician
8years of experience
5.0rating, 37 reviews
SBSybanbaev Birzhan — firmware specialist, iServices service center in AlmatyPhoto: Sybanbaev Birzhan

Sybanbaev Birzhan

firmware specialist
7years of experience
4.75rating, 74 reviews
DGDenis Gushchin — display replacement technician, iServices service center in AlmatyPhoto: Denis Gushchin

Denis Gushchin

display replacement technician
20years of experience
5.0rating, 34 reviews
Gamid K, phone repair technician
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Gamid Kphone repair technician · +7 701 333-47-01

We'll quote an iPhone 5s flex cable replacement in Almaty from a photo in 5 minutes

Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.

  1. 5 minAn engineer replies and names the price
  2. 0 ₸Diagnostics in front of you in 15 minutes
  3. 30 minMost repairs — while you wait

iPhone 5s Flex Cable Replacement in Almaty Done While You Wait

In short

At iServices in Almaty, iPhone 5s flex cable replacement is a same-visit job: the engineer runs free diagnostics in front of you, shows the worn lower flex, and fits a new part in 20–40 minutes while you wait. You choose an original or aftermarket part, and every repair carries a warranty up to 1 year.

Mukhpilov NailWe reply on WhatsApp within 10 minutes
Ask

What the iPhone 5s flex cable replacement really controls

A small strip of ribbon carries several jobs at once, so its failure looks like everything broke together. Here is what actually sits on that bottom strip.

One Cable, Three Jobs

On the iPhone 5s the Lightning socket, the 3.5 mm headphone jack and the bottom microphone all sit on a single lower flex cable, so they fail together. That ribbon also carries the contacts for sync and the tiny sensor that tells the mainboard a plug is inserted. The Lightning plug handles power delivery and data, the jack passes analogue audio, and the bottom microphone picks up your voice for calls and recordings. Because the parts share that ribbon, a customer who reports "it won't charge and nobody hears me on calls" is usually describing a single broken component, not two separate faults — so the whole component gets quoted once and a second visit is avoided.

Symptoms That Point to the Lower Flex

  • Charging that cuts out: the lightning bolt appears and vanishes, or the handset only charges at a certain angle.
  • No sync with a computer: the handset charges but the laptop never sees a connected device.
  • Wired headphones ignored: sound keeps coming from the speaker, or the screen flashes "This accessory is not supported".
  • Callers cannot hear you: your voice drops out on calls while the earpiece still works.
  • Sound stuck on speaker: the handset refuses to switch to the headset even when the plug clicks in.

Why your iPhone 5s won't charge and our iPhone 5s flex cable replacement first checks

A dead charging port is a symptom, not a diagnosis. We rule out the cable, the lint and the flex in that order before anyone touches the logic board.

From Dirty Port to Dead Flex

We start with the cheapest cause: we inspect the Lightning socket for lint, test a known-good cable, and only then look at the flex. Pocket debris compresses into the socket over months and blocks the connector from seating fully, so the handset reports no charge even though the cable is fine. We clean the cavity with a non-conductive pick, blow it out, and test with a second cable — some third-party Lightning cords deliver power but fail data negotiation, which the handset reads as a charger fault. Only when a clean socket and a verified cable still give no current do we open the device and inspect the lower flex for corrosion or a torn trace. Lint packed into the socket stops the cable seating fully, which mimics a dead flex — cleaning it out first saves customers a component they did not need.

When the Fault Is on the Board, Not the Flex

If a new flex does not restore power intake, the fault is in the charging circuit on the mainboard, and we move to board-level repair under a microscope. The charging IC and the power rail sit on the mainboard, and a shorted capacitor or a cracked solder joint there will pull the current down no matter how fresh the flex is. We confirm it by measuring current draw on a bench supply and checking the rail with a multimeter before committing to micro-soldering work. Micro-soldering takes 1–3 days rather than the 20–40 minutes of a flex swap, so we tell customers the moment the diagnosis shifts to the mainboard instead of after the component is fitted.

How We Handle iPhone 5s Flex Cable Replacement in Almaty

We walk the whole visit step by step — from a photo sent on WhatsApp to the function check at pickup — and compare the two component options we keep in stock for this job.

From WhatsApp Photo to Waiting Area

You send a photo of the damage on WhatsApp, an engineer replies within 5 minutes with a price and a free slot, and free diagnostics take 15 minutes in front of you. The engineer opens the handset at the counter, shows you the corroded or torn bottom flex, and explains which of the three functions it has knocked out. This is how our iPhone 5s flex cable replacement in Almaty works from the first message to the finished job. You can wait in the lounge with coffee and Wi-Fi, or call a courier if you would rather stay home. The price, the component, the turnaround and the warranty are fixed on the receipt prior to work starting, so nothing changes once the handset is open.

Original or Aftermarket Flex Compared

Which of the two bottom flex options fits your device
Part optionWhat it coversWho tends to choose it
Original flexLightning socket, headphone jack, bottom micOwners keeping the phone long-term
Aftermarket flexSame three functionsBackup or secondary units
Board-level repairTraces and connectors under the socketDevices with liquid damage

What We Show Before the Swap

64% of our customers pick the factory component, which we show in its sealed packaging prior to installation; the alternative is a sensible choice when the unit is a backup device, and either way you decide which one goes in. Both versions restore the Lightning plug, the headphone jack and the bottom microphone, so the choice comes down to how long you plan to keep the handset. We open the box in front of you, compare the connector pins side by side, and only then start the swap. Ask to see the old flex after the job — it goes back to you with the receipt and the warranty card, which makes any later claim straightforward.

Checking the Repair Before You Leave

After the swap we do not hand the handset back straight away — we walk you through what gets tested and why the Home button stays untouched during the work.

The Functions We Test Together

After the swap we check 32 functions in about 10 minutes, and you watch each one with the engineer. The run covers power intake, sync with a computer, wired headphones in the jack, the bottom microphone, both speakers, the rear camera and the network signal. Power intake and the bottom microphone are the two checks most likely to reveal a flex that was seated but not fully connected, so we test them first — a socket that draws power but drops the data line, or a mic that records silence, points straight back to the connector. You hold the handset, plug in your own cable and speak into the mic yourself, so the result is not something you have to take on trust. If any function fails, the engineer reopens the device on the spot rather than booking you in for a second visit.

Why We Leave the Home Button Flex Alone

Touch ID is paired to the mainboard, so we do not touch the Home button flex unless it is genuinely faulty, and we warn you prior to any such work. The fingerprint sensor and its matching chip are married at the factory; move that assembly to another mainboard, or fit a fresh one, and the sensor stops recognising prints for good. A bottom flex swap does not require opening it at all, so a working unit stays exactly where it is. The power and volume controls sit on separate flexes higher up and are unaffected by the connector work. Replacing the sensor without moving the paired chip disables Touch ID permanently, which is why we test it prior to starting and note its condition on the receipt — if it already misreads, you know that prior to the handset going on the bench, not after.

Turnaround, Warranty and Care After the Swap

Most swaps are quick, and the warranty covers the component we install. The harder question is what happens to the connector in the months that follow — here is how to keep it working.

How Long the Whole Visit Takes

Most flex repairs take 20–40 minutes while you wait, and 72% of our repairs are finished in the waiting area during a single visit. We block a free slot from your WhatsApp photo, then fix the price, the component and the warranty on the receipt in about two minutes prior to any work starting. Payment is by Kaspi, card or cash, and the waiting area has coffee and Wi-Fi for the short stay. A courier across the city takes 90 minutes and is free with a repair, so the handset can be collected and returned without you leaving home. The bottleneck is rarely the swap itself — it is the queue for a slot, which is why we quote the exact window up front.

Keeping the New Port Alive

  • Known-good cables: use a cable and charger that charge other phones without wobbling, since loose aftermarket plugs wear the connector faster.
  • Lint and dust: pocket fluff compacts at the bottom of the cavity and stops the plug seating fully, so inspect it in good light every few weeks.
  • Moisture: the 5s has no factory water protection, so a single splash can oxidise the fresh connector and undo the repair within weeks.
  • Cleaning: clear debris with a dry wooden toothpick or soft brush, never a metal pin, and keep the handset out of a steamy bathroom.

Summary: iPhone 5s Flex Cable Replacement

Five checks decide whether a bottom flex swap is the right call. Run through them prior to booking anything, and the repair either becomes obvious or clearly unnecessary.

  • Shared flex, shared failure: the Lightning port, headphone jack and bottom microphone sit on one lower flex, so they tend to stop working together rather than one at a time.
  • Cheap checks first: rule out pocket lint packed into the socket and a worn charging cable prior to agreeing to a flex swap at all.
  • Logic board, not flex: if a fresh flex still refuses to charge, the fault sits deeper and a second flex will not help.
  • Touch ID stays put: the Home button is paired to the mainboard, so its flex is left untouched unless it is genuinely faulty.
  • Final test: check charging, sync, headphones and the microphone before leaving the workshop, while the engineer is still beside you.

Questions people bring to us about iPhone 5s flex cable replacement

Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.

Ask a question
How do I know which flex cable needs replacing?

The technician works it out during inspection. Which function fails — charging, microphone, Home or side buttons — points to the suspect strip, which is then checked for contact and damage.

Can the iPhone 5s flex be replaced without a new screen?

Yes, if the display itself is fine. The display assembly is lifted off to reach the flex cables and then fitted back in place.

Will a flex replacement affect the iPhone 5s fingerprint sensor?

Only if the Home button flex is replaced. The sensor is paired with its own board, so it may not work afterward; discuss it with the technician first.

Is a new flex always needed after liquid damage?

No. After liquid, boards and contacts are cleaned first. A flex is changed only if its tracks are corroded or broken; otherwise cleaning may be enough.

Why did charging and the headphone jack fail together on my iPhone 5s?

On the iPhone 5s the Lightning port, the headphone jack and the bottom microphone sit on one lower flex cable. When two of them fail at once, that shared cable is the prime suspect, and replacing it restores all three.

Can a torn iPhone 5s flex cable be soldered instead of replaced?

Rarely in a lasting way: the tracks on these cables are thinner than a hair and the layers are laminated together. A soldered patch tends to crack again with the next bend, so a new cable is the reliable fix.

Reviews on iPhone 5s flex cable repair from Almaty clients

1 / 5
4.9

average rating on Google Maps, wikicity and our website · 445 reviews
Google Maps4.438 reviews ›wikicity5.015 reviews ›Reviews on the iServices website5.0392 reviews ›
ГС
Гульмира С.16 August 2026

Разбила стекло на своем айфоне, думала, придется менять весь экран за бешеные деньги. Мастер посмотрел и сказал, что сама матрица целая, можно переклеить только стекло. Сделали за пару часов, дисплей как новый, сенсор работает идеально.

АС
Алуа Саянова27 July 2020

Решила восстановить свой iphone SE , думаю для звонков подойдет, щас после ремонта работает отлично. Стекло поменяли, аккумулятор новый, и все, эффект получен.

Service reply

Здравствуйте, Алуа! Благодарим Вас за такой душевный и теплый отзыв. Спасибо за доверие и прекрасные слова в адрес нашего сервиса. Всего Вам хорошего! Ждем Вас снова!

AY
Asya Yarosh18 August 2018

Обратилась в данную компанию по ремонту в связи с неработающей кнопкой на iPhone. Довольно профессиональная компания и сотрудники. Сделали все качественно и быстро. Подробно объяснили что случилось с моей техникой и пути решения моей проблемы. Прейскурант цен умеренный. Очень порадовали сами сотрудники. Обходительность и вежливость сотрудников уже 80 % успеха компании.

АШ
Айнур Ш.29 August 2026

Случайно сломал кнопку блокировки на телефоне, она просто провалилась внутрь корпуса и не нажималась. Мастер разобрал устройство и заменил сам механизм кнопки на шлейфе. Теперь нажимается с четким щелчком, не западает больше.

К
Крис18 November 2025

Отдала телефон, который перестал заряжаться, поменяли разъём и даже корпус протёрли, мелочь но приятно.

Showing 5 of 5See all reviews

Where to get iPhone 5s Flex Cable replacement in Almaty

Address
Almaty, Panfilov St., 21
Opening hours
Mon–Fri 10:00–19:00Sat–Sun 11:00–18:00
Phone and messengers
+7 701 333-47-01WhatsApp: +7 701 333-47-01
Directions map: iServices Almaty — Panfilov, 21© OpenStreetMapFind us on the maps: Google Maps · 2GIS