
iPhone 5s: volume buttons stopped working
A client from Astana brought an iPhone 5s with non-working volume and power buttons — the flex cable was torn. We replaced the cable, checked the buttons and switch — everything works.
iPhone 5s charges only at an angle or callers can't hear you — we replace the lower flex and give you the old one, price known before work.

The lower flex handles both charging and your voice, so a fault shows quickly: power flows only with the cable held one way.
Your iPhone 5s only charges when the plug is pressed or twisted just so, then drops out again.
A message says the accessory may not be supported, even though the same cable worked fine yesterday.
People on the line hear you as if through a pillow, and voice memos come out hissy or noisy.
The lower edge feels noticeably warm while charging, and the percentage barely moves or crawls.
The final cost is named after free diagnostics and agreeing on the part — call us or send a photo on WhatsApp.
| Service | Original | Aftermarket |
|---|---|---|
| Charging port replacement | 14 900 ₸ | 8 900 ₸ |
| Button replacement | 14 900 ₸ | 8 900 ₸ |
| Proximity sensor replacement | 22 900 ₸ | 13 900 ₸ |
| Display replacement | 24 900 ₸ | 15 900 ₸ |
| Battery replacement | 20 900 ₸ | 11 900 ₸ |
| Housing replacement | 31 900 ₸ | 17 900 ₸ |
| Main camera replacement | 15 900 ₸ | 8 900 ₸ |
| Front camera replacement | 15 900 ₸ | 8 900 ₸ |
| Home button replacement | 11 900 ₸ | 6 990 ₸ |
| Earpiece speaker replacement | 14 900 ₸ | 8 900 ₸ |
| Speaker replacement | 12 900 ₸ | 7 490 ₸ |
| Microphone replacement | 12 900 ₸ | 7 490 ₸ |
| Vibration motor replacement | 11 900 ₸ | 6 990 ₸ |
| Camera glass replacement | 28 900 ₸ | 15 900 ₸ |
| Other repairs | Price | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 8 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 16 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 135 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 6 990 ₸per job | |
| Modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 15 900 ₸with parts | |
| Storage replacement and upgradememory chip installation | 15 900 ₸with parts | |
The final amount depends on the part and on the condition of the port, so settle it with the technician before the repair begins.
We check the port and cable first, agree the part with you, then fit the flex and test charging and sound.

We inspect the port for lint and corrosion and try another cable to rule out outside causes.

We offer an original or aftermarket flex, explain the difference, and the decision stays with you.

The battery is disconnected, then the display assembly and the shields over the lower section come off.

The old flex leaves together with the port and microphone, the new one goes in, and each connector is checked.

While the case is open, we test charging, voice recording and the speaker so any flaw is caught in time.

The case is closed, the phone is checked again, and the finished repair is covered by a warranty of up to 1 year.
You leave with a phone that charges again and carries your voice clearly, plus a warranty on the work.
Price for my modelThe lower flex carries the port, charging and microphone, so the part should match the daily load you put on it.


We replace only what has truly failed and help you make sense of the part options.
Completed repairs are covered by a warranty up to 1 year, with all terms explained before any work starts.
11 years of repairs has shown the technicians every way a lower flex can die: liquid, cheap cables, drops.
Only experienced technicians open a 5s here, because the thin connectors are easy to damage.
If cleaning the port or re-soldering is enough, the technician says so up front instead of selling a new flex.
Weekday hours are 10:00–19:00, while on Saturday, Sunday and public holidays the shop opens at 11:00 and closes at 18:00.
We explain how original differs from aftermarket and help you pick what suits your routine.

A client from Astana brought an iPhone 5s with non-working volume and power buttons — the flex cable was torn. We replaced the cable, checked the buttons and switch — everything works.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check which flex is damaged and what it is responsible for.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We install the new flex and seal the case with water-resistant adhesive.
The assembly on this flex works, charging, buttons, sound. You get the phone, the receipt and the old flex.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.If the battery drains fast, it can be swapped while the phone is open.
02Dust packed into the speaker mesh after a winter in a pocket can be cleared.
03If volume will not respond, the side flex is checked and replaced if needed.
04The module comes off anyway, so a new screen can go in during one visit.
05After condensation or a spill, nearby connectors get a check for damage.
06A stiff or sticky button is restored as a separate job.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
Same-Day iPhone 5s Flex Cable Replacement in Astana
In Astana, iServices performs iPhone 5s flex cable replacement: the lower charging flex — which houses the Lightning connector, the headphone socket and the microphone — is swapped out. Diagnostics are free and done right before your eyes, the component comes straight out of factory packaging, and the typical turnaround is 20–40 minutes. Warranty lasts up to 1 year.
The lower flex cable is a single unit, not just a charging socket. One worn ribbon produces several symptoms at once, and that is the first thing worth understanding before any iPhone 5s flex cable replacement in Astana.
Because the Lightning connector, the 3.5 mm audio socket and the microphone at the bottom all live on one lower flex, iPhone 5s treats them as a single replaceable unit. The ribbon carries the power pins, the audio contacts for wired headsets and the mic that picks up your voice on calls, all soldered onto the same thin strip of flex film. A worn socket cannot be swapped on its own — the whole strip comes out. Because the three parts share a single ribbon, a tired port can quietly take the mic and headphone jack with it, so testing all three before the visit saves a second trip.
| Flex cable | What it carries | Typical symptom |
|---|---|---|
| Lower charging flex | Lightning port, 3.5 mm jack, bottom microphone | No charge, no headphones, callers cannot hear you |
| Upper flex | Front camera, proximity sensor, top microphone | Screen stays on at the ear, front camera dead |
| Power and volume flex | Power button on top, volume keys | Button does not respond |
Charging trouble is only a symptom — the real cause still has to be found. We work through the cases in order — port, cable, ribbon, board — and only move to the flex cable when the first three are ruled out.
An unsupported-accessory warning or powering that works with only one cable usually points at the cable or the charging block, not at the flex cable itself. Third-party Lightning cords and cheap blocks often fail the handshake with the device, so the screen shows the warning and the battery stays flat. Juicing at an angle, a frayed connector or a block that heats up all produce the same false picture. Test with a known-good cable and block before booking anything — if a second cable charges normally, the ribbon is fine and the money stays in your pocket. Keep a spare cord at home for this test — it separates a worn accessory from a real fault in under a minute.
| Symptom | Likely cause | What we do |
|---|---|---|
| Charges only at an angle | Lint or bent pins in the port | Clean and re-test the port |
| Works with one cable only | Worn cable or block | Test with a known-good cable |
| No charge after water contact | Oxidation on the flex | Inspect the ribbon, replace if corroded |
Sometimes a new lower flex cable does not bring charging back, and that is not a failed repair but a deeper fault. Here is where the flex ends and the board begins.
Touch ID on the iPhone 5s is paired to the logic board at the factory, so the Home button flex is only replaced when it has genuinely failed, never as part of a routine job. The sensor and the mainboard share a unique pairing; a new button carries a different identity and the mainboard will not accept it. That is why a lower flex replacement does not touch the Home assembly — the two ribbons sit in different places and serve different circuits. We test Touch ID before and after every lower flex job so you can see it still works.
The swap itself takes minutes, but what matters to you happens around it: the quote, the paperwork, the checks. Here is how a visit runs, stage by stage.
Send a WhatsApp photo and we quote within five minutes; before work begins, the price, part, turnaround and warranty are all fixed on the receipt. Send a clear shot of the damage and an engineer replies with a figure and a free slot; you decide whether to come in. At the counter the engineer opens the device in front of you, runs free diagnostics for about 15 minutes and names the part: an original ribbon or an aftermarket one, your choice. Both lines go onto the paper — which part, how long, what warranty — and the whole exchange takes about two minutes.
| Stage | What happens |
|---|---|
| First contact | Photo on WhatsApp, price quoted within 5 minutes |
| Diagnostics | Free check in front of you, about 15 minutes |
| Paperwork | Price, part, turnaround and warranty on the receipt |
The flex replacement ends at the counter, not when the housing snaps shut. Here is what we test before you take the phone, how to keep the new connector healthy, and what paperwork and parts go home with you.
After the repair we run a 32-function check of about ten minutes, and for a lower flex that means charging, sync, headphones, the bottom microphone and the network. The engineer plugs in a known-good Lightning cable, pairs the phone with a computer for a sync pass, and records a voice memo to confirm both microphones. Power intake is watched on screen for a steady current rather than a brief flicker, and the network is checked with a short call over cellular data. The check is done together with you at the counter — if a function you rely on daily is not on the list, say so prior to leaving, not the next morning.
Every flex replacement leaves with a warranty up to 1 year, a warranty card and the old part handed back to you. The receipt records the part fitted, the turnaround and the coverage term, and the card carries the same details in a form you can keep separately. Handing back the removed ribbon is standard practice for us — it lets you see the worn connector next to the new one, so the difference in contact condition is visible rather than described. Keep the receipt with the old ribbon — if a power fault returns, the pair proves the part and the date, and the conversation starts from facts instead of guesses.
Five points below pull together what the lower flex does on the iPhone 5s, how to separate a dead ribbon from simple debris in the socket, and when the mainboard is the true source of the fault.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionMost often the port contacts are worn or fluff is packed inside. A technician inspects the port and decides whether the lower flex needs replacing or a cleaning will do.
Not always. If the port and flex are healthy, the battery may be the cause. Diagnostics show which, so you do not pay for a part you did not need.
Yes, if lint is the only cause. If contacts are corroded or the flex is damaged, cleaning will not help and the part has to be replaced.
The lower flex serves the port, charging and microphone, while the Home flex serves the button and fingerprint sensor. They are separate parts that fail for different reasons.
The cause could be the battery, the flex or the logic board. Only diagnostics can say, so bring the phone along with the cable and adapter you normally use.
They can: poorly made plugs sit loosely, spark at the contacts and leave burnt pins in the port. Over time that ruins the lower flex. A experienced cable and a decent adapter keep the new part healthy much longer.

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