
iPhone 15 Plus: screen cracked after a fall
The customer dropped the phone on asphalt — the glass cracked and the touchscreen sometimes stopped responding. We replaced the display module and checked the sensor, brightness, and True Tone.
iPhone 15 Plus won’t turn on after a drop — we’ll find the board fault under a microscope in 1–3 days and agree the price before work.

The large screen and roomy battery help all day, but a fall or a power glitch shows up quickly.
Phones slide off cafe tables and desks, and a large glass lands badly on its corner.
Pressure or heat leaves spreading black spots and colored lines on the OLED layer.
Streaming, reading and video calls drain the cell and the back panel gets warm.
The tinted rear glass flakes at the edges after a drop onto tile or concrete.
Document scans and portraits lose sharpness, and focus takes too long to settle.
Cable wobbles, charging stutters or accessories are not detected.
Video and music crackle at higher volume or sound thin on the loudspeaker.
Colleagues say you are quiet or echoing during video meetings.
Face unlock stopped after a knock, and the phone asks for the passcode.
The Dynamic Island lights up in jumps or misses taps.
The volume buttons sink in or respond only every other press.
Callers hear you as if from far away, and voice notes record with noise.
The table covers the main jobs for the iPhone 15 Plus, and for replacements with a part choice the note says original or aftermarket.
| Service | Original | Aftermarket |
|---|---|---|
| Battery replacement | 82 900 ₸ | 47 900 ₸ |
| Display replacement | 152 900 ₸ | 129 900 ₸ |
| Camera replacement | 110 900 ₸ | 61 900 ₸ |
| Housing replacement | 179 900 ₸ | 99 900 ₸ |
| Speaker replacement | 62 900 ₸ | 37 900 ₸ |
| Microphone replacement | 79 900 ₸ | 47 900 ₸ |
| Charging port replacement | 116 900 ₸ | 69 900 ₸ |
| Back glass replacement | 79 900 ₸ | 50 900 ₸ |
| Camera glass replacement | 58 900 ₸ | 32 900 ₸ |
| Front camera replacement | 80 900 ₸ | 44 900 ₸ |
| Earpiece speaker replacement | 74 900 ₸ | 44 900 ₸ |
| Button replacement | 82 900 ₸ | 49 900 ₸ |
| Vibration motor replacement | 61 900 ₸ | 36 900 ₸ |
| Proximity sensor replacement | 82 900 ₸ | 49 900 ₸ |
| Flex cable replacement | 88 900 ₸ | 64 900 ₸ |
| Display glass replacement | 110 900 ₸ | 61 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 61 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 44 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 85 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 41 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 141 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 123 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
Original and aftermarket parts are priced differently, so we confirm the final amount after examining your phone.
Displays and batteries come in two grades, and a sensible pick depends on your budget and on how hard you use the phone.


We establish the cause and then name the cost, and whether to replace the part is up to you.
Our team has repaired Apple phones for eleven years, so the weak points of big screens are familiar and diagnosis stays focused.
Repairs are backed by a warranty up to 1 year, and the precise term for your job is stated before you agree.
Experienced technicians handle the work and know how to lift a large display and a glass back without extra stress.
We establish what actually failed before offering a swap, so there are no surplus parts in the final bill.
Original and aftermarket options are explained with simple examples, and the choice of part stays with you.
We take customers in two cities. Hours: Mon–Fri 10:00–19:00, weekends and holidays 11:00–18:00.

The customer dropped the phone on asphalt — the glass cracked and the touchscreen sometimes stopped responding. We replaced the display module and checked the sensor, brightness, and True Tone.

A client from Astana brought in a phone with the screen lifting away — the battery had swollen. We replaced the battery, checked capacity and charging: the screen sits flush again and charging is stable.
Screen — 40 minutes, battery — 25. Body and board — 1–3 days.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Face ID, True Tone, cameras, microphones, speakers, charging, network. You check them together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the fault — an engineer will reply on WhatsApp, give the price and a time you can come in.
iPhone 15 Plus Repair in Astana with Clear Steps and Honest Parts
At iServices in Astana, iPhone 15 Plus repair starts with a free 15-minute diagnostic in front of you, where the engineer shows exactly what is broken. We fix most screens in 40 minutes and batteries in 25, offer original or aftermarket parts, and back the work with a warranty up to 1 year.
The 15 Plus is a big-screen phone with USB-C and Dynamic Island, so its weak points differ from older models. Here is what owners bring us most often and why.
| Symptom | Likely cause | What we do |
|---|---|---|
| Screen cracked, touch works | Broken front glass | Fit glass or full display module |
| Battery drains fast | Worn battery cells | Swap the battery |
| Won't charge on USB-C | Dirty or oxidised connector | Clean, reseat or fit a port flex |
| Blurry photos | Cracked camera glass | Swap the camera glass |
| Back shattered | Impact on rear cover | Fit rear glass or frame |
The 15 Plus moved to USB-C and a larger display, so the charging connector and front assembly are different parts from the Lightning-era models we still service. The socket sits on its own flex with tighter pin spacing, so lint and moisture reach the contacts faster, and a port that looks clean can still fail a charge test. The bigger screen also carries more flex cable area behind it, so a swap touches more connectors than on a compact device. A larger panel flexes more on impact, so the same drop that survives on a smaller handset can crack the 15 Plus cover, which is why we inspect the whole front assembly, not just the visible crack.
A cracked front panel is the most common reason people bring the 15 Plus to our workshop. The key question is whether the phone needs a whole module or just the outer layer, and what happens to True Tone afterwards.
If the OLED matrix and the touch layer are intact and only the outer layer is cracked, we can replace just that layer; if there are lines, dead zones or touch faults, the full module is swapped. A glass-only job means the technician separates the broken outer sheet from the panel underneath with a heat plate and a wire, then laminates fresh cover glass in a vacuum press. Cracks that reach the OLED, green lines along the edge or a touch layer that ignores swipes all point to a full swap instead. Many 15 Plus owners arrive convinced they need a complete module, and diagnostics sometimes show that a smaller job is enough. Keeping your original panel and its calibration is the reason to ask for the lighter option when the image itself is still perfect.
Face ID keeps working after a screen repair because the TrueDepth module is a separate part, and True Tone works once we transfer the display calibration to the new panel. The projector and infrared camera sit in the top bezel, not in the glass, so a cracked front does not damage them — but a careless technician can, which is why we move the assembly by hand and test it before sealing the phone. True Tone relies on a serial link between the panel and the logic board; on the 15 Plus we copy that calibration with a programming tool during the swap. On some aftermarket panels True Tone cannot be restored, so if that setting matters to you, choose an original display and confirm it during the handover check.
An iPhone 15 Plus screen repair takes about 40 minutes, and 72% of our repairs are finished while the customer waits in the waiting area. This job is the longest of our everyday tasks — a battery takes 25 minutes and camera glass 20 — because the technician has to heat the adhesive, move the TrueDepth assembly and re-seal the frame against dust and moisture. You can spend that time on the sofa with coffee and Wi-Fi, or hand the phone over and collect it later the same day. Booking a free slot by photo on WhatsApp first means you arrive when a technician is already free and avoid a second trip.
When you book an iPhone 15 Plus repair in Astana, you face the same choice: the component you pick decides which functions survive and what the phone reports afterwards. Here is how the two options differ for this model.
| Part | Functions kept | Best for |
|---|---|---|
| Original display | True Tone, full brightness, no part message | Owners who rely on True Tone and resale value |
| Aftermarket display | Image and touch; True Tone may be lost | Budget repair when the panel is the only issue |
| Original battery | Full health reporting | Long-term daily use |
| Aftermarket battery | Works, health data may be limited | Short-term or backup device |
The "unknown part" message is an indicator of the component type, not a fault, and it appears when a unit is not paired with the board. The iPhone 15 Plus ties several components to the logic board through a calibration step, so a display or battery that was never serial-matched reports itself as unidentified in Settings. The phone keeps working: touch, image, charging and the cameras all behave normally. What changes is the record the system keeps about that component. On a device you plan to sell or trade in, that record matters, because a buyer can open Settings and read it. The message does not stop the phone from working, but it can affect resale, so ask before the repair whether the chosen component will trigger it and decide with that in mind.
We show the new component in its factory packaging before installation and fix the price, component type, turnaround and warranty on the receipt in about two minutes. You see the component itself, not a photo of one, and the packaging still carries the factory seal when it reaches your hands. The receipt then records four things: the agreed price, whether the component is original or aftermarket, the turnaround we promised, and the warranty term, which lasts up to 1 year. Nothing moves between that document and the bench. You leave with the receipt, the warranty card and the old component, so if anything is questioned later there is a physical record of exactly what was installed.
Beyond the screen, the 15 Plus most often needs charging, battery or camera work. These jobs are quick, but each has a detail worth knowing before you agree to it.
A 15 Plus that will not charge is usually a dirty or oxidised USB-C port or a worn port flex, not a dead board, and the diagnostic shows which within minutes. This connector collects pocket lint and reacts with moisture, so the contacts stop passing current even though the cable and the charger are fine. Our engineer inspects it under magnification during the free 15-minute check and shows you the oxidised pins on screen. If the contacts are only dirty, we clean them; if the flex is torn or the pins are burnt, we fit a new charging flex. Cleaning is far cheaper and faster than replacing the flex, so we always try cleaning first and only swap the unit when the contacts are physically damaged.
A battery replacement on the 15 Plus takes about 25 minutes, and we replace it when the health reading drops and the phone starts shutting down under load. iOS shows the maximum capacity figure under Battery Health, and once it slides into the low eighties the phone throttles on cold mornings, dies at 15–20% and charges slower through the USB-C port. We read the cycle count and the capacity value together, then confirm the cell is the cause rather than the port or a runaway background app. Fast draining is not always the cell; a background app or a failing connector can mimic it, so we confirm the cause on the diagnostic before recommending a new one. Most of these jobs finish while you wait in the seating area.
Cracked camera glass on the 15 Plus is replaced in about 20 minutes, and a shattered rear panel can be swapped as glass or as a full frame depending on the damage. The lens cover on this model is a separate element above the 48 MP main sensor, so a hairline crack lets in dust that settles on the sensor and shows as dark spots on every photo. When only the cover is broken, we lift the old piece, clean the module and press a new one into the frame. When the impact has bent the aluminium frame or cracked the back around the camera plateau, the full frame replacement restores the shape first. A cracked lens scatters light and softens photos even when the sensor is fine, so replacing it early protects image quality and keeps dust out of the module.
From the first WhatsApp message to the handover check, the visit follows a clear order. Knowing it in advance means no surprises about time, parts or what you carry out the door.
You send a photo of the damage on WhatsApp, an engineer replies within 5 minutes with a price, and the free 15-minute diagnostic happens in front of you even if you decide not to repair. The engineer opens the device at the counter, points to the failed component and explains what the replacement involves before anything is signed. Price, component type, turnaround and warranty are then fixed on the receipt in about 2 minutes, and the sealed component is shown in its factory packaging before installation. Most jobs — screen, battery, camera glass — finish in 20 to 40 minutes while you sit in the waiting area with coffee and Wi-Fi. Quoting from a photo before you travel means the number you hear is the number on the receipt, so a long trip across the city never ends in a different figure.
We are a direct contractor with our own technicians and workshop, not an aggregator or middleman, so the person who quotes your repair is the one who performs it. That matters when a board fault needs a microscope or water damage needs up to two days of diagnostics — the same team handles it from start to finish rather than passing the phone along. You pay by Kaspi, card or cash, and the device comes back with the receipt, a warranty card covering up to 1 year and the old component in a bag. A direct contractor can show you that removed component and stand behind the warranty, which a middleman handing the phone to a third party cannot guarantee in the same way.
Repairing an iPhone 15 Plus comes down to knowing the actual fault, choosing the right unit and getting the terms in writing. Here is what is worth remembering before you hand over the device.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionNo, although both screens are 6.7 inches, the parts are not interchangeable. The Plus panel has no ProMotion and no Always-On mode, and its connectors and mounting differ. The display is ordered for the exact model.
Yes, when the picture under the cracks is clean and touch works over the whole surface. The glass is laminated to the OLED, so it is separated with special equipment rather than by hand. Any spots, lines or dead touch zones mean the whole module has to go.
Yes, the protective cover is a separate small part and is swapped while the module stays in place. Do it soon, because dust gets under a cracked cover and adds haze to photos. If pictures stay blurry after the swap, the module itself is tested.
It can be a software hang or a faulty module or flex cable. Restart the phone and switch between the front and rear cameras: if only one lens stays black, the problem is in that module. A full freeze of the camera app after a drop usually points to hardware.
iOS shows it when it cannot verify the installed battery as a genuine part. The phone keeps working, but the health percentage may not be displayed. Ask which battery grade is used before the job if this message matters to you.
The factory seal is replaced with new adhesive, but nobody can promise the same protection as from the factory. Treat the phone as splash-resistant only and keep it away from baths and pools. This applies to any opened phone, not just this model.
Make a fresh backup in iCloud or on a computer and remember your passcode, since the engineer needs it to test functions afterwards. Remove the case and any loose accessories. Leave the SIM card in place unless asked otherwise.
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Проблема — не держит заряд. Работает, как будто и не ломалось. Дома включил, всё на месте.
Оставил заявку на iPhone 15 Plus. Проблема — хрипит динамик. Ғалымжан С. отсоветовал дорогой ремонт, предложил простой. Оплату взяли после ремонта. Пришлось ставить: шлейф. Заплатил 9 000 тенге, и всё. Сделали так, что и не придерёшься.
У нас в офисе три таких ноутбука, один сломался. Я не из тех, кто сразу паникует, но тут расстроился. Проблема — не включается. Ғалымжан С. отсоветовал дорогой ремонт, предложил простой. Третий месяц — никаких проблем)
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Нужен был ремонт iPhone 15 Plus. Проблема — треснул экран. После ремонта — как новое.

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