Smashed the rear glass on an iPhone 16 Pro Max? Our team swaps it out within an hour and hands back the old panel.
A flagship phone that travels everywhere picks up its own damage, from pressure in a bag to sand in the charging port.
A packed carry-on squeezes the phone and leaves coloured stripes across the OLED.
Terminal steps and station platforms are hard, and a corner hit cracks the big glass.
Beach and desert trips clog USB-C, and the cable stops seating firmly.
Navigation under strong sun heats the body, dims the display and strains the battery.
Humid coastal air gets under the glass and leaves haze on the camera lenses.
Roaming, hotspot use and photos empty the cell long before the day ends.
Keys and coins in a pocket scratch the cover glass, and flares appear in photos.
After flights and bumpy rides the speaker crackles at higher volume levels.
After a drop the face scanner shows an error and unlock works only with a passcode.
The volume keys and the action button need extra force or do not respond.
The island stops showing timers and calls and flickers after a hit.
The screen scrolls and taps by itself and in places ignores your fingers.
The table lists the common jobs for this model and the price of each job.
| Service | Original | Aftermarket |
|---|---|---|
| Battery replacement | 152 900 ₸ | 87 900 ₸ |
| Speaker replacement | 121 900 ₸ | 72 900 ₸ |
| Display replacement | 356 900 ₸ | 226 900 ₸ |
| Camera replacement | 181 900 ₸ | 100 900 ₸ |
| Button replacement | 131 900 ₸ | 78 900 ₸ |
| Housing replacement | 202 900 ₸ | 112 900 ₸ |
| Charging port replacement | 131 900 ₸ | 78 900 ₸ |
| Camera glass replacement | 58 900 ₸ | 32 900 ₸ |
| Display glass replacement | 150 900 ₸ | 83 900 ₸ |
| Back glass replacement | 105 900 ₸ | 66 900 ₸ |
| Front camera replacement | 181 900 ₸ | 100 900 ₸ |
| Earpiece speaker replacement | 111 900 ₸ | 66 900 ₸ |
| Microphone replacement | 121 900 ₸ | 72 900 ₸ |
| Vibration motor replacement | 111 900 ₸ | 66 900 ₸ |
| Proximity sensor replacement | 92 900 ₸ | 55 900 ₸ |
| Flex cable replacement | 122 900 ₸ | 89 900 ₸ |
| Other repairs | Price | |
| Logic board repairmicrosoldering · 1–3 days | 197 900 ₸per job | |
| Face ID repairpaired to the board — no aftermarket | 100 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 47 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 98 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 55 900 ₸with parts | |
| Storage replacement and upgradememory chip installation | 118 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
The technician gives the exact total after inspection, once the extent of damage and the right part are clear.
If you travel with the phone, pick the part that keeps maps, camera and calls dependable, then weigh the price.
Visitors and business travellers need a quick, clear answer, so we diagnose first and keep part options plain.
We have worked on Apple devices for 11 years, so we know how a big Pro behaves after long trips, flights and heavy daily use.
Repairs carry a warranty of up to 1 year, and the technician explains what it covers for your part before any work is started.
The phone is opened by experienced technicians who are used to the large body, the titanium frame and the thin flex cables inside.
We trace the fault before replacing a module, because sometimes the problem is a port, a cable or the board rather than the screen.
Original and aftermarket parts are explained with pros and cons, so you can choose calmly according to your budget and plans.
Open 10:00–19:00 on weekdays, and 11:00–18:00 at weekends and on public holidays — handy for busy schedules in Astana.
The customer dropped the phone on tiles — lines appeared on the screen and the touch sensor was unresponsive in places. We replaced the display module and checked the sensor, brightness and True Tone — everything works properly.
The client complained that the phone shut down outside in freezing weather. We replaced the battery and checked its capacity and charging — now the device works reliably.
The customer dropped the phone on its back — the rear glass cracked and started crumbling near the camera. We replaced the back glass in the matching color and checked the camera, flash, and charging — everything works.
Screen — 40 minutes, battery — 25. Body and board — 1–3 days.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Face ID, True Tone, cameras, microphones, speakers, charging, network. You check them together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the fault — an engineer will reply on WhatsApp, give the price and a time you can come in.
iPhone 16 Pro Max Repair Astana Original Parts 1 Year Warranty
In Astana, iServices starts any iPhone 16 Pro Max repair with a free 15-minute diagnostic performed in your presence, during which the technician demonstrates the fault. Screens, batteries, cameras and charging are handled here in 20–40 minutes, done while you wait; we fit original or aftermarket parts and each job carries a warranty up to 1 year.
The 16 Pro Max is a large titanium phone with a 6.9-inch display and a tetraprism lens, so drops and pressure hit specific parts first. Here is what owners bring us and how we confirm the cause.
| What you notice | Probable reason | What we do |
|---|---|---|
| Cracked front glass, touch works | Cracked outer sheet over an intact panel | Sheet-only replacement |
| Lines or green tint on screen | Damaged OLED module | Full display module swap |
| Battery drains fast, shuts down | Worn battery cells | Battery replacement |
| Will not charge on USB-C | Dirty or oxidised port | Port clean or flex swap |
| Blurry photos, cracked lens | Broken rear lens cover | Lens cover replacement |
We run a free 15-minute diagnostic in front of you, even if you decide not to repair, and the engineer shows on the spot which part has failed. The check takes about a quarter of an hour: the technician opens the settings, tests touch across the whole panel, reads battery health, tries a known-good cable and inspects the rear plateau under light. Nothing is opened up before you see the result yourself. When a phone refuses to charge, a dirty or oxidised port is the likelier culprit than a dead board, and this check alone tells the two apart before any part gets ordered. Seeing the fault yourself removes the guesswork that makes owners suspicious of upsells, so you leave knowing the real cause.
A cracked 16 Pro Max screen is not always a full module job. Whether we replace only the glass or the whole display depends on the matrix underneath, and that choice decides what survives the repair.
If the OLED matrix under the top layer is intact and touch and image are clean, we can replace only the front sheet on the iPhone 16 Pro Max instead of the whole module. The 6.9-inch panel on this model is laminated, so the top layer and the matrix are bonded together, and separating them takes a heated press and a dust-free bench. We check the matrix first: dead pixels, green lines, a flickering image or unresponsive touch all mean the partial route will not cure the fault. When the picture is clean, the front sheet is the only part we change, and the factory OLED stays in your phone. With this option for an iPhone 16 Pro Max repair in Astana, the screen you already have stays in place along with its factory calibration — brightness and colour remain exactly as they were.
Face ID continues to function after a display replacement, since the TrueDepth module is separate from the screen; True Tone also works once its calibration has been carried over to the new panel. The TrueDepth assembly sits above the screen and is carried over from your original phone, which is why face unlock, the front camera and the proximity sensor all keep their serial pairing. True Tone is different: it relies on a calibration value stored for the original panel, and a technician has to copy that value to the replacement during the work. On some aftermarket panels True Tone cannot be carried over and stays off, which is the one function worth confirming before you choose a cheaper option.
An iPhone screen replacement takes about 40 minutes and is usually finished while you wait in our Astana waiting area. The swap is carried out by our engineers in your presence, and the lounge offers coffee and Wi-Fi, so those 40 minutes pass without a trip home. Most panel jobs on this model fall inside the 20–40 minute window, and the majority of repairs at our workshop are completed while the customer stays on site. Because that share is high, booking a free slot by photo on WhatsApp means you can often walk out with a fixed device the same visit, and the engineer confirms the result with you before you leave.
What you choose here decides which functions stay intact and what the phone reports afterwards. Before installation, each new component is shown to you in its factory packaging, and your decision is fixed on the receipt.
| Option | Functions kept | Best for |
|---|---|---|
| Genuine display | Face ID, True Tone, full brightness | Owners who want it as it was |
| Aftermarket display | Face ID works, True Tone may not transfer | Budget-conscious repairs |
| Genuine battery | Full health reporting | Long-term daily use |
| Aftermarket battery | Basic charging, health may not show | Quick low-cost fix |
That unknown part message signals component type rather than a fault, as the phone merely records that a module was swapped for a non-original one. It appears in Settings under the part history and names the piece the system could not verify against its own records. Nothing about the hardware stops working because of it: the display still lights up, the battery still charges, the camera still shoots. The alert is the device's way of telling you the serial number on the new unit does not match the one it remembers from the factory. It does not stop that unit from working, but it stays in the settings history, so it is worth knowing before you pick an aftermarket screen rather than discovering it afterwards.
Once any repair has opened the iPhone 16 Pro Max, factory water resistance can no longer be guaranteed, even though we reseal the frame with fresh adhesive. The IP68 rating is measured at the plant on a sealed unit, and once the case has been opened that figure no longer applies to your specific handset. We press a new gasket along the perimeter and clamp it to cure properly, which restores splash protection for everyday use. Following a repair, treat the device as splash-resistant, not waterproof, and keep it clear of pools and heavy rain, since the seal is restored but the original rating cannot be re-established after the case has been opened.
Beyond the screen, the 16 Pro Max most often needs power, charging or camera work. These are the quick jobs we finish while you wait, and here is how each one is handled.
Replacing the battery on an iPhone 16 Pro Max takes roughly 25 minutes, and we advise it once Battery Health drops and the phone shuts down or drains fast under load. The cell sits behind the display, so the same opening procedure applies and no other part is touched. We show the fresh cell in factory packaging before it goes in, then run a charge and temperature check. A worn cell also throttles performance, so a handset that feels slow is often a power-supply problem rather than a processor one. A quick Battery Health check first stops you from chasing the wrong fault, and the majority of jobs are completed while the customer sits in our waiting area.
A 16 Pro Max that will not charge on USB-C is most often a dirty or oxidised connector, and only a diagnostic in front of you tells a connector fault apart from a board issue. Pocket lint compacts into the socket and blocks the pins, which is why the cable seats loosely and charging cuts in and out. The socket sits on a flex that also carries the microphone, so a failed flex can take voice input with it. Cleaning or replacing the flex is a quick fix, but if the board is the cause the job moves to micro-soldering under a microscope, which is why the port is checked before any part is ordered.
Cracked camera glass on the iPhone 16 Pro Max is replaced in about 20 minutes, and where only the rear cover is broken we swap that piece without changing the whole frame. The cover sits over the tetraprism lens on the 5x telephoto, so a knock there can scratch the optics underneath if debris gets in. We lift the shattered cover with heat, clear the lens surface and fit a new piece with the same seal. A cracked lens cover lets dust and moisture reach the camera, so a small chip is worth fixing early rather than waiting for blurry photos to appear.
From the first WhatsApp photo to the moment you walk out, the visit follows a fixed order. Before any work begins, every agreed detail is written down on the receipt, so nothing shifts mid-repair.
Snap the damage and send it via WhatsApp: an engineer answers in 5 minutes, quoting a price and a free time slot; the price, part, turnaround and coverage terms are then fixed on the receipt in roughly 2 minutes. The 15-minute diagnostic takes place in your presence, and the technician shows exactly what is broken even if you decide against the repair. We are a direct contractor with in-house technicians and our own workshop, not an aggregator or a middleman, so whoever quotes your job is the one doing it. Original or aftermarket is named up front, and the replacement is shown in factory packaging ahead of installation. Getting the part type and the coverage period written down before the phone is opened is what separates a direct repairer from an aggregator, where terms can shift once the device is already in someone else's hands.
Coverage lasts up to 1 year on every repair; you can pay with Kaspi, card, or cash, and the old part is returned together with the receipt and warranty card. A courier can be called if travelling across the city to the workshop does not fit your day. Our team has handled 46,000+ repairs over 11 years, and the same paperwork trail applies whether you fix a screen, a battery or camera glass. Keeping the removed piece matters if you ever resell the phone or make a claim, and it also proves which one actually came out of your device. Ask for the guarantee card to be filled in before you pay — an unwritten promise is worth nothing once you are out the door.
A repair decision comes down to a few facts you can verify before work starts, not to a promise made at the counter.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionYes, the charging coil and the magnet ring are kept and checked after the new glass is fitted. Wireless charging and a MagSafe accessory are tested together with you. If charging was already dead before, the coil is examined separately.
Yes, each lens cover is a small separate part, and the camera modules stay untouched. It is worth doing early, before dust and scratches reach the lenses. Photos are checked on all three rear cameras after the work.
Open Settings, then General, then About, and look at the Parts and Service History section. It shows whether a display was replaced and whether iOS recognises it as genuine. If the section is missing, the phone has had no recorded part replacements.
A single click is enough by default, so a tight pocket or bag can press it. In Settings, then Camera, then Camera Control, you can set the camera to open only on a double click. If it triggers with nothing touching it, the button is checked.
The impact may have damaged the optical stabilisation of the telephoto camera. The main camera often keeps working normally in this case. The module is tested and replaced if the shake stays.
No, the IMEI is tied to the logic board, which is moved into the new housing. Your eSIM, number and Apple Account stay the same. Only a board replacement would affect these identifiers.
У нас в офисе три таких ноутбука, один сломался. Неделю лежал без дела, теперь хрипит динамик. Бақмухаммед С. отсоветовал дорогой ремонт, предложил простой. Выдали номер заказа и сказали, как отслеживать. Нужна была новая деталь: дисплей. 10 500, и горонтия в комплекте. Пришлось самому напомнить о себе. Скажу знакомым. Функционирует, тьфу-тьфу.
Полдня гуглила, потом плюнула и поехала. Проблема — не работает камера. Назвали срок — два дня, уложились. Внутри оказалас: аккумулятор. 12 000 за работу и деталь, считаю нормально. Обращусь ещё. После ремонта — как новое
Проблема — хрипит динамик. Вернули — проверила, всё ок. Экран яркий, батарея держит
Проблема — попала вода. Вернули — проверила, всё ок. Сейчас работает без нареканий
Сдала iPhone 16 Pro Max мастеру. Проблема — хрипит динамик. Бақмухаммед С. — мастер от бога, если можно так сказать. Проверила на всех режимах — держит.
Позвонил насчёт iPhone 16 Pro Max. Проблема — треснул экран. Полёт нормальный.
Было важно, чтобы сделали до конца недели. Проблема — попала вода. В айсервис привёл знакомый, у него тут чинили iPhone. Ни разу не пожалел)
Сначала думала сам поменять, посмотрел видео и передумал. Утром включил, а у него не работает камера. Работает, даже лучше прежнего.
Знакомый мастер раньше работал с Apple, дал наводку. Сдал iPhone 16 Pro Max мастеру. Проблема — не держит заряд. Ғалымжан С. подобрал аналог дешевле, не навязывал оригинал. Мастер сам предложил забрать технику позже. Нужна была новая деталь: шлейф. Итог — 24 500 тенге, ничего сверху. Всё чётко, без сюрпризов.
Техника қымбат, сондықтан сенімді жер іздедім. Экран сынып қалды, көрсетуге апардым. Екі күнен кейін өзі қоңырау шалды. Мастер бәрін түсіндірді. Қосымша жұмыс қажет болды, бірақ бағаны көтермеді. Қайта жүгінуден тартынбаймын
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