
iPhone 5s: touchscreen dead after a drop
The client dropped the phone on asphalt, the screen cracked and stopped responding to touch. We replaced the display module and checked the touchscreen and brightness — the phone works properly again.
Smashed your iPhone 5s screen? We'll fit a new one in 40 minutes and keep your original Home button with Touch ID.

The small screen of this model shows familiar symptoms: crumbling glass, a dead bottom row, black ink blots and flicker.
The glass is a web and shards fall from the edges. The phone still runs, but holding it is no pleasure.
Touches at the bottom of the screen do not register, so you cannot unlock the phone or bring up the keyboard.
The blots grow after an impact: the panel is damaged and wiping will not remove them.
The image trembles as you pick the phone up or goes out when you press the body. The cable is the prime suspect.
The guideline for this model is in the table; the technician names the final figure after inspection, as it depends on the part you choose.
| Service | Original | Aftermarket |
|---|---|---|
| Display replacement | 24 900 ₸ | 15 900 ₸ |
| Proximity sensor replacement | 22 900 ₸ | 13 900 ₸ |
| Front camera replacement | 15 900 ₸ | 8 900 ₸ |
| Housing replacement | 31 900 ₸ | 17 900 ₸ |
| Battery replacement | 20 900 ₸ | 11 900 ₸ |
| Main camera replacement | 15 900 ₸ | 8 900 ₸ |
| Home button replacement | 11 900 ₸ | 6 990 ₸ |
| Charging port replacement | 14 900 ₸ | 8 900 ₸ |
| Earpiece speaker replacement | 14 900 ₸ | 8 900 ₸ |
| Speaker replacement | 12 900 ₸ | 7 490 ₸ |
| Microphone replacement | 12 900 ₸ | 7 490 ₸ |
| Button replacement | 14 900 ₸ | 8 900 ₸ |
| Vibration motor replacement | 11 900 ₸ | 6 990 ₸ |
| Camera glass replacement | 28 900 ₸ | 15 900 ₸ |
| Other repairs | Price | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 8 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 16 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 135 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 6 990 ₸per job | |
| Modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 15 900 ₸with parts | |
| Storage replacement and upgradememory chip installation | 15 900 ₸with parts | |
Original and aftermarket parts cost differently; the exact total is given after diagnostics and agreed with you.
The display is swapped with care so your own Home button stays in place, and the phone is tested before it goes back to you.

Before we begin, we look at whether the Home button with Touch ID is intact and what shape the frame is in.

We take a display for the 5s. You choose original or aftermarket and the technician explains the difference.

Bottom screws come out, the front panel is raised and the cables are unplugged without harming the button.

The button with the fingerprint sensor moves to the new module: it is paired with the phone and keeps Touch ID working.

Before returning the phone we check touch, brightness, the camera, the proximity sensor and Touch ID.

The work carries a warranty up to 1 year, and the technician states the terms before starting.
The technician refines the scope after inspection and agrees it with you.
Price for my modelThe difference is less visible on a compact screen, but it exists, so decide what you expect from this phone.


Experience matters on a model like this: a technician will say frankly whether the repair is worth it and push nothing on you.
Eleven years in repair: we know four-inch iPhones well and do not waste time on needless trial and error.
The finished repair is covered by a warranty up to 1 year. If the screen acts differently, come and see us.
A Touch ID button must be handled gently, so the phone goes to experienced technicians.
The technician tells you about original and aftermarket and leaves the choice to you; nobody pushes the pricey one.
If the screen is not the main problem, say a failing board, the technician tells you plainly before you spend money.
We receive customers Mon–Fri 10:00–19:00, weekends and holidays 11:00–18:00, so a convenient time is easy to find.

The client dropped the phone on asphalt, the screen cracked and stopped responding to touch. We replaced the display module and checked the touchscreen and brightness — the phone works properly again.
The whole process — from a message to a finished phone. We give you the old screen.
Book a replacementSend a photo on WhatsApp and we'll tell you the price and time. Or just come in without an appointment.
We check Face ID and the logic board: sometimes after a drop it's not the screen but the flex cable that's at fault.
We write down the model, screen type (original or aftermarket), price and warranty.
We open the factory packaging in front of you and check the number against the receipt.
We remove the old screen, install the new one with water-resistant adhesive and transfer True Tone with a programmer.
Touch, brightness, Face ID, True Tone. You take the phone, the receipt and the old screen.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Denis Gushchin
Photo: Mukhpilov Nail
Photo: Gamid K
Photo: Arman A
Photo: Molchanov Rinat
Photo: Shokan A
Photo: Sybanbaev Birzhan
Photo: Duisebaev AzhdarThe 5s battery has long used up its life; a new one restores normal run time.
02We repair a sticking button while keeping Touch ID.
03We clean or replace the port if the cable sits loosely.
04We bring back clear sound in calls and music.
05A module is replaced if the lens glass is scratched or the focus wanders.
06We clean the board of moisture and corrosion if the phone once got wet.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone 5s Display Replacement in Almaty with Touch ID Kept Intact
At iServices we handle iPhone 5s display replacement in Almaty while you wait, and we keep your original Home button so Touch ID keeps working. The whole visit usually takes under an hour, the new module is shown in factory packaging before fitting, and every job carries a warranty up to 1 year.
On the 5s the front panel, digitizer and LCD are fused into one unit, so swapping just the top sheet almost never works. We first establish which part has failed.
On this handset the top sheet, touch sensor and LCD are bonded under one layer of adhesive, so a crack in the surface almost always takes the full display assembly with it. Impact travels straight through to the digitizer and the panel beneath, and the three parts cannot be separated without heat and a vacuum press. Re-gluing fresh cover glass is a workshop job, not a bench swap, and on a device this old the risk of tearing the LCD outweighs the saving — a re-bonded unit often develops dead spots within weeks. That is why we quote the complete assembly rather than a partial fix.
The 5s uses an LCD panel, so the choice comes down to an original assembly or a quality aftermarket one. The difference shows up in brightness, colour and how the digitizer responds.
| Property | Original module | Aftermarket module |
|---|---|---|
| Panel type | LCD, factory spec | LCD copy |
| Brightness | Matches factory | Slightly dimmer outdoors |
| Colour | Neutral, factory tuned | Can run warmer or cooler |
| Digitizer response | Native feel | Usually fine, occasionally softer |
| Thickness | Exact fit | Minor variation possible |
We show both options in factory packaging, explain the trade-offs, and write the part you choose on the receipt before any work begins. An engineer replies on WhatsApp within 5 minutes and quotes a price from a photo, so you arrive already knowing which variant fits your budget. If you prefer to decide in person, free diagnostics takes 15 minutes in front of you, even if you walk away without a repair. On the bench we lay out both variants side by side, switch them on, and let you compare brightness and colour against your own eyes. Deciding on the part up front means there is no surprise swap mid-repair, and the receipt you sign matches exactly what goes into the phone.
The biggest worry owners bring to us is losing Touch ID after a screen swap. On the iPhone 5s the Home button is tied to the logic board, so the fingerprint scanner cannot simply be swapped for a fresh one.
We always transfer your original Home button onto the replacement panel, because the Touch ID scanner on the 5s is paired to the logic board and a different one will not unlock the phone. The part carries a unique identifier that the board reads at every unlock, so the same physical component has to travel from the cracked assembly to the fresh one. Our technicians lift it with a heated pry tool, keep the flex cable flat, and seat it into the new assembly before the unit goes back onto the frame. A display that ships with its own key is not a shortcut here — fitting it would leave Touch ID dead, so the transfer is the step that protects your fingerprint unlock.
The work happens with you present and fits into a single visit. Below is what takes place from the first diagnosis to the moment the phone is back in your hands.
The engineer runs a free 15-minute diagnosis in front of you, opens the phone, disconnects the battery, transfers the Home button and upper flex, fits the new assembly and re-seals the frame. The iPhone 5s display replacement in Almaty starts with the technician showing you the fault on the opened device, so you see the cracked layer and any damaged flex before agreeing to work. We then lift the old panel, move the original Home button across with its cable intact, seat the new assembly and press the adhesive gasket down along all four edges. Re-sealing the frame is the step most often skipped elsewhere, and on the 5s it is what keeps dust and moisture from creeping in around the edges afterwards.
An iPhone 5s screen takes about 40 minutes while you wait, and the whole visit from first contact to pickup usually comes in under an hour. Most of our repairs run 20–40 minutes, so the display swap sits at the upper end of that window because of the Home button transfer and the frame re-seal. You can settle in the waiting area with coffee and Wi-Fi, or send a photo of the damage on WhatsApp first — an engineer replies within 5 minutes and quotes from the picture. 72% of our repairs finish while the customer waits in the seating area, so booking a slot by photo on WhatsApp is the fastest way to avoid a second trip.
Once the new assembly is in, the handover is a shared process: you test the phone with the engineer, and you walk out with documents, a warranty and your old display.
After fitting we run a 32-point check of about 10 minutes with you watching, covering Touch ID, the digitizer, cameras, microphones, speakers, charging and network. The engineer hands you the phone unlocked and lets you work through it yourself — open the camera, record a voice note, press the Home key five or six times, drag a finger along every edge of the glass. A screen can look perfect and still miss taps in one corner, so the edges get the most attention. We log each of the 32 functions as it passes. Testing Touch ID and the screen edges in front of you is the moment to catch a misaligned flex, which is far easier to correct now than after you have left.
You leave with a receipt, a warranty card covering the work up to 1 year, and your old display, and you can pay by Kaspi, card or cash. The receipt is not a till slip with a total on it — it names the part fitted, the turnaround and the warranty term, all fixed before the work started and signed off at handover. The old module goes back in a small bag with your name on it. Keeping the old module is useful if you ever resell the device, since it shows the part that came out and matches the serial details on the receipt. Ask the engineer to note the serial on the warranty card too, so the two documents travel together.
A working iPhone 5s display is less about the glass on top and more about the assembly, the home button and the checks that follow the swap. Here is what matters most before you commit to a repair.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionNo, the models have different modules even though they look alike. Before fitting, the technician checks the version and picks a part made for the 5s, so do not buy a spare on your own.
Usually the LCD or its cable was damaged by the impact. Sometimes the connector has simply shifted and reseating it is enough, but more often the display module is replaced.
This points to the proximity sensor cable, which is moved from the old screen to the new one on the iPhone 5s. If it sits badly, the screen does not wake after the call, and the engineer reseats or replaces that cable.
Yes, on the iPhone 5s the selfie camera is transferred from the old display assembly to the new one. Open the camera and switch to the front lens at pickup to make sure the picture is clean.
Sometimes, if the panel under the glass is intact, but the whole module is changed more often because it is simpler and holds up better. The technician looks at the panel and suggests the best option.
If the phone drains fast, it is convenient to do it at once, since the body is already open. The technician checks the battery and tells you whether it makes sense.
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