Cracked glass back on iPhone XS? A technician inspects the frame and offers a body replacement with a warranty up to 1 year.
How an XS rear-panel problem looks: a web of cracks on the glass, a chip near the camera, uneven charging and a dented frame.
The rear glass shattered into a web on impact; tiny splinters prick your palm and dust fills the cracks.
The rim by the camera block has chipped, leaving sharp edges around the lenses and a gap for moisture.
On a wireless pad the phone charges now and then not at all, and sometimes warms near the crack.
The edge suffered along with the glass: corners are dented, the display sits crooked and the seams have parted a little.
The reference below is for the housing replacement; the amount depends on the state of the frame and the chosen part.
| Service | Original | Aftermarket |
|---|---|---|
| Housing replacement | 87 900 ₸ | 48 900 ₸ |
| Back glass replacement | 43 900 ₸ | 27 900 ₸ |
| Camera glass replacement | 19 900 ₸ | 10 900 ₸ |
| Button replacement | 36 900 ₸ | 21 900 ₸ |
| Display replacement | 55 900 ₸ | 32 900 ₸ |
| Battery replacement | 37 900 ₸ | 21 900 ₸ |
| Main camera replacement | 64 900 ₸ | 35 900 ₸ |
| Front camera replacement | 38 900 ₸ | 21 900 ₸ |
| Charging port replacement | 32 900 ₸ | 19 900 ₸ |
| Earpiece speaker replacement | 41 900 ₸ | 24 900 ₸ |
| Speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Microphone replacement | 36 900 ₸ | 21 900 ₸ |
| Vibration motor replacement | 26 900 ₸ | 15 900 ₸ |
| Proximity sensor replacement | 36 900 ₸ | 21 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 35 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 41 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 21 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 83 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 59 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
The technician in Astana confirms the final cost after examining the frame and the mounts inside.
How an XS housing job is done: choosing the route, a safe teardown, work on the rear panel, fitting a new base and sealing it up.
We examine the frame and decide whether a new glass panel is enough or a whole new housing is required.
Off comes the screen, then the battery gets unplugged and modules are taken out in turn, screws sorted by size.
We separate the old glass or clear the frame, clear adhesive residue and prepare the seating surface.
The glass is bonded or the parts are moved into the new housing, with each module connected in its place.
A specialist takes the handset apart, transfers each component to a replacement frame and reassembles everything.
A technician strips the handset down, transfers all internals to a fresh frame, then reassembles everything.
Is it worth fitting your XS with a genuine housing or a third-party one
Why bring a damaged body to us: experience with Apple casings, advice without pushing, your data staying put and scheduled reception in Astana.
11 years of experience with Apple devices means we handle even the most glued-together phones with confidence.
Every repair comes with a one-year warranty, and we walk you through exactly what it covers before we start.
A experienced technician takes the phone apart, so the thin cables and adhesive strips stay intact.
If replacing the glass is enough, we do not propose a whole housing, and we honestly explain the pros of each route.
Boards holding your memory are not wiped, so photos, messages and apps are kept as they were.
Our opening hours: weekdays ten till seven; weekends plus public holidays eleven till six.
The customer dropped the phone on its back — the rear glass cracked and crumbled around the camera block. We replaced the back glass in the matching color and checked the camera, flash, and charging — everything works.
The whole journey — from a message to a finished phone. The repair takes 1–3 days — we provide a loaner phone for that time.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We look for dents and bending, check the logic board, cameras and buttons: after an impact it's not only the housing that suffers.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We transfer the logic board, cameras, battery and flex cables into the new housing and apply new water-resistant adhesive.
Buttons, cameras, charging, sound, Face ID or Touch ID, connectivity. You take the phone, the receipt and the old housing.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.The phone is already open, so a fresh battery goes in without separate disassembly.
02If the display glass is also smashed, we fit a whole module with the housing.
03We replace the lens covers if photos show spots.
04We test the notch sensors if the blow hit the top of the phone.
05Corrosion is removed from the boards if liquid got through the crack.
06We replace the bottom speaker if sound turned quiet or hoarse.
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
Face ID and Steel Frame iPhone XS Housing Replacement in Astana
Face ID, cameras, wireless charging and the stainless steel frame with glass back stay intact when the iPhone XS housing is replaced at iServices in Astana. The key for this work is iphone xs housing replacement. Every internal component goes into the new housing, 32 functions are checked after assembly, and a warranty up to 1 year is provided.
The XS pairs a glass back with a stainless steel frame, and a crack differs from a dent. The fault decides whether the rear sheet alone comes off or the whole shell is swapped.
If the stainless steel band hasn't bent and only the rear panel shows cracks, that layer alone gets swapped and your original chassis stays in place. The shattered sheet is cut away with a laser, the old adhesive contour is cleaned off, and a fresh gasket goes down before the new panel is pressed in. Your steel band, buttons and camera ring stay exactly as they were, so nothing shifts in fit or weight. A common fault is a shattered rear over an otherwise true shell. If you are weighing up iPhone XS housing replacement in Astana, this is the lighter option. Run a fingernail along the edge before booking — a panel-only job is cheaper and faster, but a hidden bend will make the new surface lift within weeks.
A dented or bent chassis means the rear panel will not sit flush, so we move all internals into a new housing instead of gluing a sheet onto a warped base. A layer bonded to a curved surface carries tension at a single corner and starts lifting there. On a housing replacement in Astana, the board, Face ID module, cameras, battery and screen all travel across to the fresh shell, and the replacement arrives in factory packaging for you to inspect first. A bend often shows up as a gap at a corner or a button that feels stiff — check both before deciding, because adhesive over a bend fails at that exact spot.
Face ID hardware presses right up against the steel frame of the XS, whose glass back is glued on — so every step of housing work must shield both.
On the XS the Face ID module presses directly against a stainless steel frame, while the glass back is glued to it. Along the edges the steel band is one continuous piece, and the rear panel is held by a full adhesive contour, not clipped on as with older aluminium-backed models. That contour is what keeps dust and moisture out, and it is why we heat the panel gradually instead of prying it cold. The steel shell survives drops that shatter the rear panel, but it dents and scratches sharply on hard edges. A deep dent near the camera corner is the usual reason a glass-only fix will not hold.
The camera island on the XS is its own glass piece, so a chipped lens cover can be replaced on its own without touching the whole back panel. The main rear panel and the island are separate stock items, and the island is small enough to lift without disturbing the adhesive bed around the battery and logic board. That matters for anyone comparing a partial fix against a full housing swap. If the island cover is cracked but the main back is intact, replacing only the island keeps the original seal elsewhere — inspect the camera ring for hairline cracks before agreeing to a full housing.
Starting with a WhatsApp photo and ending with handover and your old part in a bag, the job covers disassembly, transfer of every internal component and fresh adhesive on the frame.
For iPhone XS housing replacement, message us a photo on WhatsApp; within 5 minutes an engineer answers with a price, and before work starts the receipt locks in the part, turnaround and warranty. That receipt takes roughly 2 minutes to write up, and the fresh housing is displayed in its factory packaging before any screwdriver comes out. Ask for the part to be unpacked in front of you — seeing the housing and its colour up close is the simplest way to avoid a shade surprise at pickup. If the shade looks off under the shop lights, say so before installation begins, because once the adhesive sets the panel has to come off again.
For most XS housing repairs you don't leave the device overnight — 72% of our repairs wrap up right in the waiting area, coffee and Wi-Fi included; if coming in isn't possible, arrange a courier. Pickup typically happens in less than sixty minutes after the initial request; opening hours are 10:00–19:00 Monday through Friday, while Saturday, Sunday and public holidays run 11:00–18:00. Book a slot by photo ahead of time — arriving with a pre-quoted job means the engineer starts disassembly right away instead of spending 15 minutes on diagnostics. Coming from across the city, message first so the part is reserved and the bench is free when you walk in.
Once the new housing is on, the XS gets a function check with you present, from Face ID to wireless charging, and we are clear about the water resistance impact.
Water resistance is not restored after any housing work, even with a fresh adhesive gasket, so treat the phone as splash-resistant at best once opened. The XS left the factory with a bonded seal pressed under controlled conditions; a hand-fitted gasket follows the same outline but cannot match that bond. Moisture reaches the logic board through the smallest gap at the SIM tray or speaker mesh, and corrosion shows up weeks later as dead charging or a flickering display. Keep the device out of rain and away from poolside pockets — the gasket slows water, it does not stop a soak. If it does get wet, power it off and bring it in rather than plugging it in.
The housing you choose affects shade, gap fit and how matte the rear feels in hand. Below we compare the two options and list what stays with you after the repair.
| Option | Colour and finish match | Frame fit | Fixed on the receipt |
|---|---|---|---|
| Original housing | Closest to factory shade | Tight, even gaps | Component type, turnaround, cover terms |
| Aftermarket housing | Slight shade variance | Good, minor gap tolerance | Component type, turnaround, cover terms |
| What to check first | Hold both under daylight | Run a fingertip along the seams | Confirm wording before signing |
You leave with the repaired XS, the receipt, a warranty card covering the work up to 1 year, and your old housing in a bag. The receipt states the component type, turnaround and cover terms before work starts, and we show the new housing in factory packaging before it goes on. We hand back the removed shell so you can compare it against the new one at home. Keep the old housing until you have tested the phone for a day — if a button or the camera ring feels off, the original makes a like-for-like comparison quick at the counter, and an engineer replies on WhatsApp within 5 minutes if anything looks wrong.
Housing work on the XS comes down to a few practical checks: the frame condition, the components that move across, and the functions to verify before taking the phone home.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionYes, a strip of clear tape over the cracks is a good idea. It keeps loose splinters off your fingers and stops glass dust from getting under the camera ring. Do not use thick tape that leaves glue, as the back is replaced anyway.
Only if it is chipped or scratched. The engineer looks at the lens cover under the crack and shows you its condition at the free check. If it is damaged, it can be changed during the same visit.
Yes, the serial number and IMEI are stored on the logic board, not in the housing. Settings — General — About will show the same details after the repair. Your Apple ID, eSIM and activation status do not change either.
No, an aftermarket back of normal thickness lets the charge through just like the original. What matters is that the charging coil inside is not damaged while the parts are moved. You can put the phone on a pad and check it before you leave.
Yes, they are transferred into the new housing and tested before pickup. The flash is checked with the torch and the camera, and the microphone with a video recording. If anything is off, the engineer fixes it on the spot.
Yes, but keep it in an inner pocket on the way. Sudden temperature changes can make cracked glass spread further and let condensation settle inside. Let the phone warm up for a while indoors before switching on the camera or charging.
Астанада тұрамын, қаланың арғы жағына бару ыңғайсыз болды. Қабылдау тез болды, кезек жоқ
Uronil na plitku — i vse, ne reagiruet na kasaniia. Nazvali srok — dva dnia, ulozhilis. Polzuius i vspominaiu dobrym slovom.
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