On iPhone 11 a black frame instead of a photo — a new camera takes 40 minutes, then we check 32 functions together.
A failing camera shows a black screen in the app, blurry or spotted photos, a rattle while shooting or no focus up close.
The app opens but shows nothing or flickers, and switching between lenses does not bring the picture back.
Even after wiping the lens the frame stays soft, with dark spots or doubled outlines appearing in pictures.
A tapping sound near the lens and a shaky preview point to a worn stabilizer in the main module.
The camera keeps hunting for sharpness, document text is unreadable and Portrait mode throws errors.
The total depends on the part, original or aftermarket, and the technician names the amount after inspecting the module and before the work starts.
| Service | Original | Aftermarket |
|---|---|---|
| Camera replacement | 69 900 ₸ | 38 900 ₸ |
| Camera glass replacement | 35 900 ₸ | 19 900 ₸ |
| Front camera replacement | 55 900 ₸ | 30 900 ₸ |
| Back glass replacement | 51 900 ₸ | 32 900 ₸ |
| Display replacement | 49 900 ₸ | 39 900 ₸ |
| Battery replacement | 47 900 ₸ | 27 900 ₸ |
| Housing replacement | 80 900 ₸ | 44 900 ₸ |
| Charging port replacement | 36 900 ₸ | 21 900 ₸ |
| Earpiece speaker replacement | 39 900 ₸ | 23 900 ₸ |
| Speaker replacement | 31 900 ₸ | 18 900 ₸ |
| Microphone replacement | 42 900 ₸ | 25 900 ₸ |
| Button replacement | 46 900 ₸ | 27 900 ₸ |
| Vibration motor replacement | 27 900 ₸ | 16 900 ₸ |
| Proximity sensor replacement | 46 900 ₸ | 27 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 35 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 18 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 33 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 19 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 38 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 16 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 42 900 ₸with parts | |
The figure is a guide; if the lens glass is cracked as well, the technician confirms the scope of work.
The job starts with a check inside the Camera app and ends with test shots once the new module is in place.
We find out which lens fails, main, ultra wide or front, and under what conditions the fault appears.
Power is cut and the display is lifted on its cables, leaving neighbouring modules and the face sensors untouched.
The camera connector is released and the unit is lifted out of its seat without hurting the lenses or the frame.
The chosen part, original or aftermarket, is secured in its socket and the ribbon is clicked into place.
The screen goes back, the seal is renewed where needed and the frame is checked for even contact.
Photos and video are taken on each lens, and focus, flash, Portrait mode and image stability are reviewed.
After the repair you see the test shots and can judge the result on the spot.
Price for my modelThe difference shows in sharpness, autofocus and how the Camera app behaves in iOS, so start your choice from there.
We show the result in actual photos, discuss the choice of part honestly and receive you in Astana at convenient hours.
11 years of Apple repairs means the technician knows the weak points of the iPhone 11 dual camera and checks ribbons by knowledge, not by guesswork.
The fitted module and the work are covered by a warranty up to 1 year; the technician goes through the terms before the repair begins.
Camera modules are handled by experienced technicians who treat tiny ribbons and mounts with patience and care.
Before pickup you can open Camera yourself and shoot with every lens to confirm the picture quality.
We explain how an original differs from an aftermarket one in your case and do not push the pricier option without a reason.
We work Monday to Friday from 10:00 to 19:00 and on weekends and holidays from 11:00 to 18:00, so Saturday visits are possible.
A customer from Astana said the camera had stopped focusing — shots came out blurry, especially outdoors. We replaced the main camera module and checked every mode: photo, video and portrait all work sharply.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check the camera in all modes and the flex cable: sometimes the camera glass or the board is at fault, not the module.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We remove the old camera module, install a new one, and seal the case with water-resistant adhesive.
Focus, flash, all shooting modes, video, and stabilization. You pick up the phone, the receipt, and the old camera.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.A cracked lens cover is repaired separately, without changing the module.
02If the display is broken too, it is changed during the same visit.
03A worn battery can be swapped while the phone is open.
04Dents near the camera block are corrected during assembly.
05We test the face sensors if the front part was damaged.
06The flash and the sound recorded in video are tested.
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone 11 Camera Replacement in Astana Done While You Wait
For iPhone 11 camera replacement Astana, iServices starts with a free 15-minute check in front of you, so the engineer shows whether the lens glass, module or board is at fault. Most jobs finish in 20–40 minutes while you wait, with the part and warranty terms fixed on the receipt.
An iPhone 11 camera rarely dies quietly — the symptom usually points to one specific part. Here is what each sign means before anything gets swapped.
A black preview after a drop usually means the assembly is damaged or its ribbon has come loose from the board, while a black screen after water points to corrosion on the connector or the power circuit. A freeze in every mode — photo, video, portrait — tells the same story, because the phone has lost contact with the whole unit rather than one optic. When the fault sits on the board, a fresh assembly alone will not bring the preview back: the power rail feeding the camera has to be traced first. If only one optic goes dark and the other still works, the fault sits inside that single unit. For an iPhone 11 camera replacement in Astana, the engineer decides whether the unit or the board is the real culprit.
| Symptom | Likely cause | What we do |
|---|---|---|
| Black preview, all optics | Assembly or loose ribbon | Reseat ribbon, then replace unit |
| Black preview after water | Corroded connector or board circuit | Extended diagnostics, board work under microscope |
| Fixed blurry spot | Cracked or dusty cover glass | Replace cover glass only |
| Shaking and clicking | Failed stabiliser | Replace the assembly |
| Flash and torch dead | Flash ribbon or board circuit | Test circuit, then replace unit |
| Front camera blank | TrueDepth ribbon or unit | Careful check around Face ID parts |
Many owners assume a cracked lens means a new camera, but on the iPhone 11 glass and module are separate components with different jobs.
If focus still locks and the picture is sharp apart from a crack or spot, we replace only the lens glass, which takes about 20 minutes. The outer cover on the iPhone 11 sits above the sensor and does not touch the optics, so a clean crack with working autofocus rarely needs the whole assembly. We lift the broken ring, clear the dust, and fit a new cover matching the original shape. The camera stays untouched, and Face ID, True Tone and both rear lenses keep working as before. Shooting through a cracked cover grinds grit into the sensor area, so the sooner it is swapped the less chance the camera gets scratched.
When the image shakes, the autofocus hunts or one lens stays black, the fault is inside the unit and we swap the whole assembly, which most often finishes in 20–40 minutes while you wait. A replacement also restores the elements inside it, so stabilisation and focus come back together rather than one at a time. Constant shaking means the stabiliser is loose, so every photo blurs even in bright daylight. Hunting focus means the focus motor has failed. A black or frozen lens points to a dead sensor. Spots that move between shots sit on the sensor, not on the cover.
| Lens glass | Full module | |
|---|---|---|
| What it fixes | Cracks, dust spots | Shaking, no focus, black lens |
| What is replaced | Outer glass only | Camera unit with stabiliser |
| Typical time | About 20 minutes | 20–40 minutes |
| Functions restored | Clarity, sharp images | Focus, stabilisation, all lenses |
The rear wide and ultra-wide lenses and the TrueDepth front camera can each fail on its own for different reasons.
On the iPhone 11 the front camera sits beside the TrueDepth parts that make Face ID work, and those parts are tied to the board, so we handle this area with extra care and check Face ID with you afterwards. A blank selfie view is often a loose TrueDepth flex rather than a dead camera, so the engineer reseats and tests before recommending any replacement. We run the front lens, Face ID unlock and the dot projector in one pass, and the result goes on the receipt before work starts. Our technicians have handled this area for 11 years across 46,000+ repairs, and the front camera comes back working together with Face ID.
What still works once the camera is back in depends on the component chosen and the checks done at handover.
Original or Aftermarket Part — We offer both an original module and an aftermarket one, and 64% of our customers pick the original, with the decision written on the receipt before work starts. An engineer names the price, the component and the turnaround from a photo on WhatsApp, and the grade is fixed in writing so nothing shifts once the phone is open. The item arrives in its factory packaging and is shown to you before installation. The aftermarket route suits a budget-focused repair, while the original suits a phone you plan to keep for years. Ask to see both options side by side at the counter.
| Original module | Aftermarket module | |
|---|---|---|
| Image quality | Matches factory behaviour | Good, can differ in low light |
| Night mode | Full performance | May look grainier |
| Colour accuracy | Consistent | Slight variation possible |
| Best for | Long-term keepers | Budget-focused repairs |
From the first WhatsApp photo to walking out with your phone, the visit follows a fixed path, and knowing it in advance removes the guesswork.
You send a photo of the damage on WhatsApp, an engineer replies within 5 minutes with a price and a free slot, and at the branch the price, component, turnaround and warranty are fixed on the receipt in about 2 minutes. Free diagnostics takes 15 minutes, even if you decide not to repair: the engineer opens the phone in front of you and shows what is broken. You choose between an original and an aftermarket component, and the new one is shown in factory packaging before installation. Locking the terms on paper before work starts means the number you agreed in chat is the number you pay.
The iPhone 11 camera fails in a handful of recognisable ways, and each pattern points to a specific part and a predictable time frame.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionMost often the optical image stabilisation of the main camera is damaged. Strong vibration, for example from a scooter or car holder, and drops are typical causes. The module with the faulty stabiliser is replaced.
Night mode keeps the shutter open longer, so any hand movement shows. Try leaning the phone on something steady. If daytime photos are soft too, the autofocus or stabiliser of the camera is failing.
If the ultra-wide view stays black or the app hangs on switching, that camera or its connection has failed. Restart the phone first to rule out a software glitch. If the problem stays, the engineer tests each lens separately.
Yes, as long as both rear cameras work correctly. The iPhone 11 builds the background blur using data from the two lenses. Take a portrait shot together with the engineer at handover to be sure.
A constant colour cast in every shot points to a faulty image sensor or its cable. Check that no case or lens protector covers part of the camera. If the tint remains, the camera module needs replacement.
Shoot something close and something far to check focus, switch between both lenses and record a short video with sound. Turn on the flash and try the front camera as well. Do it on the spot with the engineer, so any remark is handled at once.
Ғалымжан С. разрулил всё быстро. Сделали так, что и не придерёшься. Третий месяц — никаких проблем
Искала сервис, где дадут гарантию и чек. Проблема — не роботает камера. После ремонта — как новое.
Бағасын білмей тұрып, бірнеше жерге қоңырау шалдым. Қабылдау тез болды, кезек жоқ. Кешігу болды, бірақ ескертті
Обратилась по поводу iPhone 11. Проблема — камера не фокусируеться. Приняли вечером, хотя до закрытия было минут десять. Вышло из строя: стекло камеры. Полёт нормальный.
Знакомый мастер раньше работал с Apple, дал наводку. Проблема — пятно на фото. После ремонта — как новое.
Ғалымжан С. не пропал после ремонта, помог с настройкой. Полёт нормальный.
Bakmukhammed S. podobral analog deshevle, ne naviazyval original. Perezvonili na sleduiushchii den, utochnili detali. Ni shuma, ni zapakha, vse shtatno)
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