
iPhone 8 Plus: caller can't hear
The client complained that during calls he was barely audible, especially in the car. We replaced the microphone on the lower flex cable and tested calls and recording — the connection is clear.
Callers can't hear you on iPhone 8 Plus? We replace the microphone in 20–40 minutes, warranty up to 1 year.

People keep asking you to repeat, video voices come out faint and Siri stays silent: this is how a failing microphone shows itself.
You hear them fine, yet they catch only hiss or say your voice keeps cutting out.
Clips come out dull or silent even though the speaker plays everything perfectly.
The assistant stays quiet in a still room and dictation types the wrong words.
Voice memos pick up crackling, hiss or echo, most of all through the bottom microphone.
The price depends on which microphone has failed and on the part you choose; the technician confirms the sum after testing.
| Service | Original | Aftermarket |
|---|---|---|
| Microphone replacementconfirmed after inspection | 26 900 ₸ | 15 900 ₸ |
| Speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Earpiece speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Charging port replacement | 22 900 ₸ | 13 900 ₸ |
| Display replacement | 37 900 ₸ | 32 900 ₸ |
| Display glass replacement | 38 900 ₸ | 21 900 ₸ |
| Battery replacement | 27 900 ₸ | 15 900 ₸ |
| Back glass replacement | 43 900 ₸ | 27 900 ₸ |
| Housing replacement | 65 900 ₸ | 36 900 ₸ |
| Camera glass replacement | 19 900 ₸ | 10 900 ₸ |
| Main camera replacement | 60 900 ₸ | 33 900 ₸ |
| Front camera replacement | 31 900 ₸ | 17 900 ₸ |
| Home button replacement | 42 900 ₸ | 25 900 ₸ |
| Button replacement | 29 900 ₸ | 17 900 ₸ |
| Vibration motor replacement | 24 900 ₸ | 14 900 ₸ |
| Proximity sensor replacement | 29 900 ₸ | 17 900 ₸ |
| Other repairs | Price | |
| Touch ID repairpaired to the board — no aftermarket | 23 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 23 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 28 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 69 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 48 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
The technician names the final cost once the microphones have been tested and a part is chosen.
Replacing the microphone starts with a test and an inspection of the mesh and ends with a sound check, here is the sequence.

The bottom, top and front microphones are checked one by one with a call, a video and a voice memo.

Openings are examined for packed dust, ruling out dirt as the cause of muffled sound.

The battery is disconnected and the display lifted to reach the board and the lower cable.

The microphone, or the flex cable that carries it, is replaced and plugged into the board.

Gaskets and meshes go back in place so sound travels down its channel without leaking.

A voice recording, a call, speakerphone and noise cancellation are tried to confirm the fix.
The exact scope depends on which microphone turns out to be faulty.
Price for my modelFor a microphone and its cable, the choice affects how clean the audio is and how firmly the connector holds.


You need a phone for calls every day, so here is a short account of how repairs work for us across two cities.
If the fault returns after the repair, come back under the warranty, which runs up to 1 year.
Eleven years on the bench make it quicker to tell a microphone fault from a board or software problem.
Lower cables and microphones are replaced by experienced technicians used to tiny board connectors.
The technician identifies the cause first and suggests a replacement only when nothing else will do.
Visiting Astana from Almaty? The repair can be done in either of our two cities.
Mon–Fri 10:00–19:00, weekends and holidays 11:00–18:00, so you can drop in on a convenient day.

The client complained that during calls he was barely audible, especially in the car. We replaced the microphone on the lower flex cable and tested calls and recording — the connection is clear.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check voice recording in calls and Voice Memos: sometimes the mesh or the board is at fault, not the microphone.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We install a new microphone or the flex with it and seal the case with water-resistant adhesive.
Calls, Voice Memos, video with sound, Siri. You get the phone, the receipt and the old part.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.If sound is dull, both the bottom speaker and the earpiece are tested.
02The lower cable carrying the port is replaced with it if it is damaged.
03Quiet callers are sometimes caused by a clogged earpiece mesh.
04The top microphone next to the camera is tried when you record video.
05With the phone open, it is a good moment to refresh the battery.
06Traces of moisture are removed if the mic went quiet after water.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone 8 Plus Microphone Replacement in Astana Done While You Wait
For iPhone 8 Plus microphone replacement in Astana, iServices swaps the lower charging-flex microphone, the upper or rear one, or the whole flex in 20–40 minutes while you wait. Free 15-minute diagnostics are done in front of you, and the work is backed by a warranty up to 1 year.
The iPhone 8 Plus carries three microphones, and which one has gone quiet decides how much work the phone needs. Here is how to name the culprit in a minute, before you book anything.
| Microphone | Where it sits | What it handles | Quick check |
|---|---|---|---|
| Lower | Lightning port flex | Normal calls | Voice Memos recording |
| Upper | Earpiece flex | Speakerphone, noise cancelling | Loudspeaker call |
| Rear | Main camera flex | Video sound | Record video on rear camera |
The iPhone 8 Plus keeps the same lower-flex layout as the iPhone 7, but unlike the 6, 6s and 6s Plus it has no 3.5 mm jack and carries IP67 water resistance. The glass back adds wireless charging, and the Lightning port strip now carries the lower microphone together with the charging contacts and the speaker grille. In the 6 and 6s family the headphone socket sat on its own separate assembly, so a failed unit there rarely touched charging. On the 8 Plus, one damaged lower assembly can silence calls and interrupt charging at once. If you are weighing an iPhone 8 Plus microphone replacement in Astana, knowing which flex has failed tells you which part the job needs.
The same complaint can come from three different parts. Below is how we translate what you hear into the specific component that needs work.
| Symptom | Likely cause | What we do |
|---|---|---|
| Callers can't hear you, speakerphone works | Lower microphone or ribbon | Clean mesh, then replace lower ribbon |
| Muffled or hollow voice | Blocked mesh or dirt | Clean port and mesh, retest |
| No sound on video | Rear microphone flex | Replace rear flex |
| Voice drops mid-call | Ribbon contact or board | Diagnose ribbon, then board |
| Buzzing after water | Oxidation on ribbon | Dry, diagnose, replace if needed |
Dirt, a case covering the port or a splash of water can mimic a dead microphone, so we clean and dry first and only replace when the part still fails. A thick protective film or a snug case often sits right over the lower mesh, and lint packed into that opening muffles the voice without anything being broken inside. The iPhone 7, 8 and 8 Plus carry an IP67 rating, which resists a quick splash but does not stop moisture from reaching the ribbon over time. After water contact, diagnostics can take up to two days, because oxidation on the strip may only show once the board is dry and retested.
If the voice is still muffled after the mesh is cleaned and the port is dried, the microphone element itself has failed and the ribbon has to be swapped. We put the cleaned port under the microscope and show you the result before quoting a part, so the difference between surface dirt and a corroded contact is visible rather than assumed. A membrane that looks intact can still have oxidation on the pads beneath it, and that is where a muffled call turns into a replacement job. Ask to see the port through the eyepiece — it takes a minute and settles whether cleaning was ever going to be enough.
Owners often arrive expecting a small microphone fix and leave with a ribbon replacement instead. The two are the same component on this model, and understanding why saves confusion and a second visit.
On the iPhone 8 Plus the lower microphone is soldered to the charging assembly, so a failed unit is replaced together with the Lightning port and its strip. The assembly runs along the frame edge and carries the mic, the connector itself and the contact pads that link the board to the port. Because the microphone sits on that strip rather than on a separate lead, a dead unit and a worn socket are handled in one operation. The upper microphone near the earpiece is a separate part, which is why top and bottom faults behave differently. That is why such a repair can also restore power intake or fix a loose connector — the same strip carries all three, and one replacement covers them.
Sometimes the microphone is intact and the sound still disappears. Here is how to tell a hardware fault and a software glitch apart from a genuinely dead part.
A greyed-out speaker button, a dead Voice Memos app and slow booting together point to the codec chip on the logic board, not to the microphone. When that component fails, the phone loses input and output at once: the speaker icon stays grey during calls, recordings come back silent, and the device takes noticeably longer to reach the home screen after a restart. The same circuit sits inside the iPhone 7, so the symptom reads identically across both generations. We confirm the fault during free diagnostics, then repair the board under a microscope — that job runs one to three days, unlike a 20–40 minute strip swap. Confirming the codec first is worth it before you agree to a bottom ribbon replacement that cannot help, and our engineers show you the test result on the spot so the decision rests on evidence rather than guesswork.
From the first photo to the moment you walk out with the phone in your pocket, the job follows a fixed sequence — and each step leaves you with something in hand, not just a promise.
Before you leave we run 32 functions in about ten minutes, microphones included, and hand back the receipt, the warranty card and the old part. The replacement itself arrives in factory packaging and is shown to you before installation, so you see the component that goes into the phone rather than a loose part on a tray. Coverage runs up to 1 year, and the removed ribbon goes home with you as proof the swap actually happened. We suggest hearing the voice memo and the video playback together with the engineer — a microphone that passes a call can still fail in video, and catching it on the spot saves a second trip across the city.
A short recap of what decides a microphone job on this model, so you can book with the right expectations.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionThe main microphone at the bottom is the usual suspect, especially if it is clogged with dust or damaged by moisture. Speakerphone and video calls may still work through other microphones. The engineer tests each one to find the faulty part.
Yes, on the iPhone 8 Plus the bottom microphone sits on the same flex cable as the Lightning port. So a faulty microphone is often fixed by replacing that cable. The engineer explains this before starting.
Rear-camera videos use the microphone near the camera. If those recordings are silent while calls work, that microphone or its cable is faulty. It is replaced separately from the bottom one.
Sometimes, if the opening is blocked by dust or dried dirt. Careful cleaning restores the sound. If the microphone is corroded or broken, it has to be replaced.
Muffled voice notes come from a dirty mesh, a case blocking the opening or a worn microphone. Remove the case and record again. If the sound is still muffled, bring the phone for testing.
Yes, noise reduction during calls relies on several microphones working together. When one fails, callers hear more background noise or echo. A replacement restores clear calls.
У нас в офисе три таких ноутбука, один сломался. Неделю лежал без дела, теперь хрипит динамик. Бақмухаммед С. отсоветовал дорогой ремонт, предложил простой. Выдали номер заказа и сказали, как отслеживать. Нужна была новая деталь: дисплей. 10 500, и горонтия в комплекте. Пришлось самому напомнить о себе. Скажу знакомым. Функционирует, тьфу-тьфу.
Искала сервис, где дадут гарантию и чек. Записалась на ремонт iPhone 17. Проблема — хрипит динамик. Диагностику сделали при мне. Сделали так, что и не придерёшься!!
Позвонила насчёт iPhone 13 Pro Max. Проблема — хрипит динамик. После ремонта — как новое.
Проблема — хрипит динамик. Бақмухаммед С. не пропал после ремонта, помог с настройкой. Все функции проверила — работают.
Разозлилась на себя больше, чем на технику. Проблема — хрипит динамик. Бақмухаммед С. сам позванил и сказал, что готово. Привезла на такси, приняли без вопросов. Вытащили и показали: аккумулятор. Скажу знакомым. Внешне не видно, что разбирали
Работаю рядом, заехала в обед. Проблема — хрипит динамик. Про i service узнала от коллеги из офиса. Работает, даже лучше прежнего.
Искала, где есть оригинальные запчасти, а не «как оригинал». Проблема — хрипит динамик. Вернули — проверила, всё ок.
Проблема — хрипит динамик. Вернули — проверила, всё ок. Экран яркий, батарея держит
У нас в офисе три таких ноутбука, один сломался. В командировке достал, а у него хрипит динамик. Сейчас роботает без нареканий
Сдала iPhone 17 Pro Max мастеру. Проблема — хрипит динамик. Ғалымжан С. отсоветовал дорогой ремонт, предложил простой. Привезла на такси, приняли без вопросов. Нужна была новая деталь: плата. Заплатила 36 500 тенге, и всё. Достойно сделали. Внешне не видно, что разбирали.

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