
iPhone 8 Plus: no sound during calls
The client complained that the other person was barely audible during calls, and the sound was crackling on speakerphone. We replaced the speaker and checked — the sound is clear and loud.
On iPhone 8 Plus the sound is quiet, crackly or gone in calls — we replace the speaker in 30 minutes and return the old one with the phone.

When an 8 Plus needs a new speaker: callers sound faint, volume brings crackle, only one side plays or sound disappears after water.
During a call the voice in the earpiece is quiet, muffled or cuts out, though signal and volume are fine.
Music and the ringtone buzz, and the sound breaks up at high volume as if the cone were torn.
The bottom speaker plays while the top one is silent, or vice versa, and video loses its stereo.
The phone got wet or was dropped, and since then the speaker makes no sound or gurgles and hisses.
Here is a guide to replacing an iPhone 8 Plus speaker; the final figure depends on which speaker has failed and the part chosen.
| Service | Original | Aftermarket |
|---|---|---|
| Speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Earpiece speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Microphone replacement | 26 900 ₸ | 15 900 ₸ |
| Charging port replacement | 22 900 ₸ | 13 900 ₸ |
| Display replacement | 37 900 ₸ | 32 900 ₸ |
| Display glass replacement | 38 900 ₸ | 21 900 ₸ |
| Battery replacement | 27 900 ₸ | 15 900 ₸ |
| Back glass replacement | 43 900 ₸ | 27 900 ₸ |
| Housing replacement | 65 900 ₸ | 36 900 ₸ |
| Camera glass replacement | 19 900 ₸ | 10 900 ₸ |
| Main camera replacement | 60 900 ₸ | 33 900 ₸ |
| Front camera replacement | 31 900 ₸ | 17 900 ₸ |
| Home button replacement | 42 900 ₸ | 25 900 ₸ |
| Button replacement | 29 900 ₸ | 17 900 ₸ |
| Vibration motor replacement | 24 900 ₸ | 14 900 ₸ |
| Proximity sensor replacement | 29 900 ₸ | 17 900 ₸ |
| Other repairs | Price | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Touch ID repairpaired to the board — no aftermarket | 23 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 23 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 28 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 69 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 48 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
The technician names the final amount after testing both speakers and agreeing on the part.
How the sound repair runs: a test, grille inspection, opening the phone, the speaker swap, a check after assembly and handover with a warranty.

The technician tries the earpiece and the bottom speaker in turn to see which one is faulty.

The meshes are checked for dust, moisture and damage that might have made the sound quieter.

The battery is disconnected and the display carefully moved aside to reach the speakers.

The faulty speaker comes out and a new one goes in, secured and connected at the contacts.

Music, ringtone and speakerphone are played, stereo is listened to and a call is tried in a quiet room.

The finished work is covered by a warranty up to 1 year, and the technician explains the terms at handover.
If the speaker is not the culprit, the technician keeps looking: the lower cable, the audio codec and sound settings.
Price for my modelThe speaker sets loudness and clarity, so choose the part together with the technician and not by price alone.


Why bring a speaker problem to us: we explain the cause of the silence, work in two cities and keep weekends in the schedule.
We have repaired Apple devices for 11 years and know the typical reasons why sound disappears on an 8 Plus.
A warranty up to 1 year covers the finished replacement, so you can come back with questions later.
Speakers are replaced by experienced technicians who judge the sound by ear and not only by a test.
We take phones in Astana and in Almaty, so you can pick whichever is easier to reach.
Weekdays we are open from 10:00 to 19:00, and on Saturday, Sunday and holidays from 11:00 to 18:00.
The technician says what is actually silent, the speaker, the mesh or a setting, and changes nothing extra.

The client complained that the other person was barely audible during calls, and the sound was crackling on speakerphone. We replaced the speaker and checked — the sound is clear and loud.
The whole journey — from message to finished phone. We give you the old part.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check the sound in calls and on speakerphone, clean the mesh: sometimes cleaning is enough.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We install the new speaker and seal the case with water-resistant adhesive.
Calls, speakerphone, music, notification sound. You get the phone, the receipt and the old speaker.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.If callers hear you poorly, the microphones get checked.
02The lower cable with the port is changed when charging and sound suffered together.
03Speaker meshes are cleared of dust and grime.
04While the phone is open, it is handy to renew the battery.
05A damaged screen can be swapped during the same visit.
06If no sound comes from anywhere, the audio circuit on the board is checked.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone 8 Plus Speaker Replacement in Astana with Stereo Sound Check
At iServices in Astana we replace the iPhone 8 Plus speaker that is actually failing, either the earpiece under the screen or the loudspeaker by the Lightning port. Free diagnostics run in front of you, the new part is shown in factory packaging, and most jobs finish in 20–40 minutes with warranty up to 1 year.
The iPhone 8 Plus carries two speakers that work as a stereo pair, and the symptom you notice usually points to one of them. Here is how to tell which one is failing prior to booking anything.
The earpiece sits under the screen and carries the caller's voice, while the loudspeaker by the Lightning port handles ringtone, speakerphone and video sound, so the failing unit is the one you cannot hear. Play a song at maximum loudness: sound from the lower grille means the loudspeaker works, and silence there points to the lower speaker. Then call a number and listen at the top of the screen — a faint or crackly voice means the top speaker or its mesh is clogged or dead, not the lower speaker. Covering one grille with a finger while music plays is the quickest stereo test: if the loudness drops on one side only, that side is alive and the other is suspect. If the caller is faint but speakerphone is loud and clear, the top speaker or its mesh is the culprit; if the opposite, look at the lower speaker.
| Speaker | Where it sits | What it plays | How to test it |
|---|---|---|---|
| Earpiece (top) | Under the display module | Caller's voice in calls | Make a call, listen in the earpiece |
| Loudspeaker (bottom) | Beside the Lightning port | Ringtone, speakerphone, video | Play a video or ringtone at full volume |
| Stereo pair | Both together | Music and video in stereo | Cover one grille, then the other |
A faint caller, a crackle at full volume, a speaker that drops in and out — each complaint points to a different part of the sound chain. The symptom tells us where to look first.
We see crackling and buzzing at high output come from a damaged bottom speaker membrane or dirt packed into the protective mesh, while audio that cuts in and out usually points to a loose contact or a failing driver. A faint top unit on calls next to a loud speakerphone is the classic sign of a blocked mesh rather than a dead component. Playback that survives only through headphones usually sits in software or the sound codec, not in the speaker at all. Water changes the picture: oxidation on the contacts can mute a driver that is electrically fine. A speaker that turns quiet only after water often recovers with cleaning rather than replacement, so we inspect the mesh before quoting a new component.
| Symptom | Likely cause | What we do |
|---|---|---|
| Faint caller, loud speakerphone | Earpiece or its grille | Clean grille, replace earpiece if needed |
| Crackling at high volume | Damaged loudspeaker membrane | Replace the loudspeaker |
| Quiet after water | Dirt or oxidation in grille | Clean and dry, replace if still quiet |
| Sound only in headphones | Software or sound codec | Check settings, then board diagnostics |
Prior to touching the part, we rule out the software and the board. The order matters: a dead speaker can be a stuck audio mode, a failed codec or a clogged mesh, and each has its own fix.
Prior to any repair we rule out stuck headphone mode, a connected Bluetooth device, low volume in Settings and a simple restart, since these mimic a dead speaker. The iPhone 7 dropped the 3.5 mm jack, so the handset now decides on its own when to route audio to the earpiece, the loudspeaker or a paired headset, and that routing sometimes sticks after a drop or an update. A Bluetooth speaker left paired in another room keeps the bottom unit muted while the handset looks fine. Check Control Center for the audio route, forget idle Bluetooth devices and push the volume slider past the point where it was left. If sound returns in headphones but never from the speakers, the fault is in the handset's sound path, not the headphones, which narrows the diagnosis quickly.
A greyed-out Speaker button during a call usually points to the audio codec on the board rather than the speaker itself, and we confirm this with board diagnostics under a microscope. The codec is the chip that drives both speakers, so when it fails the phone still rings and plays media but the call audio route refuses to switch. Swapping the bottom speaker in that case changes nothing, and the customer pays twice for one fault. Our engineers run the sound check first, then look at the board under magnification before naming a component. Replacing a speaker when the codec is at fault brings no sound back, so we test the board first and only then quote a component.
The two speakers sit in different places, so the route to each one differs. Here is what we take apart, what we put back, and how we restore the body seal afterwards.
For the earpiece we remove the display module to reach the speaker beneath it, while the bottom loudspeaker is reached through the charging port area, and in both cases we show the new component in factory packaging prior to fitting it. The front panel lifts first, held by adhesive and small brackets that have to be released in order; underneath sits the top speaker assembly, a compact module clipped into the frame. The lower speaker is a separate module near the charging connector, shielded by the mesh and a metal plate. We set the old component aside and hand it back with the device. Because the top unit sits under the screen, a panel replaced earlier can affect access, so we check that history during free diagnostics. If you are looking for iPhone 8 Plus speaker replacement in Astana, this is the same route we follow.
On the 8 Plus we re-apply the body seal after the repair, but factory water resistance cannot be fully guaranteed once the phone has been opened. The iPhone 7, 7 Plus and 8 Plus all carry an IP67 rating, built around a gasket that runs between the front panel and the aluminium frame, plus adhesive strips along the edges. When the module comes off, that gasket compresses and loses part of its grip, so a fresh barrier goes back on before the screen is pressed down. This protection guards against splashes, not submersion, so we advise keeping the phone away from water even after a new gasket — rain and a wet hand are fine, a pocket dip or a pool is not.
How long you wait, what gets tested before you leave, and what paperwork backs the work — the three things owners ask about most before handing over a phone.
An engineer replies on WhatsApp within 5 minutes and quotes from a photo, free diagnostics take 15 minutes in front of you, and most repairs finish in 20–40 minutes while you wait. Price, part, turnaround and warranty are fixed on the receipt prior to work starting — the 2-minute step that keeps the visit predictable. Send a photo of the damage on WhatsApp and we name a free time slot, so the part can be prepared before you arrive; that is why most speaker jobs are done in a single visit, and 72% of repairs are finished while the customer waits with coffee and Wi-Fi. If you cannot come in, a courier can collect the device. Photograph the phone with the speaker fault described in text, not just the exterior, so the engineer can match the part before your trip.
After the repair you check the call, speakerphone, ringtone, video and both stereo channels together with the engineer as part of a 32-function test that takes about 10 minutes. The check also covers True Tone, cameras, microphones, charging and network — you confirm each one on the spot rather than trusting a verbal assurance. Testing both channels matters on the 8 Plus because a working top unit can mask a dead bottom unit until you play stereo audio. The device comes back with the receipt, a warranty card covering the work up to 1 year, and the old part in the box. Ask the engineer to play a stereo track at half volume prior to signing off — channel imbalance shows up at moderate levels far more clearly than at full blast.
The points below summarise what decides the outcome of a speaker job on this model, from telling the earpiece from the loudspeaker to what a repair can and cannot restore.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionMusic plays through both the earpiece and the bottom speaker in stereo, while calls use only the earpiece. A quiet call means the earpiece mesh is clogged or the speaker is worn. Cleaning often helps; if not, it is replaced.
Yes, the iPhone 8 Plus plays stereo through the earpiece and the bottom speaker together. If one side is silent, the sound feels flat and one-sided. Test this by playing music with your ear near each speaker.
Yes, if the sound is quiet because of dust or dirt in the mesh. The engineer cleans the openings carefully. If the sound stays distorted, the speaker itself is damaged.
A rattle at high volume means the speaker membrane is torn or something loose is touching it. This often happens after water or a drop. The bottom speaker is then replaced.
A drop can disconnect the speaker cable or damage the audio chip on the board. Check whether sound works in headphones or a Bluetooth speaker. If it does, the speaker or its connection is to blame.
Speakerphone uses the bottom speaker, while normal calls use the earpiece. If only speakerphone works, the earpiece is faulty or clogged. Its replacement is done through the top of the display.
Смотрел отзывы в 2ГИС, выбрал по адекватности. Осадок был, конечно. Проблема — не слышно собеседника. Мастер вышел, послушал и срозу забрал в работу. Айсервис в Астане — вот туда и поехал. Все функции проверил — работают.
Мастер бірден қарап шықты. Ескі бөлшекті көрсетіп, қайтарып берді. Екі күнен кейін өзі қоңырау шалды. Кепілдік берді, бұл маңызды. Барлығы ресми, чек берді. Мастер бәрін түсіндірді. Ақауын тез анықтады, қажетсіз нәрсе ұсынбады. Бағаны бірден айтпады.
Сначала думал сам поменять, посмотрел видео и передумал. Проблема — тихий звук. Ни разу не пожалел
Смотрел отзывы в 2ГИС, выбрал по адекватности. Проблема — хрипит динамик. Третий месяц — никаких проблем.
Bylo vazhno, chtoby sdelali do kontsa nedeli. Problema — khripit dinamik. Proveril na vsekh rezhimakh — derzhit

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