Cracked back glass on iPhone XS Max? A technician checks the frame and replaces the back glass or housing, with the price confirmed in advance.
The rear panel shows trouble first: a web of cracks, a dented frame, overheating or dust under the camera hint that the housing is due for a swap.
The back shattered on impact, tiny splinters snag in your pocket and the edges feel sharp under a thumb.
A corner took the fall and now has a dent, so the display no longer meets the frame evenly all around.
On a wireless pad the device overheats or stops charging midway, since a crack has pushed the coil out of place.
Dust or streaks show around the lens, and photos pick up dots and flare from a damaged rim.
The reference covers the housing job; the final figure depends on the frame's condition and the part you choose.
| Service | Original | Aftermarket |
|---|---|---|
| Housing replacement | 71 900 ₸ | 39 900 ₸ |
| Back glass replacement | 45 900 ₸ | 28 900 ₸ |
| Camera glass replacement | 22 900 ₸ | 12 900 ₸ |
| Button replacement | 36 900 ₸ | 21 900 ₸ |
| Display replacement | 81 900 ₸ | 44 900 ₸ |
| Battery replacement | 30 900 ₸ | 17 900 ₸ |
| Main camera replacement | 64 900 ₸ | 35 900 ₸ |
| Front camera replacement | 47 900 ₸ | 26 900 ₸ |
| Charging port replacement | 46 900 ₸ | 27 900 ₸ |
| Earpiece speaker replacement | 36 900 ₸ | 21 900 ₸ |
| Speaker replacement | 29 900 ₸ | 17 900 ₸ |
| Microphone replacement | 36 900 ₸ | 21 900 ₸ |
| Vibration motor replacement | 27 900 ₸ | 16 900 ₸ |
| Proximity sensor replacement | 36 900 ₸ | 21 900 ₸ |
| Display glass replacement | 69 900 ₸ | 38 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 34 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 38 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 19 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 30 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 15 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 64 900 ₸with parts | |
The technician in Astana confirms the final cost after examining the frame and every mounting point.
We check the frame and cut the power, move the internals into a fresh housing, seal the seams and test every function.
The phone is laid on a flat surface to look for twisting, dents and seams that have opened up.
The display comes off and the battery is disconnected straight away, so the boards stay without power during work.
Boards, modules and cables come out one after another, and every group of parts is stored separately.
Modules go back into the new base in order, and everything that was held with adhesive is bonded again.
Fresh gaskets are placed around the edge to limit how much dust and moisture can get inside.
Charging, vibration, reception, cameras and buttons are tested, and the result is shown to you.
The difference shows in fit, glass and charging, and the technician explains it using the actual parts.
A customer in Astana wants to know their personal data stays safe and that the visiting schedule is clear well before arrival.
Over eleven years we have repaired many generations of iPhone, and the XS Max layout is well known to us.
We back the completed repair with a one-year guarantee and clarify its conditions before you leave.
A experienced technician handles your phone, someone used to thin cables and adhesive mounts.
You see how original and aftermarket differ before work starts, and you decide what goes in.
A housing job does not erase memory: the boards stay where they are and only the shell changes.
On weekdays our doors are open from ten in the morning until seven in the evening; on Saturdays, Sundays and public holidays we welcome you from eleven to six.
The customer dropped the phone on its back — the rear glass cracked and crumbled near the camera. We replaced the back glass in Space Gray, checked the camera, flash and charging — everything works.
The whole journey — from a message to a finished phone. The repair takes 1–3 days — we provide a loaner phone for that time.
Book a replacementYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We look for dents and bending, check the logic board, cameras and buttons: after an impact it's not only the housing that suffers.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We transfer the logic board, cameras, battery and flex cables into the new housing and apply new water-resistant adhesive.
Buttons, cameras, charging, sound, Face ID or Touch ID, connectivity. You take the phone, the receipt and the old housing.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.With the phone open, the battery is swapped quickly without a second teardown.
02If the display suffered in the fall too, a new one goes in with the housing.
03We replace the lens covers if the shots show smudges.
04Traces of moisture are cleaned if water entered through a crack.
05Side buttons are replaced if they stick or press badly.
06Services completed during a single appointment
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
Astana iPhone XS Max Housing Replacement Done Properly
In Astana, iServices handles iPhone XS Max housing replacement by transferring all internals into a fresh stainless-steel frame that has a glass back — or, when the frame is undamaged, only the shattered rear glass gets replaced. The part comes in factory packaging; we document terms on a receipt and verify 32 functions prior to handover.
On the XS Max the back panel is bonded into a stainless-steel frame, so a shattered panel and a bent chassis are two different jobs. Here is how to tell which one your phone needs.
Provided the stainless-steel chassis is straight and just the rear cover is cracked, the panel alone can be replaced without touching internals. A spiderweb pattern spreading from one impact point, chips along the edge and missing shards all point to damage confined to the rear cover, while the buttons, the SIM tray and the camera bezel stay seated where they belong. The metal band should feel smooth under a fingertip, with no step where the back meets it. Turn the phone face-down on a flat table: a unit that sits level and does not rock has held its shape. Run a finger along the edge — a rocking motion or a visible gap means the body itself has moved and a glass-only swap will not sit flush.
A dented or bent frame on an XS Max means the whole housing is replaced, because a new back cover cannot be bonded to a warped stainless-steel edge. Drop marks usually concentrate at the corners and around the SIM tray, where the metal is thinnest and takes the impact first. We lay the device on a machinist's flat plate and check the geometry before naming the job, so the estimate matches the work actually needed rather than the visible crack alone. That is why we check geometry against a flat surface before quoting — the price and part on the receipt then reflect the real job.
The XS Max bonds a rear panel to a stainless-steel chassis, with the Face ID module tucked beneath the top edge. Both details shape how the housing is worked on and why the seal behaves differently once opened.
The XS Max pairs a stainless mid-frame with a glued rear panel, and the Face ID module sits right beneath the top edge, so any housing work has to protect that assembly. The rear glass is fixed with a wide adhesive gasket rather than clips, which means heat and a controlled lift separate it from the chassis instead of force. The X, XS, XS Max and 11 Pro all use this steel-and-glass layout, while the aluminium-bodied XR flexes and dents differently after the same impact. On the Max, the camera ring and the True Tone sensor sit close to the rear edge, so a careless pry can reach the display flex or the flood illuminator. The metal shell is more rigid than the aluminium on the XR, so bends here are rarer but harder to correct — a warped chassis gets replaced, not straightened.
Once an XS Max is opened, factory water resistance is no longer guaranteed, even when we fit a fresh adhesive gasket during reassembly. The original seal is applied at controlled pressure in the plant, and a hand-fitted strip cannot reproduce that bond exactly. In our workshop we clean every trace of old adhesive from the channel, press a new seal evenly and let the device settle before the customer collects it. Treat the phone as splash-resistant afterwards and keep it away from pools and rain; the fresh strip restores the barrier mechanically but cannot be re-experienced to the original factory rating. Should the phone have had liquid contact before, mention it to the specialist when you hand it over — dampness alters the way the inside gets dried and inspected prior to fitting the new rear panel.
We run two workflows here: a laser pass that swaps only the cracked rear glass, and a full rebuild into a fresh frame. Below is what each one involves and what moves across.
When the job is glass-only, we use a laser to lift off the cracked rear panel, clean the chassis, then bond on a replacement; a full housing swap means transferring into the new shell the board, the battery, the cameras, the Taptic Engine, the speakers and the charging flex. The laser station heats the adhesive along the edge, so the stainless-steel body stays untouched and keeps its factory gaps around the buttons and SIM tray. A rebuild takes longer because every flex connector is unclipped, labelled and reseated in the same position. The laser path preserves the original fit, while a full rebuild is the only option when the body is damaged. This is how iPhone XS Max housing replacement in Astana is handled at our workshop.
| Work type | What we move or fit | What we check after |
|---|---|---|
| Rear panel only | Replacement cover, fresh adhesive gasket | Wireless charging, cameras, flash, microphone |
| Full housing | Logic board, battery, camera modules, Taptic Engine, speakers, flex cables | Face ID, True Tone, buttons, network, charging |
| Camera glass | New lens cover on the island | Camera focus, flash, dust seal |
| Frame assessment | Geometry check against a flat surface | Gaps, SIM tray fit, button travel |
An XS Max housing comes in two grades: original and aftermarket. The difference shows up in shade, gap fit and how the surface feels in the hand, and we lock your choice into the receipt before any work starts.
An original XS Max housing matches the factory colour and gap tolerances, while an aftermarket panel can differ slightly in shade and edge fit, so we show both before you decide. On a gold or silver model the tint shift is the first thing you notice: aftermarket coatings run a touch cooler or warmer than the factory finish, and the seam where the frame meets the panel can sit a fraction wider. We lay the new part out in its packaging next to your phone so you can compare the two under the same light, and 64% of our customers pick the original. Fit matters beyond looks — a cover that seats unevenly leaves a hairline gap where dust and moisture collect.
Yes — an XS Max can be moved into a housing in another colour, since frame and cover come as one unit while the internals don't depend on colour. The idea is simple: from the iPhone 8 onwards these phones have a glass back for wireless charging, so the colour sits only in the panel and frame being swapped, not in the board, cameras or display. A space grey phone can come back silver, and a scuffed gold one can return in a cleaner shade. What a colour change will not fix is a bent chassis or a worn button — those are separate calls. Changing colour is cosmetic rather than a repair — if the original frame is undamaged and only the panel is cracked, keeping the factory colour is usually the cleaner result.
How to book, how long the wait runs and what lands in your hands at the end — from the first photo on WhatsApp to the old housing travelling home with your paperwork.
WhatsApp us a picture showing the damage and within 5 minutes an engineer sends a quote back; before any work begins, the receipt locks in the price, part, turnaround and warranty for the iPhone XS Max housing replacement. We name a free time slot in the same message, so you pick the hour that suits you instead of queueing on the day. Drawing up that document takes about 2 minutes and lists every term in writing. The new housing is shown in factory packaging before installation, so you can confirm the colour and finish match what was agreed. Ask to see the old housing once it comes off — comparing it against the fresh one is the quickest way to spot a bent chassis that caused the original crack.
Most XS Max housing jobs are finished while you wait in the lounge with coffee and Wi-Fi, and a courier can be called if you would rather not come in. The waiting area suits the 72% of repairs we complete on the spot, and the engineer walks you through 32 functions afterwards — Face ID, True Tone, cameras, microphones, speakers, charging and network — in about 10 minutes. You leave with the device, the warranty card and the old housing. Book a slot on a weekday morning if you want the shortest wait — weekend and holiday hours are shorter, and the whole process from first contact to pickup usually takes under an hour.
The points below pull the whole job together — what decides the type of repair, what to inspect before and after, and what to keep once the phone is back in your hands.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionNo, both are stored on the logic board, which stays the same. After the swap, Settings — General — About shows exactly the same numbers. This also means your carrier and iCloud settings are unaffected.
Usually yes, housings for this model come with the lens cover already set in the frame. Ask the technician to show the part before installation so you can see the lens area is clean and unscratched. Photos are checked together after assembly.
Yes, the NFC hardware is carried over from your phone, so contactless payments should work as before. Antenna contacts must be seated properly during assembly, which is part of the post-repair check. If you like, test a payment terminal or a transit card right after pickup.
Yes, the SIM tray slot is in the frame and your eSIM lives on the board, so both lines stay. The engineer checks that the tray seats firmly and that the phone picks up the network. Bring the SIM card you use so it can be tested in place.
Even a small chip is worth fixing, because the glass is under tension and the crack tends to spread. A chipped corner also lets dust in around the camera and frame. The technician tells you after inspection whether the frame is straight enough to keep.
In most cases yes, provided the housing in your colour is available. Send a photo of the back on WhatsApp first and you will get a free time slot. You can wait in the waiting area with coffee and Wi-Fi while the work is done.
Самое неприятное — случилось перед поездкой. Проблема — экран погас. Приняли вечером, хотя до закрытия было минут десять. Вытащили и показали: матрица. В 35 000 уложился, как и обещали. Экран поставили новый, цвета нормальные. Ставлю пять. Сделали так, что и не придерёшься.
Алдымен интернеттен қарадым, кейін осында келдім. Ескі бөлшекті көрсетіп, қайтарып берді. Рахмет, ұсынамын)
Искал сервис, где дадут гарантию и чек. Позвонил насчёт iPhone XS Max. Проблема — треснул экран. Жандос Ш. посмотрел и честно сказал: менять не надо. Внешне не видно, что разбирали.
Жандос Ш. сам позвонил и сказал, что готово. Работает, даже лучше прежнего.
В Астана сервисов много, но по Apple берут не все. Уронила на плитку — и всё, выгорела подсветка. Жандос Ш. всё сделал при мне, за пятнадцать минут. Мастер вышел, послушал и сразу забрал в работу. Нужна была новая деталь: матрица. 16 000, и гарантия в комплекте. Экран поставили новый, цвета нормальные. Ни шума, ни запаха, всё штатно.
Problema — chernye piatna. Seichas rabotaet bez narekanii. Ekran iarkii, batareia derzhit.
The difference is not always visible, but it can be checked. An original panel is the one the manufacturer installs; an aftermarket copy costs about 35% less.
What “maximum capacity” means, why the phone shuts down in the cold, and how long a new battery lasts.
Power it off, skip the rice, and get the board checked before corrosion starts. Here is the short version of the first 30 minutes.
Most charging faults come from the cable, the port or the battery. Here is how to find the cause and get a free check.
iPad
MacBook
iMac
Mac mini and Studio
Apple Watch
AirPods
Apple Pencil
Apple TV
HomePod