
iPhone XR: cracked glass, image intact
The client dropped the phone on the bathroom tile — the glass cracked, but the image and touchscreen were fine. We separated the glass with heat, glued on a new one, and kept the original display.
The iPhone XR glass is smashed but the picture and touch work — we replace only the glass, with free diagnostics while you wait.

Sometimes only the top glass is damaged while the panel underneath is fine, and then a glass swap beats a whole new module.
Cracks run from a corner towards the centre, while the image beneath is clean, with no stripes or coloured blotches.
A corner or rim has broken off and the sharp edge scratches your finger, yet touch and backlight still work.
A finger glides over the whole screen with no gaps, so the touch layer is intact and need not be replaced.
You are happy with the colour and brightness of the native panel and would rather not swap it for a weaker one.
The labour price for the iPhone XR is in the table, and the technician states the total after inspecting the screen and choosing a part.
| Service | Original | Aftermarket |
|---|---|---|
| Glass replacement | 64 900 ₸ | 35 900 ₸ |
| Display replacement | 51 900 ₸ | 44 900 ₸ |
| Proximity sensor replacement | 46 900 ₸ | 27 900 ₸ |
| Front camera replacement | 49 900 ₸ | 27 900 ₸ |
| Battery replacement | 37 900 ₸ | 21 900 ₸ |
| Back glass replacement | 48 900 ₸ | 30 900 ₸ |
| Housing replacement | 89 900 ₸ | 49 900 ₸ |
| Camera glass replacement | 24 900 ₸ | 13 900 ₸ |
| Main camera replacement | 69 900 ₸ | 38 900 ₸ |
| Charging port replacement | 37 900 ₸ | 22 900 ₸ |
| Earpiece speaker replacement | 31 900 ₸ | 18 900 ₸ |
| Speaker replacement | 26 900 ₸ | 15 900 ₸ |
| Microphone replacement | 36 900 ₸ | 21 900 ₸ |
| Button replacement | 36 900 ₸ | 21 900 ₸ |
| Vibration motor replacement | 26 900 ₸ | 15 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 31 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 36 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 17 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 38 900 ₸per job | |
| Firmware flashingsoftware restore, no parts replaced | 10 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 36 900 ₸with parts | |
Original glass costs noticeably more than aftermarket, and the exact total depends on the condition of the panel.
The point is not to harm the original panel, so the glass is lifted gently, the base cleaned and the new glass bonded on.
The technician powers on the phone and looks for stripes, blotches and touch faults to confirm only the glass is broken.
The display assembly is detached from housing and board without damaging cables or the backlight connectors.
The glass is lifted off the panel with gentle heat, taking care to leave no dents or scratches on the panel.
Glue residue and glass dust are removed so the new glass lies flat, with no bubbles or specks.
The new glass is set on clear adhesive, held under a press, and any air bubbles are pushed out.
The module goes back, touch, brightness, colour and Face ID are checked, and the lower screws are fastened.
The choice between original and aftermarket glass affects clarity, scratch resistance and the price of the repair.


If the picture is fine, we keep your original panel and replace only the glass, explaining the benefit honestly.
Eleven years of repairs taught us to tell damage to a single glass from a fault that calls for the whole module.
The work carries a warranty up to 1 year, so if bubbles, dust under the glass or chips appear, you can come back.
If the panel is damaged too, the technician says so at once, since then replacing the whole screen makes more sense.
You keep the colour and brightness you are used to instead of swapping to a part that may look worse.
Delicate panel work goes to experienced specialists who are used to handling fragile layers.
We work in Astana and Almaty: weekdays 10:00 to 19:00, weekends and holidays 11:00 to 18:00.

The client dropped the phone on the bathroom tile — the glass cracked, but the image and touchscreen were fine. We separated the glass with heat, glued on a new one, and kept the original display.
The whole process — from a message to a finished phone. We give you the old screen.
Book a replacementSend a photo on WhatsApp and we'll tell you the price and time. Or just come in without an appointment.
We check Face ID and the logic board: sometimes after a drop it's not the screen but the flex cable that's at fault.
We write down the model, screen type (original or aftermarket), price and warranty.
We open the factory packaging in front of you and check the number against the receipt.
We remove the old screen, install the new one with water-resistant adhesive and transfer True Tone with a programmer.
Touch, brightness, Face ID, True Tone. You take the phone, the receipt and the old screen.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.If the panel is hurt, the whole module is replaced.
02With the screen off, the battery swap needs no extra steps.
03Dust in the speaker mesh muffles the caller's voice.
04After a fall, sensors near the top edge sometimes suffer.
05A bent frame stops the glass from seating evenly.
06A protector keeps the renewed screen looking clean.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone XR Glass Replacement in Astana With the Original LCD Kept
For iPhone XR glass replacement in Astana, iServices keeps your original LCD and Face ID intact when diagnostics confirm the display and touch layer are undamaged. We separate the cracked front glass, bond a new one on optical OCA, and check 32 functions before handover. The process usually takes less than an hour, with warranty up to 1 year.
A crack on the XR does not automatically mean a new screen assembly. First we check whether the image and the touch sensor survived the impact, and only then choose between glass and a full screen.
The XR screen is intact when the picture is even, with no dark spots, lines or discoloration, and input responds across the whole surface, corners included. Run a finger along every edge and open a white image at full brightness — grey smudges or a faint blue tint in one corner point to pressure damage under the glass. A single hairline crack near the speaker grille, with no dead zones and no flicker when you tilt the phone, usually means only the front glass took the hit. The digitizer is a separate film above the matrix, so it can keep working even when the outer pane is a spiderweb. A crack that runs over the edge often leaves that layer working but lets dust and moisture reach the panel underneath, so the damage can spread even while the screen still looks fine.
We recommend a full assembly when the panel shows dark patches, coloured lines or dead zones, because bonding new glass over a damaged matrix will not bring the picture back. A green or pink line across the screen, an ink-like blotch spreading from one corner, or a strip where taps stop registering all point to the panel itself rather than the cover glass. Pressing on the cracked area and watching the image ripple is another sign the display has lost its seal. We confirm this during free diagnostics in front of you, so the choice between glass and module is made prior to any work and fixed on the receipt. 64% of customers choose an original component once they see the difference on the bench.
The work moves through four stages: the display assembly comes out, the shattered glass is separated from the matrix, the old adhesive is cleaned away, and a new front glass is laminated onto optical OCA before reassembly and testing.
We take the module out, heat and separate the broken glass from the matrix, clean off the old adhesive, then bond the new cover glass on optical OCA and laminate it so no air stays between the layers. The OCA sheet is the part that decides the result: it is optically clear, matches the refractive index of the display, and cures evenly under pressure so no bubbles or haze appear in the viewing area. Heating is done gradually, because a fast temperature jump can leave a faint yellow patch on the polarizer that no cleaning removes. The matrix itself is never replaced during glass replacement in Astana, which is why the original picture quality and colour stay exactly as they were before the crack. This is how iPhone XR glass replacement in Astana goes when the front panel is bonded back onto the original matrix.
The whole process from first contact to pickup usually takes less than an hour, and 72% of our repairs are finished while the customer waits in the waiting area with coffee and Wi-Fi. A screen job on this model runs about 40 minutes of bench time, and the 32-function check that follows adds roughly 10 minutes, with Face ID, True Tone, cameras, microphones, speakers, charging and network all tested alongside you. Before any of that, the engineer looks at the device for 15 minutes at no charge and shows you what is broken. Send a photo of the damage on WhatsApp first, and an engineer replies within 5 minutes with a price and a free time slot, so you arrive when the workshop is ready for your device.
Replacing only the glass leaves the phone's own matrix and every sensor in place. Here is what exactly survives on the XR, and how the LCD model differs from its OLED siblings.
Face ID, True Tone and the original display stay untouched, because the sensor array and the matrix are not part of the glass being replaced, and the XR carries no 3D Touch layer to worry about at all. The True Tone sensors sit above the display, the front camera and infrared projector belong to the Face ID module, and the Home button with Touch ID stays exactly where it is during a glass swap. Our engineers work around these parts rather than over them, and the new front glass is bonded to the existing matrix instead of replacing it. After the repair you check Face ID, True Tone, cameras, microphones, speakers, charging and network together with the engineer, so any issue is caught before you leave.
The XR uses an LCD panel, which is thicker and more forgiving when the broken glass is separated, while OLED screens on the X and XS are thinner and far more sensitive to heat and pressure. Separating glass from the display means heating the adhesive to a controlled temperature and lifting the shards without flexing the matrix underneath; the extra layers in this panel type absorb small movements that would damage an OLED emitter. On the X and XS the same operation demands tighter heat control and a steadier hand, since the matrix sits closer to the glass and reacts to uneven pressure. That difference is why the same crack can be a routine glass job on an XR but a higher-risk procedure on an OLED model, and why the panel type is checked before quoting.
Two procedures solve different problems, and the table below shows what changes, what stays original and when each option is the right call.
| What changes | Glass replacement | Full module |
|---|---|---|
| Front glass | Fresh pane bonded on OCA | Fresh pane, part of assembly |
| Display matrix | Original, kept | Swapped out |
| Digitizer layer | Original, kept | Swapped out |
| Face ID and sensors | Left as they are | Left as they are |
| Best when | Picture and response are fine | Panel or digitizer is damaged |
A single crack or a chip with a working screen points to glass replacement, while a spider-web pattern with dead response zones or dark patches points to a module. Cracks that run across the front panel but leave the picture clean are the common case our technicians see at the bench in Astana. Once the matrix shows dead pixels, green lines or a digitizer that ignores swipes, bonding a fresh pane will not bring it back. We show the replacement part in factory packaging before installation and fix the part type, turnaround and warranty on the receipt, so you know exactly which option you paid for. Ask the engineer to run the response test on the bare panel before bonding — a two-minute check that settles the choice.
Quality shows at handover — in how clean the glass sits, how evenly the backlight glows and how the touch layer responds at the edges. Here is what to inspect and what the paperwork confirms.
Every job comes with cover up to 1 year, and the device is returned with the receipt, the card and the old part in a bag. Experienced technicians fill the receipt in before work starts, not after, so the part type, turnaround and cover term are already agreed while your phone is still in one piece. Ask for the original front panel or an aftermarket one by name — the document must state which went on, because that line is what the cover is checked against later. Keep the removed glass until you have used the phone for a few days; if a bubble or a dead corner appears, the old part plus the receipt settle the question in one visit. A courier can also bring the device back across the city once the work is signed off.
A short reference to keep the decision simple once the diagnosis is done and the damage has been assessed on the spot.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionThere is no point: new glass will not fix stripes and blotches. In that case replacing the whole display module is wiser, and the technician will explain why.
You keep the native panel with its familiar colours. But the method suits only an intact panel, so the screen is first checked on the powered-up phone.
There is, if it hides damage. The technician warns you beforehand, and you decide whether to accept re-bonding or choose a new module straight away.
Yes, the TrueDepth sensors and the earpiece in the notch stay in place. After assembly the engineer checks Face ID and the proximity sensor together with you.
Bubbles and specks come from dust or uneven adhesive during bonding. A careful job in a clean environment avoids them. If any appear later, bring the phone back: the work carries a warranty up to 1 year.
Yes, cracks open a path for moisture and dust to the display and further inside. Until the repair keep the phone away from rain, steam and the bathroom. New glass with fresh adhesive closes the gaps again.
Бағасын білмей тұрып, бірнеше жерге қоңырау шалдым. Телефонмен кеңестім, кейін апардым. Нәтижесіне ризамын.
Позвонила по объявлению, приехала на следующий день. Проблема — выгорела подсветка. Работает, как будто и не ломалось.

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