
iPhone X: cracked glass, touch still working
The client dropped the phone on tiles — the glass was covered in cracks, but the image and touch remained intact. We separated the glass with heat and bonded a new one, keeping the display.
Cracked front glass on iPhone X with the OLED intact? We replace just the glass, price confirmed in writing before work starts.

When replacing only the glass is enough: cracks with a clean picture, a chipped corner, scratches in the light or an edge lifting away.
The glass is a web of cracks, yet colours are even, there are no blotches and your finger works across the surface.
After landing on a corner a piece of glass fell out; the screen lives, but the shards scratch your fingers.
Deep grooves show when you look toward a lamp and get in the way of reading, while the panel works flawlessly.
A gap has opened along the rim, dust fills it, and a pale line runs around the perimeter.
The final cost of the job with new glass for the iPhone X is confirmed after free diagnostics — call us or send a photo on WhatsApp.
| Service | Original | Aftermarket |
|---|---|---|
| Display replacement | 55 900 ₸ | 33 900 ₸ |
| Proximity sensor replacement | 36 900 ₸ | 21 900 ₸ |
| Front camera replacement | 44 900 ₸ | 24 900 ₸ |
| Battery replacement | 39 900 ₸ | 22 900 ₸ |
| Back glass replacement | 38 900 ₸ | 24 900 ₸ |
| Housing replacement | 74 900 ₸ | 41 900 ₸ |
| Camera glass replacement | 22 900 ₸ | 12 900 ₸ |
| Main camera replacement | 55 900 ₸ | 30 900 ₸ |
| Charging port replacement | 31 900 ₸ | 18 900 ₸ |
| Earpiece speaker replacement | 36 900 ₸ | 21 900 ₸ |
| Speaker replacement | 32 900 ₸ | 19 900 ₸ |
| Microphone replacement | 34 900 ₸ | 20 900 ₸ |
| Button replacement | 37 900 ₸ | 22 900 ₸ |
| Vibration motor replacement | 36 900 ₸ | 21 900 ₸ |
| Other repairs | Price | |
| Face ID repairpaired to the board — no aftermarket | 32 900 ₸per job | |
| Water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 17 900 ₸per job | |
| Power controller replacementboard-level chip · microsoldering | 43 900 ₸with parts | |
| Wi-Fi module repairwireless module · board-level repair | 21 900 ₸with parts | |
| Logic board repairmicrosoldering · 1–3 days | 27 900 ₸per job | |
| Storage replacement and upgradememory chip installation | 53 900 ₸with parts | |
| Firmware flashingsoftware restore, no parts replaced | 15 900 ₸per job | |
If inspection shows the panel is damaged too, you learn it before the work starts and can choose another route.
How a glass-only swap on the X goes: panel inspection, warming and separation, cleaning, adhesive, bonding the glass and a test.

The technician lights the screen and looks for stripes, blotches and touch faults to decide whether the panel can stay.

The module is warmed and a thin wire parts the broken glass without harming the flexible film.

Glue residue and crumbs are carefully removed from the surface so the new glass lies flat.

A clear adhesive layer goes onto the panel, one that leaves no rainbow smears or bubbles.

The new glass is pressed on under pressure, driving air out, and the adhesive is allowed to set across the area.

The module returns to the body, and touch, brightness, colour and Face ID are tested before closing the phone.
The job is done by technicians who handle delicate bonding like this regularly.
Price for my modelBoth glasses cover the iPhone X panel but differ in clarity, coating and thickness, so how you use the phone matters.


What a client gets at our Astana branch: delicate handwork, an honest forecast of the result and a convenient reception schedule.
The job carries a warranty up to 1 year: if the glass starts to lift or smears appear, the technician looks at the phone again.
We have worked with Apple devices for 11 years and know how a flexible panel behaves when its glass is separated.
Experienced technicians do the bonding, and their care decides whether bubbles and smears stay off your screen.
If the panel is too damaged we will not gamble and will offer another route instead of a failed attempt.
We receive visitors Monday to Friday 10:00–19:00 and weekends and holidays 11:00–18:00, so you can come after work.
We are waiting in Astana; there is a service in Almaty too, so the warranty stays with you when you move.

The client dropped the phone on tiles — the glass was covered in cracks, but the image and touch remained intact. We separated the glass with heat and bonded a new one, keeping the display.
The whole process — from a message to a finished phone. We give you the old screen.
Book a replacementSend a photo on WhatsApp and we'll tell you the price and time. Or just come in without an appointment.
We check Face ID and the logic board: sometimes after a drop it's not the screen but the flex cable that's at fault.
We write down the model, screen type (original or aftermarket), price and warranty.
We open the factory packaging in front of you and check the number against the receipt.
We remove the old screen, install the new one with water-resistant adhesive and transfer True Tone with a programmer.
Touch, brightness, Face ID, True Tone. You take the phone, the receipt and the old screen.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.If the panel is damaged, we replace the whole module.
02With the screen off, it is convenient to fit a fresh battery.
03We replace a cracked lens cover separately from the module.
04A smashed rear cover is replaced without touching the screen.
05We clear dust from the grilles if sound has become duller.
06We see whether the sensors respond after work on the screen.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iPhone model. An engineer will reply on WhatsApp, give the price and today's available time.
iPhone X Glass Replacement in Astana with the Original Display Kept
At iServices in Astana, iPhone X glass replacement keeps your original OLED display and swaps only the cracked front glass, bonded back on optical OCA glue. We first confirm the matrix and touch layer are intact, then fix the part, turnaround and warranty on the receipt before work starts.
On iPhone X the front glass and the OLED layer are separate, so when the matrix is intact only the glass is swapped. The final call comes from an inspection, not from a photo.
We check the device in front of you for free for 15 minutes and show exactly what is broken, so the glass-or-module call is made on facts, not guesses. A clean, evenly lit picture with no distortion means the display under the crack is still working, and the digitizer responds across the whole surface. Hairline cracks, chips at the edge and a spiderweb pattern that stays on the surface usually stop at the glass. What matters is what you see while the screen is on: colour, brightness and touch response everywhere. A crack that runs across the picture but leaves the image clean usually means the matrix survived; a dark blotch spreading from the impact point is the signal to plan a full assembly.
If the screen shows green or purple patches, dead touch zones or lines under the glass, we tell you straight that a new module is the honest fix and a glass swap would only waste your time. Those symptoms sit in the matrix itself, and no amount of fresh glass on top will bring the picture or the touch back. Dead zones often appear along one edge or in a stripe where the impact landed, and patches grow slowly over days as the damaged pixels spread. On this handset the glass and the OLED are bonded, so separating them to judge the display happens only after the part is off. Damage is judged once the module is removed and the old glass is separated, so we agree the fallback with you before the work starts and never surprise you with a bigger bill mid-job.
The iPhone X was the first in the line with an OLED panel. That matrix is thinner and more heat-sensitive than the LCD on the 6–8 and XR, so separating the glass runs slower.
| Model group | Panel type | Separation difficulty | What it means for you |
|---|---|---|---|
| iPhone 6 – 8 Plus | LCD | Moderate | More tolerance to heat and pressure |
| iPhone XR | LCD | Moderate | Face ID model with an LCD panel |
| iPhone X, XS, XS Max | OLED | High | Thinner panel, tighter heat control needed |
We fix the part, the turnaround and the warranty on the receipt in about 2 minutes before any work begins, so the terms of the job are locked while your phone is still intact. The part is either original or aftermarket, and you choose which one before the technician touches the frame. On this panel the real risk sits in the heat stage: too much temperature and the matrix picks up pressure marks that no polishing removes. We say this out loud at the counter rather than after the fact, and our technicians work the separation slowly because of it. Naming the worst case up front is what separates a real workshop from a counter that promises a miracle and then blames the panel; you should hear the risk before you hand over the device, not after.
The work runs in clear steps, from lifting the module out to laminating fresh glass under vacuum, and each stage can be followed at the bench. Most of these jobs we finish while the customer waits in the lounge.
We take the module out, heat and separate the broken glass, clean the old adhesive off the OLED, then bond a new front glass on optical OCA glue and laminate it under vacuum to push out air. The panel sits on a heated plate until the adhesive softens, then a thin wire slices through the glue line without touching the matrix underneath. Cleaning comes next: every trace of old OCA is lifted off the OLED with a solvent and a plastic blade, because a single grain left behind turns into a bubble under pressure. The new glass then goes on with a fresh sheet of optically clear adhesive and into the vacuum laminator, which squeezes out air between the layers. This is how the iPhone X glass replacement Astana procedure keeps every layer clean from start to finish.
Send a photo of the damage on WhatsApp and an engineer replies within 5 minutes with a price and a free time slot, and the whole process from first contact to pickup usually takes less than an hour. The glass itself takes about 40 minutes at the bench, and 72% of repairs are finished while the customer waits in the lounge, which has coffee and Wi-Fi. Payment works by Kaspi, card or cash, and a courier can be called if you would rather not come in. Booking by photo saves a wasted trip, but the final call on glass versus module still happens at the bench, so leave a little room in your day for that check.
A glass swap is a layer-level job, not a full module replacement. The panel, the touch layer and every sensor above it stay in the phone, so the parts you rely on daily keep behaving as before the damage.
The Face ID sensor stack and the True Tone sensor sit above the display and are not part of the glass, so a glass swap leaves them exactly where they were. We keep the original OLED matrix and the touch layer untouched, which means colour rendition, brightness curve and the dot projector all remain factory units rather than aftermarket copies. The same principle covers the home button on models that have one: the sensor inside is never swapped out during glass work. Colour accuracy is the quiet benefit of keeping the original panel; a full aftermarket module often shifts white balance, which you notice on photos long before you notice anything else.
A screen protector is a thin stick-on sheet above the panel, while the front glass is the bonded top part of the module itself, and confusing the two is the most common reason people book the wrong repair. A protector takes scratches, absorbs impact and peels off in one piece; the front glass is glued to the panel with optical adhesive and cannot be removed at home without heat and a separating tool. If only the protector is chipped, peel it off and look at the glass underneath before assuming the worst; a clean surface there means you need a new protector, not a workshop visit.
Handover is not a formality. We walk you through every function together, so you see for yourself that the screen behaves exactly as it did prior to the damage.
You leave with the receipt, the guarantee card and the old glass, and coverage on the job runs up to 1 year. The receipt is printed before work starts and lists the part, the turnaround and the coverage terms, so nothing is agreed verbally. If you picked an original display assembly, the new module is shown to you in factory packaging prior to installation, and the removed glass goes back to you in the same visit. Keep that old piece until the covered period ends: it is the simplest proof of what came off the device if a question ever arises about the work. Our engineers hand over the documents at the counter, not by email later.
The glass on an iPhone X is a separate part, and that single fact shapes everything worth remembering before you book the work.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionNo, a screen protector is an extra layer you stick on top and can peel off yourself. Glass replacement removes the cracked factory glass bonded to the OLED and bonds a new one in its place. If only your protector is cracked, just swap the protector.
No, the XS Max has a larger 6.5-inch screen, while the iPhone X has a 5.8-inch one, so their glass is different in size and shape. Mention the exact model when asking about the part. You can find it in Settings, General, About.
For a short while, yes, but cracks tend to spread and let in dust and moisture that can reach the OLED underneath. Small glass splinters can also cut your finger. A clear protector over the crack helps until the visit.
Yes, the OLED film is thin, and even careful separation sometimes leaves a defect. So the risks are explained beforehand and the decision stays with you.
In most cases yes, because the original display assembly stays in the phone and only the outer glass is new. Press an app icon firmly at pickup to check the response. If the panel itself is damaged, a full display replacement is the answer instead.
Look for dust specks or bubbles under the glass, a lifting edge and touch dead zones near the corners. Avoid heat and pressure in a tight pocket for the first days. If anything appears, bring it back: the work carries a warranty up to 1 year.
Оставила заявку на iPhone X. Проблема — чёрные пятна. Работает, даже лучше прежнего
Смотрел отзывы в 2ГИС, выбрал по адекватности. Приехал с iPhone X, как есть. Проблема — треснул экран. Жандос Ш. отсоветовал дорогой ремонт, предложил простой. Про i service узнал от коллеги из офиса. Дома включил, всё на месте
Телефонмен кеңестім, кейін апардым. Мастер бәрін түсіндірді. Кепілдік берді, бұл маңызды. Бағаны алдын ала айтты, соңында өзгермеді. Нәтижесіне ризамын.
Sdal iPhone X masteru. Problema — bitye pikseli. Zhandos Sh. — master ot boga, esli mozhno tak skazat. Master vyshel, poslushal i srazu zabral v rabotu. Zamena: matritsa. Skazali 13 500 po telefonu, stolko i vyshlo. Pomeniali matritsu, bitykh pikselei net. Priiatno udivlen. Vse chetko, bez siurprizov.

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