ЛЦ
Лея Ц.Заказ № ЗК‑IS‑•••61 · 27 May 2026
iPhone 17 Pro · screen
Проблема — треснул экран. Бақмухаммед С. всё сделал при мне, за пятнадцать минут. Ни разу не пожалела.
iServices customer review, in Russian
Apple Service Center Reviews in Astana
Looking for a repair shop you can rely on? We offer free diagnostics right before your eyes, plus a clear price printed on your receipt.
4.9
iServices network rating on Google Maps, wikicity and our website
2 028 reviews
Service center reviews in Astana from our customers
Customer reviews left after an order, stored in the service's CRM. During preparation for publication only gender forms were corrected; there are no star ratings, so they are not included in the Google Maps and wikicity score.
АЮ
Айнұр Ю.Заказ № ЗК‑IS‑•••24 · 27 May 2026
AirPods Pro (2-го поколения) · water damage
Обратился по поводу AirPods Pro 2. Проблема — не подключаються. Ғалымжан С. посмотрел и честно сказал: менять не надо. Позвонил, описал проблему, сказали привозить — посмотрят. Все функции проверил — работают.
iServices customer review, in Russian
КЦ
Клавдия Ц.Заказ № ЗК‑IS‑•••83 · 26 May 2026
Apple Watch Series 10 · screen
Позвонила в три места, здесь внятно объяснили по цене. Записалась на ремонт Apple Watch Series 10. Проблема — не работает дисплей. Приняли, объяснили, что и почему. Обошлось заменой: стекло. Сейчас работает без нареканий.
iServices customer review, in Russian
АЯ
Асылжан Я.Заказ № IS‑•••69 · 24 May 2026
Mac mini (M2, 2023) · water damage
Залил кофе, и через день — шумит. Диагностику сделали при мне. Вытащили и показали: блок питания. За такую работу 50 000 — адекватно. Пять баллов. Дома включил, всё на месте.
iServices customer review, in Russian
НЕ
Нурбек Е.Заказ № ISV‑•••10 · 24 May 2026
Apple Watch Series 9
Ғалымжан С. принял без вопросов, хотя был без записи. Функционирует, тьфу-тьфу.
iServices customer review, in Russian
ЛИ
Лаура И.Заказ № IS•••98 · 23 May 2026
iPhone 13 Pro · water damage
Искала сервис, где дадут гарантию и чек. Проблема — попала вода. Сейчас работает без нареканий.
iServices customer review, in Russian
ИЮ
Инжу Ю.Заказ № ЗК‑IS‑•••69 · 23 May 2026
iPhone 11 · camera
До этого обращался в сервис у дома, там только развели руками. Не ожидал, что придётся искать сервис по Apple. Проблема — дрожит картинка. Мастер сам предложил забрать технику позже. Замена: модуль камеры. В другом месте просили на треть больше. Поменяли модуль камеры, фото снова чёткие. Пять баллов. Ни шума, ни запаха, всё штатно
iServices customer review, in Russian
АЩ
Анель Щ.Заказ № IS‑•••34 · 22 May 2026
iPad Pro 13″ (M4) · screen
Проблема — не работает тач. Всё чётко, без сюрпризов. Экран яркий, батарея держит.
iServices customer review, in Russian
ГВ
Гаухар В.Заказ № IS‑•••80 · 20 May 2026
iPhone 13 Pro Max
До этого обращался в сервис у дома, там только развели руками. Просто перестало работать: не держит заряд. Третий месяц — никаких проблем.
iServices customer review, in Russian
ЕЖ
Ерасыл Ж.Заказ № IS‑•••99 · 20 May 2026
iPad mini (A17 Pro) · screen
Смотрел отзывы в 2ГИС, выбрал по адекватности. Думал, проще новое купить. Проблема — треснул экран. Назвали срок — два дня, уложились. Вскрытие показало: аккумулятор. Внешне не видно, что разбирали.
iServices customer review, in Russian
РД
Руслан Д.Заказ № ЗК‑IS‑•••05 · 20 May 2026
iPhone 11 Pro Max · battery
Искал сервис, где дадут гарантию и чек. Проблема — вздулся корпус. Внешне не видно, что разбирали)
iServices customer review, in Russian
ЭК
Эмма К.Заказ № IS‑•••10 · 19 May 2026
iPhone 17 Pro Max · sound
Сдала iPhone 17 Pro Max мастеру. Проблема — хрипит динамик. Ғалымжан С. отсоветовал дорогой ремонт, предложил простой. Привезла на такси, приняли без вопросов. Нужна была новая деталь: плата. Заплатила 36 500 тенге, и всё. Достойно сделали. Внешне не видно, что разбирали.
iServices customer review, in Russian
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Apple repairs named in Astana service reviews
1 / 10
Tuesday, October 14
9:41
Tuesday, October 14
9:41
iPhone 15 Pro: screen after a fall
- Problem
- The screen is cracked, the bottom third doesn't respond to touch. Face ID works.
- What we did
- Installed an original display, transferred True Tone, checked 32 functions.
40 minthe client waited in the waiting area
I want the sameBefore photo: MacBook board with corrosion after coffee
After photo: board after ultrasonic cleaning
BeforeAfterMacBook Air M2: coffee spill
- Problem
- Coffee spilled on the keyboard, the laptop won't turn on. Another service suggested replacing the board for 520 000 ₸.
- What we did
- Cleaned the board in an ultrasonic bath, replaced 2 power controllers and the top case. The data was preserved.
−431 000 ₸against board replacement
I want the sameBefore photo: the swollen battery of iPhone 13
After photo: a new battery
BeforeAfteriPhone 13: died by midday
- Problem
- Capacity 71%, the phone shuts down in the cold at 30% charge. The battery has swollen and started to lift the screen.
- What we did
- Replaced the battery and transferred the controller data — iOS shows the capacity without warnings.
+29%capacity, a day without charging
I want the sameBefore photo: cracked iPad glass
After photo: iPad with a new display
BeforeAfteriPad Air M2: dropped from a table
- Problem
- The glass is covered in a web of cracks, the touchscreen responds intermittently.
- What we did
- Replaced the glass with the display, checked Apple Pencil and Touch ID. The courier picked it up and brought it back.
1 daythe client didn't leave home
I want the samePhoto before: cracked watch glass
Photo after: watch with new glass
BeforeAfterApple Watch Series 9: crack in the glass
- Problem
- A crack across the whole screen, the image and touch sensor are intact.
- What we did
- We only re-glued the glass — the display was not replaced. We restored the seal and checked it in a pressure chamber.
−30 000 ₸against display replacement
I want the sameBefore photo: dusty MacBook fan
After photo: clean fan
BeforeAfterMacBook Pro 14 M3: noisy and overheating
- Problem
- Under load 98 °C, fans at maximum, Final Cut lags.
- What we did
- Cleaned the fans and heatsink, replaced the thermal paste and thermal pads.
−27 °Cunder load in Final Cut
I want the sameBefore photo: broken back cover
After photo: new back cover
BeforeAfteriPhone 14 Pro: broken back cover
- Problem
- The back glass is cracked, the shards catch on clothing, and MagSafe holds weakly.
- What we did
- Removed the old glass with a laser, fitted new glass matching the body colour, and checked MagSafe and wireless charging.
60 minMagSafe holds like new
I want the samePhoto before: cracked camera glass
Photo after: new camera glass
BeforeAfteriPhone 13: cracked camera glass
- Problem
- A crack in the main camera glass, glare and haze in photos.
- What we did
- We replaced the lens glass and checked autofocus and stabilization on the stand.
20 minphotos are sharp again
I want the samePhoto before: green line on the iPhone screen
Photo after: new screen
BeforeAfteriPhone 14 Pro: green line after a drop
- Problem
- The glass is intact, but a green stripe runs across the screen and a black spot is growing in the corner.
- What we did
- Replaced the display module with an original one, transferred True Tone, and checked Face ID.
40 minscreen like new
I want the sameBefore photo: Lightning port clogged with lint
Photo after: clean connector
BeforeAfteriPhone 11: won't charge
- Problem
- It only charges at an angle, the cable falls out. Inside the connector there is a dense layer of pocket lint.
- What we did
- We cleaned the connector, one contact was bent — we replaced the charging flex cable and checked fast charging.
40 mincharges on the first try
I want the sameFrom message to review at our Astana service
Usually the whole process takes less than an hour. Board repair — 1–3 days.
Book a repair- Step 15 min
Message or call
You send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
- Step 215 min
Free diagnostics
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
- Step 32 min
Price in the receipt
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
- Step 420–40 min
Repair while you wait
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
- Step 510 min
Checking 32 functions
Face ID, True Tone, cameras, microphones, speakers, charging, network. You check them together with the engineer.
- Step 6warranty up to 1 year
Pick up your device
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Meet the iServices team
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
1 / 6
BS
Photo: Bakmukhammed S.
Photo: Bakmukhammed S.Bakmukhammed S.
on-site iPhone technician
13years of experience
4.93rating, 107 reviews
GS
Photo: Galymzhan S.
Photo: Galymzhan S.Galymzhan S.
iPhone repair technician
8years of experience
4.79rating, 90 reviews
ZS
Photo: Zhandos Sh.
Photo: Zhandos Sh.Zhandos Sh.
iPhone screen replacement technician
6years of experience
4.65rating, 112 reviews
DT
Photo: Darkhan T.
Photo: Darkhan T.Darkhan T.
iPhone firmware technician
8years of experience
4.44rating, 19 reviews
KS
Photo: Kudiret S.
Photo: Kudiret S.Kudiret S.
iCloud unlock specialist
10years of experience
4.37rating, 100 reviews
KA
Photo: Kamran A.
Photo: Kamran A.Kamran A.
MacBook repair technician
4years of experience
4.33rating, 117 reviews
“If the repair didn’t suit you or you have a complaint, write to me personally.”
Bakmukhammed S.on-site iPhone technician · +7 701 333-47-01
Apple service center reviews in Astana from real customers
Send a photo of the fault and the device model. An engineer will reply on WhatsApp, give the price and available time — no calls or forms.
- 5 minAn engineer replies and names the price
- 0 ₸Diagnostics in front of you in 15 minutes
- 30 minMost repairs — while you wait
Apple Repair Service Reviews in Astana and What You Can Check Yourself
In short
Read Apple service center reviews in Astana carefully: iServices is a direct repair provider with its own technicians, not an aggregator. We completed 46,000+ repairs over 11 years, and 72% finish while the customer waits. Every repair is documented on a receipt before work starts, with warranty up to 1 year.
What Real Apple Repair Service Customer Reviews Typically Cover
Genuine feedback about service work almost always circles back to the same checkable things: the final price, the installed component, the turnaround and the paperwork.
The Details People Mention Most Often
- The final price: accounts name quoted versus charged amounts and whether they matched.
- The installed part: notes specify original or aftermarket and describe factory packaging before installation.
- The paperwork: detailed accounts bring up the receipt, the warranty card, and getting the old part back at pickup.
Signals That Separate Experience From Advertising
A trustworthy account names a specific device, fault and outcome, rather than praising the shop in general terms. Look for a model — iPhone 13, MacBook Air, iPad — plus the symptom and what changed afterwards. Notes describing the pickup check are easiest to verify, because you can repeat the same check yourself. Vague praise with no device, no fault and no number tells you nothing about how the shop works. Even a negative account is useful when it states the quote, the part chosen and the hours lost — facts you can compare against your own estimate. A review listing what the customer tested at handover, from Face ID and True Tone to cameras, microphones, speakers, charging and network, gives you a checklist for your own visit.
How We Document Every Repair Before It Starts, Apple Repair Service Reviews
The strongest reviews describe a process a customer could follow step by step. Here is the one we follow on every job.
From WhatsApp Photo to Signed Receipt
- Photo and quote: an engineer replies on WhatsApp within 5 minutes and quotes from a photo.
- Fixed terms: before any work starts, the receipt lists the price, the part used, how long it takes and the warranty — issued within 2 minutes.
- Part shown first: the new component arrives in factory packaging and is opened before installation.
- Nothing hidden: the signed receipt locks the agreed figure, so you pay what you agreed.
What You Leave With at Pickup
| Item at pickup | What it confirms | Why keep it |
|---|---|---|
| Receipt | Price, component, turnaround, warranty | Proof of agreed terms |
| Warranty card | Warranty up to 1 year | Basis for a repeat claim |
| Old part | The component was replaced | Independent check |
| Device check | 32 functions tested | Confirms the work works |
What You Can Verify Yourself During a Visit
You can read Apple service center reviews in Astana all you like, yet a brief visit lets you verify those same points yourself. These are the things worth checking.
The 32-Function Check Explained
- True Tone, Face ID, cameras: after the repair an engineer checks them together with you — roughly 10 minutes in all.
- Microphones, speakers, charging, network: each is tested on the spot while we hold the device.
- Your own turn: repeat the check before leaving — faults spotted on site are fixed faster.
Original or Aftermarket Part
| Option | What you see at fitting | Where it is recorded |
|---|---|---|
| Original | Factory packaging, shown to you | Receipt |
| Aftermarket | Factory packaging, shown to you | Receipt |
| Your decision | Made before the device is opened | Signed copy |
Who Actually Performs the Repair
A review is only as reliable as the shop behind it. This section explains who does the job and why that matters for your warranty.
Direct Provider, Not an Aggregator
- Direct provider: iServices repairs in-house with its own technicians and workshop, not an aggregator or middleman.
- One team, one responsibility: the same engineers diagnose, fix and honour the warranty.
- No handover risk: your device never goes to an unknown third party; timeline and paperwork stay with one accountable workshop.
46,000 Repairs Across Eleven Years Behind the Counter
- Track record: 11 years, 46,000+ jobs in Almaty and Astana, experienced technicians, microscope board work.
- Repetition over volume: repeating faults matter more than volume, so screen or battery work is done while you wait.
- Practical effect: familiar faults diagnosed in 15 minutes, most jobs 20–40 minutes, estimate matches known work.
Timing, Payment and Weekend Visits
Most people want to know how long they will be without a phone and how to pay. Here are the practical details we share in advance.
How Long the Job Takes
| Repair | Time typical | On-site wait |
|---|---|---|
| Screen iPhone | 40 minutes | Yes |
| Battery iPhone | 25 minutes | Yes |
| Glass camera | 20 minutes | Yes |
| iPad or MacBook | from 1 hour up to 1 day | Usually not |
Working Hours and Payment Options
- Weekday hours: Monday to Friday, 10:00–19:00, with an engineer replying on WhatsApp within 5 minutes.
- Weekends and holidays: the workshop runs 11:00–18:00, so a Saturday visit suits most jobs.
- Payment: Kaspi, card or cash are all accepted at pickup.
Summary: Apple Service Center Reviews
A good review tells you what was fixed, how long it took and what was promised in writing. Here is the short summary.
- Read for specifics: in reviews, search for the price, the component, how long it took and the warranty — praise alone tells you little.
- Get it in writing: the receipt must show the price, the component, how long it takes and the warranty, all confirmed prior to any work.
- Check the handover: confirm the old component returns and the device is tested in front of you.
- Ask who does the work: find out if the shop repairs in-house or uses a third party.
- Match time to the job: common faults finish while you wait; board-level work takes days.
Common questions regarding reviews of Apple service centers
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionHow do I report a fake review about an Astana repair shop?
Use the report button on the platform and briefly explain why you think the review is not genuine. Moderators decide whether to remove it.
Should I trust Apple repair reviews in Astana that are several years old?
Treat them as background only: staff, parts and procedures change over time. Give more weight to recent reviews that describe a device similar to yours.
Can I review a repair without sharing personal details?
Yes, use a nickname and describe the device and the fault without your phone number, address or receipt number. That is enough for other readers to judge your experience.
Can I update my review if the problem returns after the repair in Astana?
Yes, most platforms let you edit a review or add a new comment. Describe what happened and how the workshop responded, so readers see the whole story.
Do the Almaty and Astana branches have separate ratings?
On map services each branch usually has its own card and rating. Check the reviews for the Astana address specifically, since that is the team you will deal with.
How many reviews are enough to judge a workshop in Astana?
There is no magic number, but a steady stream of detailed reviews over a long period says more than a burst of short ones. Read several recent positive and critical reviews before deciding.
How to find our Astana service center
- Address
- Astana, Kabanbay Batyr Ave., 7/2
- Opening hours
- Mon–Fri 10:00–19:00Sat–Sun 11:00–18:00
- Phone and messengers
- +7 727 339-99-12WhatsApp: +7 701 333-47-01
Apple repair reading on the way to our Astana reviews
All articles1 / 4
When to Replace an iPhone Battery
What “maximum capacity” means, why the phone shuts down in the cold, and how long a new battery lasts.
Original iPhone screen vs an aftermarket one
The difference is not always visible, but it can be checked. An original panel is the one the manufacturer installs; an aftermarket copy costs about 35% less.
What to do first if your iPhone dropped in water
Power it off, skip the rice, and get the board checked before corrosion starts. Here is the short version of the first 30 minutes.
MacBook overheating
Why your MacBook runs hot and loud, and whether cleaning solves it or the board needs repair.