
iPhone 13: lost signal and Wi-Fi
A client from Astana complained that the phone stopped catching signal and wouldn't connect to Wi-Fi. We restored the modem and Wi-Fi module on the board, checked the connection — everything works.
Your iPhone shows "No Service" or can't see the SIM — we'll find the modem fault on the board, and you'll be back online in 1–3 days.




A cellular module fault is easy to recognise: the phone keeps hunting for a network, reports no SIM or drops signal on the move.
Instead of signal bars the screen corner shows a long Searching message, and calls and mobile data are out of reach.
The tray is seated properly and the SIM is fine, yet the iPhone insists there is no card, and a restart changes nothing.
The network comes and goes for no reason, and mobile data resets itself every few minutes.
The phone used to hold a signal, but after an impact or a spill it has none, even though Wi‑Fi still works.
We name the final cost after a free diagnostic, because the amount depends on the model and on what exactly has failed.
| Service | Original | Aftermarket |
|---|---|---|
| iPhone display replacement | 16 900 ₸ | 10 900 ₸ |
| iPhone display glass replacement | 19 900 ₸ | 10 900 ₸ |
| iPhone battery replacement | 9 900 ₸ | 5 990 ₸ |
| iPhone back glass replacement | 34 900 ₸ | 21 900 ₸ |
| iPhone housing replacement | 19 900 ₸ | 10 900 ₸ |
| iPhone camera glass replacement | 12 900 ₸ | 6 990 ₸ |
| iPhone main camera replacement | 11 900 ₸ | 6 490 ₸ |
| iPhone front camera replacement | 11 900 ₸ | 6 490 ₸ |
| iPhone Home button replacement | 9 900 ₸ | 5 990 ₸ |
| iPhone charging port replacement | 11 900 ₸ | 6 990 ₸ |
| iPhone earpiece speaker replacement | 11 900 ₸ | 6 990 ₸ |
| iPhone microphone replacement | 11 900 ₸ | 6 990 ₸ |
| iPhone button replacement | 10 900 ₸ | 6 490 ₸ |
| iPhone vibration motor replacement | 10 900 ₸ | 6 490 ₸ |
| iPhone proximity sensor replacement | 14 900 ₸ | 8 900 ₸ |
| iPhone flex cable replacement | 11 900 ₸ | 8 900 ₸ |
| Other repairs | Price | |
| iPhone 17 Pro Max modem repairboard-level chip · microsoldering | 140 900 ₸with parts | |
| iPhone 17 Pro modem repairboard-level chip · microsoldering | 183 900 ₸with parts | |
| iPhone 16 modem repairboard-level chip · microsoldering | 112 900 ₸with parts | |
| iPhone 12 modem repairboard-level chip · microsoldering | 57 900 ₸with parts | |
| iPhone 7 modem repairboard-level chip · microsoldering | 26 900 ₸with parts | |
| iPhone SE modem repairboard-level chip · microsoldering | 23 900 ₸with parts | |
| iPhone 6 Plus modem repairboard-level chip · microsoldering | 23 900 ₸with parts | |
| iPhone 6 modem repairboard-level chip · microsoldering | 22 900 ₸with parts | |
| iPhone Wi-Fi module repairwireless module · board-level repair | 10 900 ₸with parts | |
| iPhone logic board repairmicrosoldering · 1–3 days | 27 900 ₸per job | |
| iPhone Face ID repairpaired to the board — no aftermarket | 31 900 ₸per job | |
| iPhone Touch ID repairpaired to the board — no aftermarket | 12 900 ₸per job | |
| iPhone water damage cleaningcorrosion cleaning · diagnostics up to 2 days | 8 900 ₸per job | |
| iPhone power controller replacementboard-level chip · microsoldering | 13 900 ₸with parts | |
| iPhone audio codec replacementboard-level chip · microsoldering | 23 900 ₸with parts | |
| iPhone storage replacement and upgradememory chip installation | 15 900 ₸with parts | |
| iPhone firmware flashingsoftware restore, no parts replaced | 4 990 ₸per job | |
| iPhone 17 Air modem repairboard-level chip · microsoldering | 87 900 ₸with parts | |
| iPhone 17 modem repairboard-level chip · microsoldering | 140 900 ₸with parts | |
| iPhone 16 Plus modem repairboard-level chip · microsoldering | 112 900 ₸with parts | |
| iPhone 16e modem repairboard-level chip · microsoldering | 78 900 ₸with parts | |
| iPhone 15 modem repairboard-level chip · microsoldering | 83 900 ₸with parts | |
| iPhone 14 modem repairboard-level chip · microsoldering | 78 900 ₸with parts | |
| iPhone 12 Pro Max modem repairboard-level chip · microsoldering | 61 900 ₸with parts | |
| iPhone 12 Pro modem repairboard-level chip · microsoldering | 47 900 ₸with parts | |
| iPhone 12 mini modem repairboard-level chip · microsoldering | 39 900 ₸with parts | |
| iPhone SE 2 modem repairboard-level chip · microsoldering | 33 900 ₸with parts | |
| iPhone 8 modem repairboard-level chip · microsoldering | 33 900 ₸with parts | |
| iPhone 7 Plus modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| iPhone 6s modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| iPhone 5s modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
| iPhone 5c modem repairboard-level chip · microsoldering | 19 900 ₸with parts | |
The exact cost is given after diagnosing the board, because the cause of the fault varies.
The work starts with checking the SIM and tray, moves on to board and antenna diagnostics and ends with a signal test.

We rule out simple causes first: try another SIM, clean the tray contacts and refresh the carrier settings.

Under a microscope we inspect the modem's power lines, the antenna connectors and any oxidation around the chip.

We test the cables, antenna contacts and filters, because a lost signal often comes from something other than the chip.

If the modem chip itself is to blame, we lift it carefully with hot air and solder a new one onto the same pads.

We tidy up the system, update iOS and confirm the modem sees the carrier and the IMEI.

We check a call, an SMS and mobile data before the phone goes back to its owner.
A experienced technician does the work, and a warranty applies to it.
Price for my modelThe technician first finds where the break is and only then decides whether the chip needs to be replaced.


We go from simple to complex and speak straight about the chances of a repair, without promising too much.
We have repaired iPhones for eleven years, so we can tell a simple cause of a lost network from a genuine board defect.
The finished work is covered by a warranty up to 1 year, and the technician explains the full terms before the repair.
Boards and chips are handled by experienced technicians who are used to working under a microscope.
We do not rush to replace the chip: SIM, settings and antennas come first, so you do not pay for what you do not need.
We are waiting on weekdays from 10:00 to 19:00, and on Saturday, Sunday and holidays from 11:00 to 18:00.
If the signal cannot be restored, the technician says so after diagnostics and does not promise the impossible.

A client from Astana complained that the phone stopped catching signal and wouldn't connect to Wi-Fi. We restored the modem and Wi-Fi module on the board, checked the connection — everything works.

The customer brought the phone in after a trip out of town: the signal kept dropping, and Wi-Fi wouldn't turn on at all. We restored the modem and the Wi-Fi module on the board, checked the connection — the phone picks up the network and connects to Wi-Fi again.
The whole journey — from a message to a finished phone. The repair takes 1–3 days — we provide a loaner phone for that time.
Book a repairYou message us on WhatsApp with the model and what happened — we give you the price and time. Or you come in without an appointment.
We check the network, SIM card, and antennas: sometimes the antenna is at fault, not the modem.
We note the model, the part (original or aftermarket), the price, the timeframe, and the warranty.
We open the factory packaging in front of you and check the number against the receipt.
We work on the modem on the board under a microscope. We will provide a replacement phone for the duration of the repair.
Network, calls, mobile data, SIM card. You get the phone and the receipt.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Bakmukhammed S.
Photo: Galymzhan S.
Photo: Zhandos Sh.
Photo: Darkhan T.
Photo: Kudiret S.We swap a bent or worn tray if the contact is weak.
02We test and solder the Wi‑Fi section if it drops out too.
03A fresh battery can be fitted while the phone is open.
04We remove oxidation around the modem, filters and antenna contacts.
05We reinstall the system and the carrier settings.
06Useful if charging misbehaves along with the signal.
iPhone GSM Module Repair in Astana with a Free On-Site Check
For an iPhone stuck on Searching, iServices runs iPhone GSM module repair that owners in Astana can watch: a free 15-minute check in front of you, the part fixed on the receipt before work, and a warranty up to 1 year. Board-level modem jobs take 1–3 days.
The connection rarely dies without a warning. The handset shows three different statuses, and each one points to a different node in the chain — from the SIM tray to the radio component itself.
"No SIM" points at the card reader or the tray, "Searching" means the radio cannot lock onto a tower, and "No Service" usually means it is not registering at all. The card reader is a mechanical part: a bent tray or worn contacts break the link between the SIM and the logic, so the handset never sees the card. "Searching" sits one level deeper — the transceiver is alive but cannot hold a cell, which is why the device keeps scanning and draining the battery in the process. "No Service" is a failure to register on any network, even a strong one. A status that flips between "Searching" and a single bar when you press the frame is a classic sign of a cracked solder joint, not a dead component — worth mentioning at the counter, because it changes the diagnosis.
Signal that vanishes when the device warms up or when you press the back cover points to a mechanical fault under the shield rather than a software glitch. A drop of half a metre onto tile is enough to crack the solder under the radio shield or the antenna spring contacts, and the damage stays hidden until the joint starts to separate. Heat expands the substrate and opens a hairline crack; that is why the unit "works fine in the morning" and loses the network by lunch. The same pattern appears after a previous repair where the shield was bent back into place. Bring the handset in with the symptom described in detail — when it drops, how often, whether Wi-Fi stays on — and the technician will target the exact joint instead of replacing the whole module.
Four checks at home separate a software glitch from a hardware fault and save you a trip — or show straight away that a technician is needed.
We ask every customer to open Settings, General, About and read the modem firmware line aloud — an empty or missing value is the clearest home signal of a hardware modem fault. The same screen shows the IMEI, the carrier and the iOS build, so one glance covers three questions at once. A firmware string that appears only after the phone cools down tells the engineer the chip still answers, so the fix may be a reball rather than a replacement. If you are weighing up iPhone GSM module repair options in Astana, this reading is the detail worth bringing along — and the fastest way to compare quotes. On our bench in Astana, customers who bring that detail in advance skip the guesswork stage entirely, and the free 15-minute diagnostic in front of you confirms the reading on the spot.
The same "No Service" on the screen can come from three different nodes, and the work behind each one differs in complexity and turnaround. Matching the symptom to the part is the first step.
| What you see | Likely part | What the job involves |
|---|---|---|
| Weak signal, better by a window | Antenna flex or frame contact | Flex or contact replacement |
| "No SIM" with a known-good card | SIM reader or tray | Reader or tray service |
| "Searching" loop, empty firmware | Modem or its power circuit | Board-level repair under microscope |
| Signal drops on heat or pressure | Solder under the modem shield | Reball or chip replacement |
| No network after water | Corroded modem traces | Corrosion cleanup and trace repair |
We check the device in front of you for 15 minutes, free of charge, and show which node is failing before any part is ordered. The engineer runs the phone on a lab power supply and watches the current draw as the radio wakes: a clean spike means the chip still works, a flat line or a short points to the power circuit around it. Under the microscope we look for cracked solder under the modem shield and corrosion on the traces, which a screen test alone never reveals. That reading decides whether the job is a flex swap or board-level work. A current draw that spikes when the radio wakes tells us the chip is alive, which changes the plan from replacement to reballing — and saves the cost of a part you may not need.
The work happens on the logic itself, under a microscope, and its scope depends on how the substrate of a given generation is built. Below is the layout map and the realistic timing.
| Generation | Board layout | What the repair involves |
|---|---|---|
| iPhone 6, 6s, SE | Single layer | Direct access to the radio chip |
| iPhone 7, 7 Plus | Single layer, known network faults | Radio and audio circuit check |
| iPhone 8, X to 11 | Two layers | Layer split, then radio work |
| Newer models with eSIM | Two layers | Radio work plus eSIM check |
Board-level modem work at iServices usually takes 1–3 days, because reballing or moving a chip from a donor board is done under a microscope and then tested. The engineer removes the chip, cleans the pads, reflows the solder balls and seats it back, or takes a working chip from a donor board when the original is beyond recovery. Every unit then goes through a network and function test before it leaves the bench. A donor chip is only used when the original cannot be revived; keeping the original part preserves the phone's identity data, which matters for eSIM. Ask which route your unit needs at the quote stage — the answer changes the timeline you plan around.
The amount of work depends on the condition of the logic substrate and on whether a donor part is available, and we verify the result against a function list together with the owner.
The scope of the job depends on the model, whether the radio component can be reballed or must be replaced, donor availability and how much corrosion the logic substrate carries. On newer two-layer layouts the chip sits under a shield that has to be lifted first, which adds bench time; on older single-layer designs the same element is easier to reach. A donor unit with matching silicon is the deciding factor for a swap — without one, we reball the existing part instead. Water damage is the slowest case: liquid eats the thin traces around the chip, and those lines need rebuilding before anything goes back. A device already touched by another workshop often needs extra trace work, so we photograph the area before and after to keep the plan honest.
A short recap of what separates a settings problem from a hardware fault, and what to verify after a board repair.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionIf the same SIM works in another phone, the fault is likely inside the iPhone: the modem, its power circuit or the antenna. A network settings reset is worth trying first. If «Searching» stays after that, bring the phone in for a board check.
It is a typical sign that the cellular modem is not starting. Check Settings — General — About: if the IMEI or modem firmware lines are blank, the problem is in the hardware rather than with the carrier. Such a fault needs a repair on the board.
Yes, a damaged antenna line or a loose contact gives low bars while the modem itself is healthy. This often happens after a drop or a previous repair where the frame was opened. The engineer tests both before deciding what to fix.
Yes, it lets the engineer test calls and mobile data on your actual carrier. The network is checked together with you before you collect the phone. If you use eSIM only, have access to your carrier app in case the profile needs reinstalling.
Yes, on many iPhone generations location services share circuitry with the cellular modem. When the modem stops working, maps may show a wrong position or none at all. After the repair, open Maps outdoors to make sure positioning works again.
Usually yes, as the eSIM profile is not deleted by board work. If components linked to it have to be replaced, the carrier may need to issue the eSIM again. Keep your ID and carrier app login at hand just in case.
Приехал с мороза, занёс — и нет сети. Выдали номер заказа и сказали, как отслеживать. Приговор — контроллер питания. Контроллер питания поменяли, включаеться. Третий месяц — никаких проблем.
Живу в Есиле, искала поближе к дому. Проблема — нет сети. Дома включила, всё на месте.
До этого обращалась в сервис у дома, там только развели руками. Ребёнок поиграл, теперь нет сети. Полёт нормальный
Позвонил по объявлению, приехал на следующий день. Проблема — нет сети. Дома включил, всё на месте.
Problema — ne rabotaet zvuk. Galymzhan S. — master ot boga, esli mozhno tak skazat. Sdelali tak, chto i ne pridereshsia.
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