

iMac 24 M1: crack on the screen
- Problem
- During a move it was hit with the corner of a box, and a crack and a spot appeared on the screen.
- What we did
- Replaced the display assembly, transferred the calibration, checked the camera and microphones.
Cracked glass or lines on your iMac? We replace the display in 2 days and show you the new part in its factory packaging.




A chipped glass, stripes, dark spots and a dim picture: the usual reasons why an all-in-one screen is replaced as a whole.
A line creeps in from the edge, the image distorts beside it, and you may hear a faint crunch when pressing.
Coloured or black lines cross the picture, and the screen flickers, especially after hours of work when it is warm.
On a white background you see clouds, yellow edges or black areas that were not there before.
Brightness is at maximum but the image still looks faint, as if the backlight has failed or aged badly.
The table shows the price of the work for several iMac generations; the technician selects the right part for your model.
| Service | Original | Aftermarket |
|---|---|---|
| iMac 24" M1 display replacement | 146 900 ₸ | 90 900 ₸ |
| iMac Pro 27" (2017) display panel replacement | 639 900 ₸ | 395 900 ₸ |
| iMac power supply replacement | 80 900 ₸ | 44 900 ₸ |
| iMac fan replacement | 24 900 ₸ | 13 900 ₸ |
| iMac speaker replacement | 37 900 ₸ | 20 900 ₸ |
| iMac 27" Intel display panel replacement | 146 900 ₸ | 90 900 ₸ |
| iMac 24" M4 display panel replacement | 383 900 ₸ | 237 900 ₸ |
| iMac 24" M1 display panel replacement | 639 900 ₸ | 395 900 ₸ |
| iMac 21.5" Intel display panel replacement | 254 900 ₸ | 157 900 ₸ |
| iMac glass replacement | 69 900 ₸ | 38 900 ₸ |
| Other repairs | Price | |
| iMac SSD installationstorage installation | 43 900 ₸with parts | |
| iMac RAM replacementmemory chip installation | 15 900 ₸with parts | |
| iMac dust cleaningdisassembly and dust cleaning | 15 900 ₸per job | |
| iMac logic board repairmicrosoldering · 1–3 days | 50 900 ₸per job | |
| iMac graphics card replacementboard-level chip · microsoldering | 71 900 ₸with parts | |
| iMac Wi-Fi module repairwireless module · board-level repair | 34 900 ₸with parts | |
| iMac macOS installationOS installation, no parts replaced | 13 900 ₸per job | |
The technician gives the final amount after inspection, once it is clear whether the whole panel or only the glass must change.
An all-in-one display swap covers separating the panel, preparing the frame and a final brightness check, and this is how it unfolds.

The technician inspects the glass, tests the picture on several backgrounds and decides if a cable is at fault.

The glued glass is released from the body with gentle heat so the frame and neighbouring parts stay safe.

Old adhesive and dust are cleaned from the frame so the new screen sits flat without gaps.

Cables are connected and the picture checked before the screen is glued around its edge.

White and black fields and gradients are viewed to confirm there are no stripes or dark patches.

The case is closed, macOS starts, and the computer runs under load until it clearly behaves steadily.
You get an even screen with no stripes, spots or gaps at the edge.
Price for my modelAn original screen is closer to the factory look, while an aftermarket one costs less and handles everyday work.


An all-in-one screen is fragile and costly, so it pays to know what you receive when you leave it with a technician in Astana.
11 years of repair work taught us how to separate glued glass safely and avoid damaging the panel.
The finished job comes with a warranty up to 1 year, and the technician explains the terms before repair begins.
Experienced technicians replace the screen and know how to handle the adhesive, cables and backlight.
Take an aftermarket screen for the office or an original for colour work; the difference is shown before fitting.
The picture is checked before the final bonding, so the case need not be reopened over a small detail.
Mon–Fri 10:00–19:00, weekends and holidays 11:00–18:00, so you can drop in whenever it suits you.


Usually the whole journey — from message to pickup — takes less than an hour; complex repairs follow the timeline in the receipt.
Book a repairYou send a photo of the damage on WhatsApp — we quote the price and available time. Or you call a courier.
An engineer checks the device in front of you and shows what is broken. 0 ₸, even if you decline the repair.
We fix the price, the part (original or analog), the timeline and the warranty. You sign — we start.
Before installation we show you the new part in its factory packaging. You wait in the waiting area with coffee and Wi‑Fi.
Screen, camera, microphones, speakers, ports, Wi‑Fi and Bluetooth. You check together with the engineer.
Together with the receipt, warranty card and the old part. Payment — Kaspi, card or cash.
Technicians for iPhone, Mac, iPad, Apple Watch and AirPods repair.
Photo: Kudiret S.
Photo: Kamran A.While the case is open we clear dust out of the cooling system.
02The board, drive and memory are checked so nothing is missed.
03We replace the drive with an SSD if the system starts too slowly.
04A new fan goes in when the old one is noisy, sticking or stopped.
05Boards are cleaned if liquid or condensation has reached them.
06We reinstall the system if it became unstable after crashes.

“If the repair didn’t suit you or you have a complaint, write to me personally.”
Send a photo of the screen and the iMac model. An engineer will reply on WhatsApp, give the price and today's available time.
iMac Display Replacement in Astana with Clear Diagnostics
iServices handles iMac display replacement in Astana with a free 15-minute diagnostics done in front of you, so you see exactly what failed before any work starts. We fit either an original panel or an aftermarket one, show the part in factory packaging, and back the job with a warranty up to 1 year.
An iMac screen fails in a handful of distinct ways, and not every symptom means the matrix itself is gone. Here is how to read the signals before booking a display replacement in Astana.
A cracked outer glass, vertical or horizontal lines, and bright or dark patches at the edges are the classic signs that the display block itself is damaged. The LCD matrix sits laminated under that glass, so a strike to the corner pushes stress straight into the liquid-crystal layer. Lines that run edge to edge usually trace a broken column or row driver, while white clouds in the corners come from pressure on the backlight diffuser. A dark spot that grows week by week points to trapped moisture or a failing seal. A single hairline crack often spreads across the display once the machine warms up, so a screen that looks usable on arrival can fail within days of continued use. When the damage reaches the panel layer, iMac display replacement in Astana is the step that restores a clean picture.
When the computer boots and plays sound but shows nothing, we first connect an external monitor to see whether the machine is outputting a picture at all. A clean image on that second screen means the graphics chip works and the fault sits in the built-in display, while no signal on either display points to the graphics stage. A loose or pinched display ribbon cable gives the same dead screen, and reseating it costs far less than a new block. Sound with a faint image visible under a torch means the backlight LEDs or their driver failed, not the LCD itself. If the external screen stays clean while the built-in one is dark, the fault usually sits in the display or its ribbon cable rather than the graphics, which changes what we quote for.
On some iMacs the glass lifts off on its own, on others it is bonded straight to the panel. The generation decides what actually gets replaced.
On thin-body Intel models, Retina 4K/5K units and the 24-inch M1/M3, the glass is laminated directly to the LCD, so the two cannot be separated without destroying the matrix. The front layer and the liquid-crystal matrix sit under one continuous sheet of adhesive, with no air gap left to slide a blade into. Older magnet-mounted glass was a separate component held by a steel frame, which is why a scratched outer sheet used to be a small job. On a laminated 4.5K assembly the display is one sealed unit with the backlight and flex cables already bonded. Trying to peel laminated glass off to save on a component usually cracks the LCD underneath, which turns a single replacement into a full block swap anyway.
| iMac family | Glass and panel | What we replace | Fixing method |
|---|---|---|---|
| Older Intel (magnet glass) | Separate | Glass alone or panel | Magnets, no adhesive |
| Thin Intel, Retina 4K/5K | Laminated block | Whole display block | Adhesive strip |
| 24-inch M1/M3 | Laminated 4.5K block | Whole display block | Adhesive strip |
Before ordering any component, we make sure the fault sits in the display itself and not in a cable, the backlight or the logic board, so a replacement is never booked on a guess.
We run free diagnostics in front of you and it takes about 15 minutes, even if you decide not to go ahead with the repair. The engineer opens the device on the bench, checks the image output, the display cable, the backlight and the logic board while you watch, and names the faulty component before anyone talks about parts. On many machines the symptom points one way and the actual fault sits elsewhere, which is why we test the display under load and at different brightness levels rather than judging from a single photo. Watching the test on your own machine means you see which cable or panel responds when we flex it, instead of taking a diagnosis on trust.
The swap itself takes less time than most owners expect, but the adhesive reseal and the way the cables are carried over decide how the screen looks and holds up afterwards.
On glued models we cut the adhesive strip with a dedicated tool and suction cups, because prying the glass directly is what cracks an otherwise intact matrix. The cutting wire runs along the full perimeter behind the front glass, separating the display block from the aluminium frame without levering against the display edges, which is where stress marks and spider cracks start. Suction cups then lift the freed block straight up and away, so the thin LCD layer never bends under uneven pressure. The old adhesive is removed completely before the new strip goes on, since leftover residue is what lets dust and moisture back in around the edges. Do not let anyone lift the glass by hand on a glued unit — even a careful pull can chip the corner and turn a simple replacement into a full block swap.
We transfer the camera and display cables to the new block, seat it on a fresh adhesive strip and press the frame down evenly so the seal is uniform all round. The FaceTime camera, its flex and the display connector move across first, because a pinched or half-seated cable shows up later as a dead camera or a flickering backlight. An engineer shows the new matrix in its factory packaging before installation, so you see the part that goes in before the frame closes. A reseal done in a clean, dust-free moment is what keeps bright spots from appearing at the edges weeks later, so we do the final press only after the display is powered and checked. Ask to see the old adhesive come off in one piece — torn residue left behind is the usual reason edges lift again.
What sits inside the frame matters, but so does what you see on the screen and hold in your hands when you leave. This section covers the part choice and the final check.
We offer both an original display and an aftermarket one, and 64% of our customers choose the original part. The original matrix matches the factory colour profile, brightness ceiling and viewing angles, so photo and video work stays predictable from the first boot. An aftermarket unit fits the same frame and covers everyday browsing, documents and video calls without complaint. We show you the new component in factory packaging before installation, name which type it is, and write that choice on the receipt so nothing is ambiguous later. On the older 21.5-inch bodies the difference in tint is easier to spot against a white background than on the 27-inch units. The right pick depends on how colour-critical your work is, since an aftermarket unit can differ slightly in brightness and tint even when it fits perfectly.
Display work on an iMac comes down to a few decisions: which part, how the frame is resealed, and what proof you leave with. Here is the short version.
Did not find an answer? Message us on WhatsApp: an engineer replies, not a bot.
Ask a questionOn slim iMacs, usually not. Since the thin redesign the cover glass is laminated to the panel, so cracked glass means a new display module. Only the older, thicker iMacs have a separate glass that comes off on magnets.
Better not. Cracks spread with vibration and temperature swings, and fragments or moisture can then reach the panel and its cable. Switch the iMac off and show it to a technician while the damage is limited to the front.
The principle is the same: the display is glued to the case, cut free and fitted back on fresh adhesive. The panels themselves differ in size and connectors, so each generation takes its own part, and the technician confirms the exact model first.
A truly dead pixel cannot be repaired on its own; it is part of the panel. Sometimes what looks like a spot is dust trapped behind the glass, and cleaning removes it. The technician looks closely and tells you which case it is.
No, the drive stays in place and your files are not touched. The display is lifted off the front, and the rest of the computer stays assembled. A fresh backup is still a sensible habit before any repair.
Most likely condensation has settled on the panel or the backlight is overloaded. Do not power on the iMac straight from the cold, and show it to a technician if flicker remains.
Yes, on Saturdays and Sundays the service works from 11:00 to 18:00. Send a photo of the screen and the model on WhatsApp beforehand, so the right panel and a free slot are confirmed before you carry the iMac over.
Проблема — чёрные пятна. Жандос Ш. разобрался в редкой модели. Шум ушёл, работает тихо.
Проблема — треснул экран. Жандос Ш. — мастер от бога, если можно так сказать. Кулер не слышно, греется меньше.
Жандос Ш. всё сделал при мне, за пятнадцать минут. Шум ушёл, роботает тихо.
У нас в офисе три таких ноутбука, один сломался. Проблема — полосы на экране. Камран А. сам позванил и сказал, что готово. Крутится ровно, без рывков.
Обидно, техника не из дешёвых. Проблема — шумит. Камран А. — мастер от бога, если можно так сказать. Ответили в WhatsApp, потом созвонились. Экран яркий, батарея держит!!
Обидно, техника не из дешёвых. Проблема — полосы на экране. Третий месяц — никаких проблем)
Работал годами — и на тебе. Проблема — перегревается. Диагностику сделали при мне. Внутри оказалось: блок питания. По деньгам вышло ровно, без сюрпризов. Обращусь ещё. Экран яркий, батарея держит.
До этого обращалась в сервис у дома, там только развели руками. Работал в жару, и вот — полосы на экране. Приняли без записи, оформили за пять минут. Внутри оказалось: матрица. 19 000, и гарантия в комплекте. Ни шума, ни запаха, всё штатно.
Искала, где есть оригинальные запчасти, а не «как оригинал». Проблема — полосы на экране. Работает, как будто и не ломалось.
Живу в Есиле, искала поближе к дому. Проблема — шумит. Камран А. посмотрел и честно сказал: менять не надо. Экран яркий, батарея держит.

Most slow iMacs are held back by a worn drive or too little memory. A short check shows which part is the real bottleneck.

Most dead iMacs trace back to power delivery or the logic board, and a free 15-minute check in front of you settles which one it is.

Most loud-fan cases trace back to dust-packed fins and dried thermal paste, not a dead fan. A free 15-minute check shows which one you have.

Back up your data, turn off Find My, and bring proof of purchase — then the repair starts faster.